<div><div style="text-align:left"> </div><div style="text-align:left"><span style="color:rgb( 31 , 35 , 41 )">This MEXC Loans Service Agreement (“Agreement”) is a contract between you (“you”, “your” or “User”) and MEXC (“we”, “our”, “us” or “MEXC”). It sets out the terms and conditions that govern your use of our loan services (“Services”) through </span><a href="mexc.com"><span style="color:rgb( 31 , 35 , 41 )">mexc.com</span></a><span style="color:rgb( 31 , 35 , 41 )"> or any of our associated websites, application programming interfaces or mobile applications (collectively the &#34;Platform&#34;). MEXC Loans services is a service that allows a user (hereinafter the “Borrower”) to pledge certain Digital Assets as collateral in return for a loan issued by MEXC. The terms and conditions in this Agreement are to be read in conjunction with the User Agreement and Privacy Policy. If the terms in this Agreement varies from that of the User Agreement, Privacy Policy or such other agreement or publication pertaining to MEXC’s Loan Services as may be published by MEXC from time to time (the “Legal Document”), the terms in this Agreement shall prevail. Before you use our Services, we advise you to carefully read and make sure you understand the provisions of this Agreement and the Terms.</span></div><div> </div><div style="text-align:left"><span style="color:rgb( 31 , 35 , 41 )">By using the Services, you acknowledge and agree to be legally bound by the terms and conditions of this Agreement and the terms set out in the Terms, including any revisions as may be published by us from time to time.</span></div><div> </div><div>I. <strong style="font-weight:bolder">Definition</strong></div><div> </div><div>Capitalized terms which are used herein without definition and which are defined in the User Agreement shall have the same meanings herein as in the User Agreement.</div><div> </div><div>II. <strong style="font-weight:bolder">MEXC Loans Services</strong></div><div>1) You hereby represent and warrant to us on an ongoing basis that:</div><div>(a) you are authorised and/or permitted to use the Services, and;</div><div>(b) your use of the Services and our provision of the Services to you is not unlawful under the laws of any jurisdiction to which you are subject.</div><div>You agree to advise us immediately should there be any change in law or other circumstances that could make this representation and warranty invalid or in any way in doubt. You hereby agree to indemnify MEXC on demand against each loss, liability and cost incurred as a result of any claim or demand (including legal fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this representation and warranty or your obligation to advise us of changes in law or circumstances pursuant to this Agreement.</div><div> </div><div>2) When you borrow Digital Assets under this Agreement, you are entering into a Loan as a Borrower where MEXC is the lender. You agree and acknowledge that MEXC shall have the right under this Agreement to enforce the terms of the Loan against you.</div><div> </div><div>3) We may suspend or discontinue the availability of the Services in relation to any Digital Asset and/or in relation to users located in any jurisdiction, in whole or in part, at any time and for any reason and in such circumstances we may, without liability to you, reduce, cancel, close out or vary any Loan. If we do so, we shall provide notice to you except in circumstances where we may be required to discontinue the availability of the Services in relation to a particular Digital Asset to comply with our understanding of the Applicable Law in any jurisdiction, or to comply with an order or request from any competent regulatory, governmental or law enforcement authority, or as required by our internal policies, in which case such suspension or discontinuance will take effect immediately.</div><div> </div><div>4) You shall be responsible, and you assume and shall bear all risk of loss, for all conduct relating to the Services and MEXC does not take any responsibility for any loss or damage incurred as a result of your access to and use of the Services.</div><div> </div><div>5) In order to use the Services, you shall deposit and maintain in the Collateral Account and/or otherwise provide MEXC with Eligible Collateral in such form and amounts, at such times as MEXC may from time to time in its sole and absolute discretion require, whether or not such requirement of MEXC is identical to or reflects or is greater than any applicable collateral requirements of any governmental body or self-regulatory organisation in any jurisdiction (including any exchange) which is required to be maintained by MEXC and/or you.</div><div> </div><div>6) A list of Eligible Collateral will be prescribed by MEXC and you may be subject to LTV levels on a discounted basis. MEXC may notify you of any changes to the list of Eligible Collateral or discounts applied to the LTV levels thereof prior to those changes taking effect.</div><div> </div><div>7) The value of any Collateral shall be as determined by MEXC in its sole and absolute discretion.</div><div> </div><div>8) MEXC may establish collateral requirements in respect of the Services, including by setting LTV levels that are required to be maintained by you (the “<strong style="font-weight:bolder">Collateral Requirements</strong>”). MEXC may, in its sole and absolute discretion, with or without notice to you, vary the Collateral Requirements at any time and by any amount, and may also stipulate that such Collateral Requirements shall apply to existing Loans as well as new Loans. You acknowledge that MEXC may, in certain market conditions, effect an immediate change in Collateral Requirements and/or require additional Collateral to be deposited immediately or within a specified period of time, which may be less than 24 hours, and you waive any right to object on the grounds that such requirement is unreasonable. No previous Collateral Requirements shall set a precedent or be binding upon MEXC.</div><div> </div><div>9) If MEXC determines that additional Collateral is required, you shall deposit with MEXC such additional Collateral immediately upon demand, provided that, notwithstanding any such demand for additional Collateral, MEXC may at any time exercise its rights under this Agreement (Default and Termination). In making such determination in respect of the Collateral provided for any Loan, MEXC shall not be required to take into consideration Collateral held by MEXC in respect of any other Loan.</div><div> </div><div>10) You acknowledge that Collateral may be held and used by MEXC to secure the performance of your obligations under this Agreement and the User Agreement. All Collateral shall be held by MEXC, notwithstanding any provision or Instructions to the contrary, as continuing security and shall be subject to a general right of set off in favour of MEXC for any and all of your obligations, liabilities, monies or other amounts whatsoever at any time now or hereafter owing, due, incurred or payable by you to MEXC under this Agreement, the User Agreement or otherwise, whether present or future, actual or contingent, solely or jointly or whether as principal or surety (the “<strong style="font-weight:bolder">Secured Obligations</strong>”), and MEXC may appropriate or realise any Collateral as provided for in this Agreement or the User Agreement. In addition, you hereby pledge to MEXC, by way of first fixed charge, and assign to MEXC, by way of security, all your rights to, and interests in, the Collateral as continuing security for the payment and discharge of the Secured Obligations. For the avoidance of doubt, notwithstanding any provision of the Terms, you shall have no right to submit any Instructions to request a withdrawal of any Digital Assets that constitute Collateral.</div><div> </div><div>11) You shall at your own cost and at MEXC’s request, execute and do all such deeds, acts and things (including without limitation, the performance of such further acts or the execution and delivery of any additional instruments or documents) as MEXC may require for the purposes of this Agreement, including but not limited to perfecting MEXC’s rights to the Collateral provided by you.</div><div> </div><div>12) MEXC may deposit in MEXC’s general account or any other account, any of your Collateral and may commingle such Collateral with the Digital Assets, currencies and properties of MEXC or of some other persons. No interest shall be paid on any type of Collateral deposited by you with MEXC.</div><div> </div><div>13) All Collateral shall be held subject to MEXC’s general rights in respect of your Digital Assets as set out in this Agreement and the User Agreement, and as afforded by Applicable Law.</div><div> </div><div>14) Subject to the provisions hereunder, and in its sole discretion, MEXC may permit you to open sub-accounts for the purposes of using and accessing the Services.</div><div> </div><div>III. <strong style="font-weight:bolder">Loans and Repayment</strong></div><div> </div><div>15) When applying for a Loan, you shall specify the Digital Asset you wish to borrow and the Digital Asset you wish to provide as Collateral for the Loan. You shall also elect the term of the Loan (the “<strong style="font-weight:bolder">Term</strong>”) to be 30 (Thirty), 60 (Sixty), or 90 (Ninty) days.</div><div> </div><div>16) Provided that you satisfy all eligibility criteria, as determined by MEXC in its sole discretion, and that you have sufficient Eligible Collateral available in your MEXC Account, you may apply for, and MEXC may grant you, a loan of Digital Assets (the “<strong style="font-weight:bolder">Loan</strong>”). If MEXC agrees to grant you a Loan, the proceeds of the Loan (the “<strong style="font-weight:bolder">Loaned Assets</strong>”) will be transferred to your MEXC Account and you may use the Loaned Assets on the Platform in any manner that MEXC may from time to time permit or, subject to this Agreement and the User Agreement, you may withdraw the Loaned Assets from your MEXC Account.</div><div> </div><div>17) MEXC may attach conditions to the use of any particular Loanable Asset or Eligible Collateral, including, but not limited to, minimum and maximum amounts available for a Loan of a particular Digital Asset.</div><div> </div><div>18) MEXC may determine which Digital Assets constitute Loanable Assets and Eligible Collateral from time to time in its sole discretion. If MEXC determines that a Digital Asset that constitutes Collateral or Loaned Assets in respect of an outstanding Loan no longer qualifies as Eligible Collateral or Loanable Assets, as the case may be, we may terminate all relevant Loans without liability to you prior to Maturity Time.</div><div> </div><div>19) You shall repay the Loan and any accrued Interest and other fees at the time on the last day of the Term specified in respect of the relevant Loan on the Platform (the “<strong style="font-weight:bolder">Maturity Time</strong>”).</div><div> </div><div>20) You must ensure that your Spot Account has sufficient balance to cover the amount of the Loan Balance, converted into the Loaned Assets in such manner and at such rate as MEXC may, in its sole discretion, determine. Once you click on the &#34;Repay&#34; button on the relevant webpage, MEXC shall deduct Interest and Loan Balance, as applicable, to satisfy your obligations under the Loan. Once the Loan has been repaid in full, all remaining Collateral in the Collateral Account corresponding to that Loan will be returned to your spot account.</div><div> </div><div>21) If you fail to repay the Loan at or before Maturity Time, we may, in our absolute sole discretion, grant you a Grace Period for repayment that will vary in length in accordance with the Term of the relevant Loan. During the Grace Period, Interest will accrue at a higher Interest Rate that applied to the Loan prior to Maturity Time which we may, in our absolute sole discretion, determine.</div><div> </div><div>22) If you fail to repay the Loan by the end of the Grace Period, your Collateral will immediately be subject to Liquidation and you will be liable to pay your Loan Balance and any additional fees and costs associated with the Liquidation.</div><div> </div><div>23) All repayments shall be allocated first to Interest and last to the principal amount of the Loan.</div><div> </div><div> </div><div>IV. <strong style="font-weight:bolder">Collateral</strong></div><div> </div><div>24) Upon entering into a Loan, the relevant amount of Eligible Collateral will automatically be transferred from your spot account to MEXC Loan collateral account (the “<strong style="font-weight:bolder">Collateral Account</strong>”). You shall at all times maintain a Collateral Balance sufficient to satisfy any Collateral Requirements MEXC may specify from time to time.</div><div> </div><div>25) If at any time the LTV in respect of a Loan fails to meet the Collateral Requirements, as prescribed by MEXC, you agree to transfer additional Eligible Collateral to the Collateral Account, whether or not a Margin Call has been made by MEXC to satisfy such Collateral Requirements.</div><div> </div><div>26) You acknowledge and agree that, if the LTV in respect of a Loan is equal to or below the Liquidation LTV, MEXC may, and shall be fully entitled (but shall not be obliged) to, sell or dispose of any or all Collateral in order to satisfy the LTV prescribed by MEXC in its sole discretion, whether or not a Margin Call has been made (“<strong style="font-weight:bolder">Liquidation</strong>”), and MEXC may, but is not obliged to, provide notice to you before commencing Liquidation.</div><div> </div><div>27) You give MEXC the authority and discretion to sell or dispose of any or all Collateral in such manner as MEXC, in its sole discretion, sees fit.</div><div> </div><div>28) You further acknowledge and agree that (i) you shall be liable for all trading fees and transaction costs relating to the Liquidation, (ii) you shall be liable for any losses resulting from the Liquidation, and (iii) MEXC shall not be liable for any losses resulting from the Liquidation should MEXC exercise any or all of its rights under this Agreement.</div><div> </div><div>29) Failure of MEXC to exercise any or all of its rights under this Agreement shall not constitute a waiver of its rights to do so at any time thereafter, nor shall MEXC be subject to any liability to you for its acts or its failure to so act.</div><div> </div><div>30) You acknowledge and agree that it is your sole responsibility to monitor the Collateral Requirements for your Loans. Your Collateral Balance and Loan Balance shall be marked-to-market instantaneously, or at such other intervals as MEXC may determine in its sole and absolute discretion.</div><div> </div><div>31) You acknowledge and agree that MEXC may (but shall not be obliged to) make Margin Calls on you in respect of any of your Loans orally or in writing or in such other manner as MEXC may in its sole and absolute discretion deem appropriate. Without prejudice to the generality of the foregoing, you acknowledge and agree that MEXC may contact you via telecommunication means at any of the contact details provided by you to MEXC for the purposes of any Margin Calls.</div><div> </div><div>32) You acknowledge and agree that if the proceeds of Liquidation are insufficient to repay your Loan Balance, you shall be liable for any shortfall and such amount shall be immediately due and payable from you to MEXC.</div><div> </div><div>33) You acknowledge and agree that, as Digital Asset markets are open 24 hours a day, 7 days a week, Margin Calls and Liquidations may occur at any time, including outside of normal business hours. You further agree and acknowledge that the prices of Digital Assets are volatile and thus may decline speedily in value.</div><div> </div><div>V. <strong style="font-weight:bolder">Interest</strong></div><div> </div><div>34) Simple interest shall accrue in respect of any Loan on a daily basis at the start of each day, with an interest rate specified on the Loan Data Page (the “<strong style="font-weight:bolder">Interest Rate</strong>”) at the time the Loan is granted.</div><div> </div><div>35) Notwithstanding the formula calculation above, Interest will be calculated for the first time immediately when the Loan is advanced, such that a minimum of 1 day’s interest shall be charged for each Loan, even if such Loan is not outstanding for a full day. Subsequently, Interest is calculated at the top of each day.</div><div> </div><div>36) You shall promptly pay all of MEXC’s fees, interest, commissions and/or other charges as such rates and in such manner as MEXC may impose and stipulate from time to time with respect to the execution and/or performance of any Loan.</div><div> </div><div>37) MEXC reserves the right from time to time in its sole and absolute discretion to vary the rates of fees, interest, commissions and charges or impose other fees, commissions and charges.</div><div> </div><div>VI. <strong style="font-weight:bolder">Default and Termination</strong></div><div> </div><div>38) A “<strong style="font-weight:bolder">Default</strong>” shall be deemed to occur if:</div><div> </div><div>a. any payment in connection with any Loan becomes overdue;</div><div> </div><div>b. the Collateral Balance falls below the Collateral Requirements as prescribed by MEXC;</div><div> </div><div>c. any representation, warranty, agreement or undertaking made by you to MEXC (whether under or in connection with this Agreement, the User Agreement, any Legal Documents or otherwise) or any other material statement made by you in or in connection with the same being untrue, inaccurate, incomplete or misleading in any respect at the time when made by you or thereafter at any time becomes untrue, inaccurate, incomplete or misleading in any respect and you fail to inform MEXC of the true position as soon as reasonably practicable;</div><div> </div><div>d. you have failed to comply with or perform any of your obligations hereunder or in respect of any Loan or under this Agreement, the User Agreement or any Legal Documents (including without limitation your failure to make, when due, any payment or delivery required to be made by you under this Agreement or the User Agreement or in respect of any other Transaction) or you have breached or are being investigated by relevant authorities for breaching any Applicable Law;</div><div> </div><div>e. you fail to promptly provide MEXC with verification of your identity or status or the identity or status of any person empowered by you to act on your behalf or information and/or documents in relation to credit checks and assessments conducted by MEXC;</div><div> </div><div>f. (in the event that you are an individual) you become deceased, bankrupt, of unsound mind or insane, commit an act of bankruptcy, or have action to place you in bankruptcy commenced against you;</div><div> </div><div>g. (in the event that you are acting on behalf of a partnership) any of the partners thereof become deceased, bankrupt or insane, commit an act of bankruptcy, or have action to place any of the partners in bankruptcy commenced, or if action is commenced to dissolve and/or alter the partners or the constitutions of the partnership;</div><div> </div><div>h. (in the event that you are acting on behalf of a corporation) the corporation becomes unable to pay its debts as and when they are due, or action is commenced to place the corporation in insolvency, judicial management, receivership, administrative management, or any similar or analogous proceedings;</div><div> </div><div>i. any investigation, claim, action or proceeding of any nature is commenced against you (including without limitation investigation into suspected market abuse, manipulation or other criminal conduct), or steps are taken by any person to enforce any security against you;</div><div> </div><div>j. you convene a meeting of your creditors or propose or make any compromise or arrangement with or any assignment for the benefit of your creditors;</div><div> </div><div>k. MEXC has reasonable concerns in relation to your creditworthiness, financial status or verification of your identity;</div><div> </div><div>l. MEXC determines in its sole and absolute discretion that you have acted in an abusive manner to any representative of MEXC or other users;</div><div> </div><div>m. MEXC forms the bona fide view that it should take action in order to preserve its rights or interests under any MEXC Account or the Collateral Account;</div><div> </div><div>n. MEXC reasonably believes that any of the circumstances set out under clauses 53 (a) to (m) above are likely to happen and MEXC also reasonably believes that any action described in clause 54 below is necessary, desirable or expedient to protect its interests or the interests of MEXC’s other clients; or</div><div> </div><div>o. A credible allegation of fraud, misconduct, embezzlement, money laundering, insider trading, market manipulation abuse or other material illegality, breach of regulation or impropriety is made against you, that in the good faith and commercially reasonable business judgement of MEXC could reasonably result in reputational harm to MEXC, or compromise the integrity of the markets maintained by MEXC.</div><div> </div><div>39) Without prejudice to any other right of MEXC hereunder or otherwise at law, if a Default occurs, MEXC may (but is not obliged to) immediately or any time thereafter, while such Default is continuing, do any one or more of the following:</div><div> </div><div>a. suspend (indefinitely or otherwise), cancel or terminate any Collateral Account or MEXC’s relationship with you or prohibit you from using MEXC Services or opening any MEXC Account and/or Collateral Account and accelerate any and all of your liabilities to MEXC (including any and all of your Loans, fees, interests, and charges owed by you to MEXC) so that they shall become immediately due and payable;</div><div> </div><div>b. at such times and manner as MEXC may reasonably determine based on, but not limited to, market conditions and portfolio health, sell or otherwise transfer any Collateral or any other Digital Assets or other property which may be credited to your MEXC Account or which has been pledged to MEXC by you and apply the proceeds to the discharge of your obligations, and MEXC may set-off and net any of its obligations to you against any obligations of you to MEXC;</div><div> </div><div>c. vary the applicable Collateral Requirements or liquidate or exercise its power to sell the Collateral or part thereof or any other Digital Assets or other property which may be credited to your MEXC Account or which has been pledged to MEXC by you at a price which MEXC deems appropriate in the circumstance and apply the proceeds to the discharge of your obligations;</div><div> </div><div>d. apply any amounts of whatsoever nature standing to your credit against any amounts which you owe MEXC (of whatsoever nature and howsoever arising, including any contingent amounts), or generally to exercise MEXC’s rights of netting or set-off against you under this Agreement, the User Agreement, Applicable Law or otherwise;</div><div> </div><div>e. demand any shortfall after clause 39(d) above from you, or hold any excess pending full settlement of any other of your obligations, or pay any excess to you by way of any methods deemed appropriate by MEXC;</div><div> </div><div>f. do or omit to do anything which MEXC reasonably believes to be necessary, desirable or expedient to protect MEXC or its other users; and/or;</div><div> </div><div>g. exercise such other authority and powers that may have been conferred upon MEXC by these Crypto Loan Service Terms and/or the Terms.</div><div> </div><div>40) To the extent permitted under Applicable Law, you will be responsible for the reasonable costs and expenses of collection of any unpaid deficiency in respect of any Loan Balance including, but not limited to, legal counsel’s fees incurred and payable or paid by you.</div><div> </div><div>VII. <strong style="font-weight:bolder">Airdrops and Forks</strong></div><div> </div><div>41) If, while the relevant Loan is outstanding, any Loaned Assets (i) entitle the holder of such Digital Assets to receive a certain quantity of the same or another Digital Asset (an “<strong style="font-weight:bolder">Airdrop</strong>”), and/or (ii) are subject to a Fork, and the Digital Assets distributed as part of such Airdrop (the “<strong style="font-weight:bolder">Airdropped Assets&#39;</strong>&#39;) and/or the Forked Digital Assets (together with the Airdropped Assets, the “<strong style="font-weight:bolder">Additional Assets</strong>”) are credited to holders of the relevant Digital Asset while the relevant Loan is outstanding, then:</div><div> </div><div>(a) MEXC may, under its absolute sole discretion, account to you for such Additional Assets, in a form and manner as MEXC sees, in its absolute sole discretion, fit, and</div><div> </div><div>(b) MEXC may carry out such acts and operations to give effect to Clause 41(a), above.</div><div> </div><div>42) MEXC shall be under no obligation to pay any compensation to you in any form in respect of the Additional Assets. For the avoidance of doubt, at no time shall any Additional Assets be included in the calculation of the Collateral Balance.</div><div> </div><div>VIII. <strong style="font-weight:bolder">Your Representations, Warranties, Agreement and Undertakings</strong></div><div> </div><div>43) You represent, warrant, agree and undertake that:</div><div> </div><div>a) you have received, read and understand this Agreement;</div><div> </div><div>b) except with the express written consent of MEXC, and except for any security or encumbrance created hereunder, no person has or will have any security or other encumbrance over any Collateral and/or any of your assets in any MEXC Account or the Collateral Account; and</div><div> </div><div>c. you have complied and shall comply with all Applicable Laws in all jurisdictions relevant to the Services.</div><div> </div><div>44) The above representations, warranties, agreements and undertakings shall be deemed repeated whenever you make use of the Services.</div><div> </div><div>IX. <strong style="font-weight:bolder">General exclusion</strong></div><div> </div><div>45) In addition and without prejudice to any other right or remedy which MEXC may have (under this Agreement, the User Agreement or any Legal Documents, at law or otherwise) so long as MEXC acts in good faith, it shall not be liable to you in any respect for any Loss suffered by you, including, without limitation, any Loss resulting from default, insolvency or analogous proceedings of, or action or inaction by any intermediary (including wrongful or unlawful action or inaction) or howsoever otherwise suffered and/or incurred by you under or in connection with this Agreement, the User Agreement or any Legal Documents. MEXC shall only be liable to you if MEXC has been fraudulent or in wilful default.</div><div> </div><div>46) Without prejudice to the generality of the foregoing, MEXC shall not in any event be liable to you for any indirect or consequential Loss, or for any anticipated profits or punitive damages.</div><div> </div><div>X. <strong style="font-weight:bolder">Disputes, Governing Law, Jurisdiction and Arbitration</strong></div><div> </div><div>47) The applicable clause of the User Agreement shall apply to any disputes or claims relating to, arising out of or in connection with this Agreement, including your assent to this Agreement.</div><div> </div><div>XI. <strong style="font-weight:bolder">Survival</strong></div><div> </div><div>48) Notwithstanding suspension or termination of your access to and use of the Services, this Agreement shall continue to apply to you to the extent that there are any obligations or liabilities which remain to be performed or discharged by you under this Agreement.</div><div> </div><div>XII. <strong style="font-weight:bolder">Miscellaneous</strong></div><div> </div><div><span style="color:rgb( 31 , 35 , 41 )">49) If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.</span></div><div> </div><div><span style="color:rgb( 31 , 35 , 41 )">50)This Agreement has been drafted in English. Although translations in other languages of this Agreement may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this Agreement and any other translations thereof, the English language version of this Agreement shall prevail.</span></div><p> </p><p> </p><p> </p><p>MEXC</p><p>6 November 2023</p></div><p> </p>

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>To enhance the user experience for MEXCers, MEXC has introduced the &#34;Submit Risk Control Removal Information&#34; feature. If your MEXC account shows a risk control status, you can use the &#34;Submit Risk Control Removal Information&#34; feature to upload relevant information yourself to allow for faster risk control removal.</div><div> </div><h2>1. Under Which Circumstances Can I Self-Submit Risk Control Information</h2><div>1. When using your account, you are notified that you are under risk control.</div><div>2. Your account functionality is restricted.</div><div> </div><h2>2. How To Fill in the Removal Application</h2><div>1. Log in to your MEXC account and enter the [Help Center] page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751339XgmK9lhU0cadtG.png" width="695" style="max-width:100%;height:auto" /></div><div> </div><p> </p><div>2. Click on [Submit Risk Control Removal Information] to enter the application page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751328zZnVLOXfnq2keL.png" width="661" style="max-width:100%;height:auto" /></div><div> </div><div>3. Click [Apply] to enter the information submission page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751220FLJOoyi657owGe.png" width="640" style="max-width:100%;height:auto" /></div><div> </div><div>4. Follow the on-screen instructions to complete the information filling and document uploading.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751285eRBsLM5FXG0Tcc.png" width="604" style="max-width:100%;height:auto" /></div><div> </div><div><div><div>5. Click [Submit Record] to check the current progress of your submitted information or view the results of past applications.</div><div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104750309sNzyQpYqp6lcvZ.png" width="604" style="max-width:100%;height:auto" /></div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751082MQjWuxhYLTqmeK.png" width="560" style="max-width:100%;height:auto" /></div><div> </div><div>  a. If your application is approved, MEXC will provide relevant explanations in the application status and notify you via email.</div><div>  b. If your application is not approved, MEXC will provide relevant explanations in the application status and notify you via email. You can resubmit the information by using the email link or through the <a href="https://www.mexc.co/support/apply-risk-control">Help Center</a>.</div></div></div></div><div> </div><div>6. If the application is not approved, please read the reasons for the rejection carefully and resubmit the information.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751221D1Y5OsImHo9tZc.png" width="540" style="max-width:100%;height:auto" /></div><div>Note:</div><div>1. After submitting your information, your application will be reviewed within 1-3 business days, and you will receive an email notification informing you of the result. Please check your email after submission. Additionally, you can also view the application result through the submission records.</div><div>2. In special circumstances, your risk control status may change. Please check your account&#39;s risk control status. If you have any questions, feel free to contact MEXC&#39;s online customer service at any time.</div><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>MEXC </p><p>1 November 2023</p></div><p> </p>

<div><h2 class="heading-2 ace-line old-record-id-doxusnaf8a1Hbz7Jxw1Tm3mUlwe">1. For which fund in your account do you need to provide proof of funding source? </h2><div class="ace-line ace-line old-record-id-doxusRkpFTRlfYajgNu6kei9B7f">1. When a withdrawal application is in the &#34;Pending&#34; status: Please provide proof of funding source for the fund when it was transferred to MEXC.</div><div class="ace-line ace-line old-record-id-doxusi9Hk1W2QYys2ydPbPhdqkg">2. When a deposit application is in the &#34;Depositing&#34; status: Please provide proof of funding source for the fund to be credited.</div><div class="ace-line ace-line old-record-id-doxusWI11eOkaU56MeieKkA0E0b">If you are unable to confirm which proof of funding source is required, please contact online customer service for confirmation before providing the corresponding proof of funding source documentation.</div><div class="ace-line ace-line old-record-id-doxusW7FysLGtiXn9Haw7JWcYlb"><br /></div><h2 class="heading-2 ace-line old-record-id-doxuszLxLvOrmcSGUuxJglXfONd">2. Based on the specific funding source, please refer to the following instructions and examples to provide the necessary documentation:</h2><div class="ace-line ace-line old-record-id-doxushcxptkAAy9wMIm4sblHSie"><br /></div><h3 class="heading-3 ace-line old-record-id-doxuscXKvOSCIRNfVJKAbtKPhpa">1. Funds sourced from other trading platforms</h3><div class="ace-line ace-line old-record-id-doxusX0hJDPH6DyrmiFPoGF0twb"><br /></div><h4 class="heading-4 ace-line old-record-id-doxusMokDAlo2d6apxBfQEKUatc">1.1 Transferring funds to other trading platforms through crypto transfers</h4><div class="ace-line ace-line old-record-id-doxuslxQT73FLs0aGWfHjBrELAg"><br /></div><div class="ace-line ace-line old-record-id-doxusdEzjyEeDWvIrzwczG8Q4Nd">Please provide the following information: </div><div class="ace-line ace-line old-record-id-doxuspizVdNPalDavmcZ8Jan3re">a. The name and website of the trading platform </div><div class="ace-line ace-line old-record-id-doxusj89Jx4rcQUXBj5CGgYwJxe">b. Your deposit records on that trading platform (make sure the receiving address is displayed), with the deposit amount greater than or equal to the fund transferred to MEXC</div><div class="ace-line ace-line old-record-id-doxusmrfqO7vPtWWjxmqIKXp5Kf">c. If the crypto withdrawn to MEXC is different from the crypto traded in the fiat transaction, provide transaction records for the crypto exchange </div><div class="ace-line ace-line old-record-id-doxus96M52sxcIDR4endO9qMOMf">d. Your withdrawal records from that exchange (make sure the receiving address is displayed)</div><div class="ace-line ace-line old-record-id-doxusX2uEVEcABLeVqRx3D05nKc"><br /></div><h4 class="heading-4 ace-line old-record-id-doxus31874JljXFIaiqlWgBP4gb">1.2 Funds exchanged through fiat trading on other platforms</h4><div class="ace-line ace-line old-record-id-doxusXUDpvAq3TZbawGxPDwex46"><br /></div><div class="ace-line ace-line old-record-id-doxuskj9gtYG6qVsBKdHxHziV3g">Please provide the following information: </div><div class="ace-line ace-line old-record-id-doxusIDYxi4m0kaXdzxMfLo9Q9d">a. The name and website of the trading platform </div><div class="ace-line ace-line old-record-id-doxusjFpZwlP7oJXA7nNeZoz2RD">b. Screenshot of your fiat trading records on that trading platform, with the deposit amount greater than or equal to the fund transferred to MEXC </div><div class="ace-line ace-line old-record-id-doxusEjjzrn4g6JxyHfQCSXYBdh">c. If the crypto withdrawn to MEXC is different from the crypto traded in the fiat transaction, provide transaction records for the crypto exchange </div><div class="ace-line ace-line old-record-id-doxusoZf2rG0W5CGnD6DtFDWief">d. Your withdrawal records from that exchange (make sure the receiving address is displayed)</div><div class="ace-line ace-line old-record-id-doxusxiHfBYALrZ5bnBh17WwdRb"><br /></div><h3 class="heading-3 ace-line old-record-id-doxusMB4Ea96MM42xhwtKbA5Mrb">2. Funds sourced from a wallet</h3><div class="ace-line ace-line old-record-id-doxusGhumt7GIBdoo2Ewx5qnmsh"><br /></div><div class="ace-line ace-line old-record-id-doxusIqOwp3SOHEFh6WUoQQl0Ch">Please provide the following information: </div><div class="ace-line ace-line old-record-id-doxus0he3jTXJAuA3IDrtMmQg9d">a. Wallet name or website (optional if there is no website) </div><div class="ace-line ace-line old-record-id-doxus8BdrhoyL3XMzbCXbe18T4e">b. Screenshot of deposit and withdrawal records from the wallet (make sure the sending and receiving addresses are displayed) </div><div class="ace-line ace-line old-record-id-doxusSaFzKgBs75XaGotAFrZD4e">c. Proof of the upper-level deposit source for the fund in the wallet, including the name and website of the source channel, as well as the withdrawal records from the source (make sure the receiving address is displayed)</div><div class="ace-line ace-line old-record-id-doxusba8mzSP5nJb1hLygx8CQKh"><br /></div><h3 class="heading-3 ace-line old-record-id-doxuswpSQaAufYTAmBO8c3PJZpc">3. Funds sourced from other investment platforms</h3><div class="ace-line ace-line old-record-id-doxusgEoOSNh4cSgg2AhZdQy2zh"><br /></div><div class="ace-line ace-line old-record-id-doxuslsGNJRCwwOImg8bAz7kqof">Please provide the following information: </div><div class="ace-line ace-line old-record-id-TNMZd2kd7oIYQHxwUc7uqXrqspb">a. The name and website of the investment platform </div><div class="ace-line ace-line old-record-id-J7yhdnzABoKVTZxEBxxusOinsxb">b. Detailed withdrawal records from the investment platform (make sure the sending and receiving addresses are displayed)</div><div class="ace-line ace-line old-record-id-JD2QdJkGGoHUxUxWllFuMflxsye">c. Your transaction records on the investment platform</div><div class="ace-line ace-line old-record-id-TxMYdmJyLoIg0ixQQibuLGlUsVh">d. Your deposit records on the investment platform</div><div class="ace-line ace-line old-record-id-doxusWSECCpkpVYt1o5LKxMJP8f"><br /></div><h3 class="heading-3 ace-line old-record-id-doxusGkNnzXAOhwHRwvNwrBJ4Dd">4. Funds from private transactions with others, and the counterparty withdraws to your MEXC account</h3><div class="ace-line ace-line old-record-id-doxusu8qkQ8eAgcKy0zccXqWCib"><br /></div><div class="ace-line ace-line old-record-id-doxushLgd5jwcTDT3kbzdEpCNAg">Please provide the following screenshots: </div><div class="ace-line ace-line old-record-id-IwYqdNlouoToAmxvTtmui20Ws7c">a. Screenshot of the chat records with the counterparty </div><div class="ace-line ace-line old-record-id-M5tNdEGkLotNBlxPwdEueK66sZc">b. Bank transfer proof of transferring fiat to the counterparty, including time, transfer amount, and the recipient&#39;s name </div><div class="ace-line ace-line old-record-id-AXBrdHYNDoDRI1xZesfuGkxDsYc">c. Screenshot of the counterparty&#39;s withdrawal records</div><div class="ace-line ace-line old-record-id-doxusvlHIhqFYSo3O6j5lR88a7d"><br /></div><div class="ace-line ace-line old-record-id-doxuse8ej632jmvZeR0z7ojkZxg"><strong>Screenshot Examples:</strong></div><div class="ace-line ace-line old-record-id-doxusm2RIdoHUAd7araCmTZQskX"><br /></div><div class="ace-line ace-line old-record-id-doxusxRViwTZNxDeG6Ioqy7qqPe">Screenshots of deposit and withdrawal records (make sure the sending and receiving addresses are displayed)</div><div class="ace-line ace-line old-record-id-doxusoEwRqEpHT9WMqkN2iZV9Mb"><br /></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="585" /><col width="544" /></colgroup><thead><tr style="height:39px"><th colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus0qTYPbaCUazV1x7VV7YjXc">Screenshot of Deposit Records</div></th><th colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus7FsEobrKurs2kjgwkQV1Th">Screenshot of Withdrawal Records</div></th></tr></thead><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusGqmphwbymT7ZHeDB3ub25c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2023102310122475545DzT15ILkAq6w.png" width="303" /></div><div class="ace-line ace-line old-record-id-doxusRvKufEXicpfwdhq45iwKdk"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusEQzXeavF4lSHDddGYWNVeh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231023101224628PbEwP912RWu2dV.png" width="264" /></div><div class="ace-line ace-line old-record-id-doxusUQScTuc4TIPVS8xcy3wljf"><br /></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxusjxtvkvqAsq9vG2vW7h2Jwg"><br /></div></div><p><br /></p><p><br /></p><p><br /></p><p>MEXC</p><p>24 October 2023</p>

Privacy Policy

<div><div><strong style="font-weight:bolder">Last Updated: 01 July, 2023</strong></div><div> </div><div><strong style="font-weight:bolder">INTRODUCTION</strong></div><div>Thank you for visiting MEXC Trading Platform (“MEXC”). By visiting, accessing, or using MEXC and associated application program interface or mobile applications (“Site”), you consent to the policies and practices of our privacy policy (the “Privacy Policy”), PLEASE READ THIS PRIVACY POLICY CAREFULLY. This Privacy Policy explains how MEXC uses your Personal Data (defined below) as we provide you with access and utility through our digital asset trading platform via software, API (application program interface), technologies, products and/or functionalities (“Service”). In the course of providing you our Service, to abide by the laws in the jurisdictions that we operate, and to improve our services, we need to collect and maintain personal information about you. As a rule, we never disclose any personal information about our customers to any non-affiliated third parties, except as described below. We may update this Privacy Policy at any time and from time to time by posting the amended version on this site.</div><div> </div><div><strong style="font-weight:bolder">DATA WE COLLECT</strong></div><div>MEXC collects, processes, and stores Personal Data collected from you via your use of the Service or where you have given your consent. This Personal Data may include:</div><div> </div><div>-Virtual Identity: MEXC Account/ Password, MEXC Nickname.</div><div>-Financial Information: Bank account information, payment card primary account number (PAN), account assets, transaction history, trading data, and/or tax identification.</div><div>-Transaction Information: Information about the transactions you make on the Platform, such as the name of the recipient, your name, the amount, and/or timestamp.</div><div>-Message Content: Feedback, Email, SMS, App Rating, Comments.</div><div>-Application Activity: Browsers and tap records, search history, installed apps, running apps, crash logs、user-generated content, favorites, mouse movement, scroll position, key events, and touch events.</div><div>-Device Information: Carrier, brand, software version, model name, manufacturer, system language, OS Version、Locale、Fingerprint、Build ID、Baseband Version、SIM Country、SIM Serial Number、Battery Status、network, OAID, IMEI, GUID, MAC address, Android ID, SSID, Advertising ID and gyroscope/accelerometer data.</div><div>-Correspondence: Survey responses, information provided to our support team or user research team.</div><div>-Audio, electronic, visual and similar information, such as call and video recordings.</div><div> </div><div>We may collect information you provide during the MEXC onboarding process, which may be a completed, incomplete, or abandoned process. Offering services to residents in certain jurisdictions, we collect, store, and process your personal information in accordance with the provisions of your local data protection laws such as <strong style="font-weight:bolder">General Data Protection Regulation (GDPR)</strong> and Data Protection Act.</div><div> </div><div>In addition, in order to stay in compliance to applicable Anti-Money Laundering laws and regulations, we may collect the following Personal Information:</div><div> </div><div><u>Individual customers:</u></div><div>-Email address</div><div>-Mobile phone number</div><div>-Full legal name (including former name, and names in local language)</div><div>-Nationality</div><div>-Passport number, or any government issued ID number</div><div>-Date of birth (“DOB”)</div><div>-Proof of identity (e.g. passport, driver’s license, or government-issued ID)</div><div>-Residential address</div><div>-Proof of residency</div><div>-Additional Personal Data or documentation at the discretion of our Compliance Team</div><div> </div><div><u>Corporate customers:</u></div><div>-Corporate legal name (including the legal name in local language)</div><div>-Incorporation/registration Information</div><div>-Full legal name of all beneficial owners, directors, and legal representatives</div><div>-Address (principal place of business and/or other physical locations)</div><div>-Proof of legal existence</div><div>-Description of the business</div><div>-Percentage of ownership for Individual/corporate owners</div><div>-Contact information of owners, principals, and executive management (as applicable)</div><div>-Proof of identity (e.g., passport, driver’s license, or government-issued ID) for significant individual beneficial owner of the institutional customer entity</div><div>-Personal Data for each entity’s significant beneficial owner of the institutional customer entity (see the “Individual Customer” section above for details on what Personal Data we collect for individuals)</div><div>-Source of wealth</div><div>-Amount of bitcoin or other digital assets projected to be injected</div><div> </div><div><strong style="font-weight:bolder">ACCESS, CORRECTION, DELETION AND OTHER RIGHTS RELATING TO YOUR PERSONAL DATA</strong></div><div>Subject to applicable law, as outlined below, you have a number of rights in relation to your privacy and the protection of your Personal Data. You have the right to request access to, correct, and delete your Personal Data, and to ask for data portability. You may also object to our processing of your Personal Data or ask that we restrict the processing of your Personal Data in certain instances. In addition, when you consent to our processing of your Personal Data for a specified purpose, you may withdraw your consent at any time. If you want to exercise any of your rights outlined below, please contact our Data Protection Officer by email via: <a href="dataprotect&#64;mexc.com">dataprotect&#64;mexc.com</a>. These rights may be limited in some situations - for example, where we are required by applicable laws or AML compliance practices to process your Personal Data.</div><div> </div><div>-<strong style="font-weight:bolder">Right to access:</strong> you have the right to obtain confirmation that your Personal Data are processed and to obtain a copy of it as well as certain information related to its processing;</div><div>-<strong style="font-weight:bolder">Right to rectify:</strong> you can request the rectification of your Personal Data which are inaccurate, and also add to it. You can also change your Personal Data in your Account at any time.</div><div>-<strong style="font-weight:bolder">Right to delete:</strong> you can, in some cases, have your Personal Data deleted;</div><div>-<strong style="font-weight:bolder">Right to object:</strong> you can object, for reasons relating to your particular situation, to the processing of your Personal Data. For instance, you have the right to object where we rely on legitimate interest or where we process your Personal Data for direct marketing purposes;</div><div>-<strong style="font-weight:bolder">Right to restrict processing:</strong> You have the right, in certain cases, to temporarily restrict the processing of your Personal Data by us, provided there are valid grounds for doing so. We may continue to process your Personal Data if it is necessary for the defense of legal claims, or for any other reasons permitted by applicable law;</div><div>-<strong style="font-weight:bolder">Right to portability:</strong> in some cases, you can ask to receive your Personal Data which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your Personal Data on your behalf directly to another data controller;</div><div>-<strong style="font-weight:bolder">Right to withdraw your consent:</strong> for processing requiring your consent, you have the right to withdraw your consent at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter.</div><div> </div><div>Exercising of your rights above may impact the form and substance of the Services we provide to you, and in some circumstances, such exercise may mean that we will not be able to continue providing the Services to you, and we may need to terminate the contract you have with us.</div><div> </div><div>We may charge you a reasonable fee for the handling and processing of your requests to access your personal data. If we choose to charge a fee, we will provide you with a written estimate of the fee that we will be charging. Please note that we are not required to respond to or deal with your request for access unless you have agreed to pay the fee.</div><div> </div><div><strong style="font-weight:bolder">COLLECTION OF PERSONAL DATA</strong></div><div> </div><div>You will directly provide us with most of the personal information we are collecting. In the following situations, we will collect and process your information:</div><div> </div><div>(a) When you sign up online, log in or access MEXC, or use any MEXC service;</div><div>(b) When you voluntarily complete any user survey or provide feedback to us, through email or any other channel;</div><div>(c) Cookies through your browser or software when you use or browse our web pages or clients.</div><div>(d) Other situations of self-collecting information mentioned in this agreement.</div><div> </div><div>We may also obtain information from public channels or third-party channels, such as our advertising and market research partners, including updating or supplementing other collected information about you.</div><div> </div><div><strong style="font-weight:bolder">USE OF PERSONAL DATA</strong></div><div> </div><div>We can use your Personal Data in the following ways:</div><div> </div><div><strong style="font-weight:bolder">(a) Compliance with laws and regulations</strong></div><div>Most of our services are subject to laws and regulations, requiring us to collect, use and store your Personal Data in specific ways. For example, MEXC must identify and verify customers that are using our services comply with cross-jurisdictional anti-money laundering laws. This includes collecting and storing photos of your ID. We will have to close your account if you do not provide the personal information as required by law,.</div><div> </div><div><strong style="font-weight:bolder">(b) Enforce the terms of this agreement</strong></div><div>We actively monitor, investigate, prevent and mitigate any potential prohibited or illegal activities, enforce our agreements with third parties, and prevent and inspect violations of this Agreement. In addition, we may need to charge you for your use of our services. We collect information about your account usage and closely monitor your interactions with our services. We may use any personal information we collected about you for these purposes.</div><div> </div><div><strong style="font-weight:bolder">(c) Detection and prevention of fraud and/or loss of funds</strong></div><div>We process your personal information to help detect, prevent and reduce fraud and abuse of our services, and to protect your account security.</div><div> </div><div><strong style="font-weight:bolder">(d) Provide services</strong></div><div>We will require access to your personal information in order to provide you with services. For example, when you wish to use the OTC service on our platform, we will require specific information such as your identity, contact information, and payment information, or we cannot provide you with services without such information. Third parties such as identity verification service providers may also collect your personal information when providing identity verification and/or fraud prevention services.</div><div> </div><div><strong style="font-weight:bolder">(e) Provide service communication</strong></div><div>We will send you management or account-related information to let you know about the latest information about our services, to notify you of related security issues or updates, or to provide other trade-related information. Without these communications, you may not be aware of the important developments related to your account, which may affect your use of our services. You cannot choose to refuse to receive critical service communications, such as emails or text messages sent for legal or security purposes.</div><div> </div><div><strong style="font-weight:bolder">(f) Provide customer service</strong></div><div>We will access to your personal information when you contact us to resolve any issues. We will not be able to respond to your request and ensure that you use the service uninterrupted if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(g) Ensure network and information security</strong></div><div>We will process your personal information to improve security, monitor and verify your identity and access to our services, combat spam or other malicious software or security risks, and comply with applicable security laws and regulations. It is especially important that we obtain timely and accurate information about how you use our services. We may not be able to ensure the security of our services if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(h) For research and development</strong></div><div>We will access your personal information to better understand how you use and interact with our services. In addition, we will also use this information to customize and improve the content and layout of our services, as well as to develop further services. We may not be able to ensure that you will be able to continue to enjoy our services if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(i) Enhance your experience</strong></div><div>We will access your personal information to provide you with a personalized experience and to fulfill your needs. For example, you can allow us to access certain personal information stored by third parties. We may not be able to ensure that you can continue to enjoy some or all of our services if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(j) To facilitate company acquisitions, mergers or trades</strong></div><div>We may access any information about your account and your use of our services in the event of a corporate acquisition, merger or other corporate transaction. If you do not wish for your personal information to be processed for these purposes, you may choose to close your account.</div><div> </div><div><strong style="font-weight:bolder">(k) Engage in marketing activities</strong></div><div>We may send you marketing communications (such as emails or text messages) to inform you about our events or the activities of our partners, to provide targeted marketing, and to offer you promotional offers. Our marketing strategy will be based on your advertising and marketing preferences and as permitted by applicable law. If you do not wish for us to send you marketing information, please submit a request to our Personal Data Protection Officer at <a href="dataprotect&#64;mexc.com">dataprotect&#64;mexc.com</a>.</div><div> </div><div><strong style="font-weight:bolder">(l) For any other purpose</strong></div><div>We may disclose your personal information for any purpose that you have consented to.</div><div> </div><div>Notwithstanding the foregoing, we may also share your Personal Data to the below persons or entities under circumstances specified below:</div><div> </div><div><strong style="font-weight:bolder">(a) Affiliates:</strong> Personal information that we process and collect may be transferred between MEXC companies as a normal part of conducting business and offering our Services to you.</div><div> </div><div><strong style="font-weight:bolder">(b) Third party service providers:</strong> We employ other companies and individuals to perform functions on our behalf. Examples include analysing data, providing marketing assistance, processing payments, transmitting content, and assessing and managing credit risk. These third-party service providers only have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protection laws.</div><div> </div><div><strong style="font-weight:bolder">(c) Legal Authorities:</strong> We may be required by law or by Court to disclose certain information about you or any engagement we may have with you to relevant regulatory, law enforcement and/or other competent authorities. We will disclose information about you to legal authorities to the extent we are obliged to do so according to the law. We may also need to share your information in order to enforce or apply our legal rights or to prevent fraud.</div><div> </div><div><strong style="font-weight:bolder">(d) Business transfers:</strong> As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that MEXC or substantially all of its assets are acquired by a third party, user information will be one of the transferred assets.</div><div> </div><div><strong style="font-weight:bolder">(e) Protection of MEXC and others:</strong> We release accounts and other personal information when we believe release is appropriate to comply with the law or with our regulatory obligations; enforce or apply our User Agreement and other agreements; or protect the rights, property or safety of MEXC, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.</div><div> </div><div>MEXC will not provide, sell, lease, share or trade your personal information to any unrelated third party, unless we have obtained your prior consent, unless the third party and MEXC (including our affiliates) individually or jointly has provided the service to you, and after the end of the service, the access to such information, including all information that was once previously accessible, will be denied. MEXC also does not allow any third parties to collect, edit, sell or distribute your personal information by any means. If any MEXC user engages in the above activities, upon discovery, MEXC has the right to terminate the service agreement with the user immediately.</div><div> </div><div>If you are not a natural person with full capacity for civil rights and civil conduct, you are not authorized to use the service. Henceforth, MEXC hopes that you do not provide any of your personal information.</div><div> </div><div><strong style="font-weight:bolder">INFORMATION STORAGE</strong></div><div> </div><div>The information and materials we collect about you will be kept on the servers of MEXC and/or its affiliated companies, and may be transferred to countries, regions or places outside of the country where the information and materials were collected by MEXC, and may be visited, stored and displayed outside the country where it originated from. By submitting your personal data, you agree to this transfer, storing and/or processing. More information about the transfer out of the EU, of personal data and/or information relating to users who are located in the EU, can be found in the section titled &#34;Additional Provisions for EU Users Only&#34;.</div><div> </div><div><strong style="font-weight:bolder">CROSS-BORDER TRANSFER OF INFORMATION</strong></div><div> </div><div>To facilitate our global operations, MEXC may transfer your personal information outside of the European Economic Area (“EEA”). Transfers outside of the EEA are sometimes referred to as “third country transfers”.</div><div> </div><div>We may transfer your personal information to our Affiliates, third-party partners, and service providers based throughout the world. In cases where we intend to transfer personal information to third countries or international organisations outside of the EEA, MEXC puts in place suitable technical, organizational and contractual safeguards (including Standard Contractual Clauses), to ensure that such transfer is carried out in compliance with applicable data protection rules.</div><div> </div><div>We also rely on decisions from the European Commission where they recognise that certain countries and territories outside of the European Economic Area ensure an adequate level of protection for personal information. These decisions are referred to as “adequacy decisions”.</div><div> </div><div><strong style="font-weight:bolder">COOKIES</strong></div><div> </div><div><strong style="font-weight:bolder">Installation of Cookies</strong>. When you visit the Platform, the Platform will use Google Stats via Cookies to record the Platform’s performance and check the effectiveness of online advertising. Cookies are a small amount of data that is sent to your browser and stored in your computer hard drive. Only when you use your computer to access the Platform can the Cookies be sent to your computer hard drive.</div><div> </div><div><strong style="font-weight:bolder">Function of Cookies.</strong> Cookies are frequently used to record the habits and preferences of visitors when they browse various items on the Platform. Cookies collect anonymous collective statistics which do not contain Personal Data. Cookies cannot be used to obtain data from your hard drive, your email address or Personal Data; they can enable the Platform or a service provider’s system to recognize your web browser as well as capture and remember information.</div><div> </div><div><strong style="font-weight:bolder">Disabling Cookies</strong>. Most browsers are preset to accept Cookies and you can choose to set their web browsers to reject Cookies or to notify you upon the installation of Cookies. You should be aware that they may be unable to start or use certain features of the Platform if they opt to disable Cookies. However, if you choose to reject the cookies, you may not be able to log in or use our platform services or functions that rely on such cookies. This paragraph shall apply to any relevant information obtained through cookies set forth by MEXC .</div><div> </div><div><strong style="font-weight:bolder">INFORMATION SECURITY</strong></div><div> </div><div>Your account is secure and protected, please preserve your account and password information properly. We will ensure that your information is not lost, abused and altered by storing backups of other servers and encrypting the user passwords. In spite of the aforementioned security measures, please note that there are no &#34;perfect security measures&#34; on the information network. When using our platform services for online trades, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or other potential counterparties. Please protect your personal information and provide it to others only if necessary. If you find that your personal information have been leaked, especially your account and password, please contact our customer service immediately so that we can take appropriate measures.</div><div> </div><div>We will retain personal data in accordance with the Personal Data Protection Act and/or other applicable laws. That is, we will destroy or anonymize your personal data when we have reasonably determined that (i) the purpose for which that the personal data was collected is no longer being served by the retention of such personal data; (ii) retention is no longer necessary for any legal or business purposes; and (iii) no other legitimate interests warrant further retention of such personal data. If you cease to use our Services, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Personal Data Protection Act and/or other applicable laws.</div><div> </div><div><strong style="font-weight:bolder">ACCOUNT DELETION</strong></div><div> </div><div>You may delete your MEXC account at any time, the consequences of account deletion include but not limited to the following:</div><div> </div><div>(a) You will lose all digital assets and data contained in this account.</div><div>(b) You will not be able to recover the personal information, transaction records, business data, and historical information under the account.</div><div>(c) You will not be able to use this account to log in to MEXC’s services.</div><div> </div><div><strong style="font-weight:bolder">IMPORTANT</strong>: The account cannot be recovered once it is deleted. To protect your rights, we will remind you of the risks again after you select the button to Delete Account.</div><div> </div><div>The deletion of your account does not mean that all your account operations and responsibilities before account deletion are exempted or mitigated. All records and information associated with your account will be deleted. However, we may retain certain information of your account as required by applicable law and regulations.</div><div> </div><div><strong style="font-weight:bolder">EU-ONLY PROVISIONS</strong></div><div> </div><div>The provisions in this Section only apply if you are a user who is located in the European Union (&#34;EU&#34;). These provisions take precedence over any inconsistent provisions in the remainder of this Privacy Policy.</div><div> </div><div>Your Personal Data may be transferred outside of the EU. In such cases, we take all reasonable precautions to apply the appropriate or suitable safeguards set forth by the GDPR, for example, we implemented measures such as appropriate contractual clauses to ensure that the recipients of such transfers will protect and treat your personal data in accordance with all applicable personal data protection laws.</div><div> </div><div>You are entitled to exercise the following rights in accordance with the GDPR:</div><div> </div><div>a) The right to access the personal information concerning themselves, to correct or rectify inaccurate information and, when applicable, to object to data processing; b) the right of erasure of those data that either have been collected solely based on your consent, or they are no longer needed to perform the purpose(s) for which they were collected for;</div><div>b) The right of erasure of those data that either have been collected solely based on your consent, or they are no longer needed to perform the purpose(s) for which they were collected;</div><div>c) The right to restrict processing when such data are no longer needed to perform the purpose(s) for which they were collected;</div><div>d) The right to have personal information provided in a structured, commonly used and machine-readable format;</div><div>e) The right to withdraw consent at any time and without any detriment, as long as the personal data processing is based exclusively on your consent.</div><div> </div><div><strong style="font-weight:bolder">CONTACT</strong></div><div> </div><div>Our data protection officer can be contacted via email at <a href="dataprotect&#64;mexc.com">dataprotect&#64;mexc.com</a> and will work to address any questions or issues that you have with respect to the collection and processing of your personal information</div><div> </div><div><strong style="font-weight:bolder">NOTICES AND REVISIONS</strong></div><div> </div><div>If you have any concerns about privacy at MEXC, please do not hesitate to contact, we aim to respond to your enquiries as soon as reasonably practicable.</div><div> </div><div>Our business changes regularly, and our Privacy Notice may change too. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.</div><div> </div><div>Our Privacy Notice is unrelated to Privacy Notice or Policy of any third parties, such as Trading View or other parties not privy to this Privacy Notice.</div></div><p> </p><p> </p><p> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">MEXC</p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Sept 7th, 2023</p>

Flash Close

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><span class="text-only" style="white-space:pre">Flash Close refers to closing all positions at once based on the market price. Through Flash Close, you can quickly close a specified position completely. </span><span class="text-only" style="white-space:pre"> </span><span class="text-only" style="white-space:pre"> Note: Market orders may not be completely filled during extreme market conditions.</span></div>

<p>Dear MEXCers,</p><p>We have recently discovered that some malicious individuals are using MEXC&#39;s name to create Telegram groups, claiming to be official Chinese groups for &#34;arbitrage&#34; activities. They are using this pretext to deceive users into transferring their personal ETH to a specific wallet, and then further transferring it to the scammers&#39; malicious address. Subsequently, they promise to send users fake &#34;MX&#34; tokens (not officially issued by MEXC) in proportion, resulting in the fraudulent acquisition of users&#39; assets.</p><p>We will like to emphasize that MEXC will never ask users for their account passwords, SMS verification codes, Google Authenticator codes, or any sensitive information in any form. Furthermore, we have never initiated any &#34;arbitrage&#34; activities. Please refer to our official announcements for information related to our activities. MEXC reminds you to be vigilant in recognizing scams and to guard against other forms of scams.</p><p>If you need assistance or have any inquiries, please click the Online Customer Service button located at the bottom right of the homepage. You can enter your questions there or send an email to our official customer service at: <a href="mailto:service&#64;mexc.com">service&#64;mexc.com</a>.</p><p> </p><p> </p><p>MEXC</p><p>August 4, 2023</p>

<div><p>Dear MEXCers,</p><p>Recently, we have discovered some phishing websites and fake MEXC apps. Please stay vigilant and avoid clicking on suspicious links from unofficial channels. Also, please refrain from downloading any unofficial MEXC apps. To ensure the safety of your assets, it is essential to set up Google Authenticator and use it when prompted on the official MEXC website.</p><p>Additionally, we have received reports of malicious individuals impersonating MEXC staff and creating online communities on platforms like WeChat, Telegram, etc., to solicit MEXC accounts, passwords, security verification codes, and other information from our users. We will like to emphasize that MEXC staff will never ask users for account passwords, SMS verification codes, Google Authenticator codes, or any sensitive information in any form. If you encounter any suspicious requests, please report them to the official MEXC channel.</p><p>For any assistance or inquiries, please log in to the official MEXC website and click on the Online Customer Service button at the bottom right of the homepage. You can enter your questions there or send an email to the official customer service mailbox: <a href="mailto:service&#64;mexc.com"><strong style="font-weight:bolder">service&#64;mexc.com</strong></a><strong style="font-weight:bolder">.</strong></p><p><br /></p></div><p> </p><p> </p><p>MEXC</p><p>August 4, 2023</p>

<div style="font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;color:rgb( 0 , 0 , 0 )"><p></p><div>1. Different crypto is used as the valuation unit, collateral asset, and calculation of PNL:</div><div class="ace-line ace-line old-record-id-VUDWda7Xpop8rBxayXRuWjFAsWe">USDT-M perpetual futures are priced and valued in USDT. For USDT-M perpetual futures, USDT is used as collateral, and PNL is calculated in USDT. Users can participate in trading various types of futures by holding USDT.</div><div class="ace-line ace-line old-record-id-Y2phduYQzoyy9ZxGpEJuVZlkswg">Coin-M perpetual futures are priced and valued in US dollars (USD). For Coin-M perpetual futures, the underlying crypto is used as collateral, and PNL is calculated using the underlying crypto. Users can participate in trading specific types of futures by holding the corresponding underlying crypto.</div><div class="ace-line ace-line old-record-id-PFAjdFZ0no6R29xiaqjuqrtFsXf"><br /></div><div class="ace-line ace-line old-record-id-YYpXdLtUKot2hmx1Xs8ugDFnsbf"><br /></div><p></p><p>2. Different contract values:</p><div class="ace-line ace-line old-record-id-B7RfdqYaLox5Dfxa7PnuIabgstb">The value of each contract in USDT-M perpetual futures is based on the corresponding underlying crypto. For example, the face value of BTCUSDT is 0.0001 BTC.</div><div class="ace-line ace-line old-record-id-FkgRdtX45oHnKyxYw7duCg3Oslb">The price of each contract in Coin-M perpetual futures is based on a fixed amount in US dollars. For example, the face value of BTCUSD is 100 USD.</div><div class="ace-line ace-line old-record-id-T8fsdlTFeonKErx7botuqca7szf"><br /></div><div class="ace-line ace-line old-record-id-XaqGdBYdwoV7lsxwID7ufNQusGc"><br /></div><p></p><div>3. Different risks associated with the devaluation of collateral asset:</div><div class="ace-line ace-line old-record-id-XPaedv4dkoFoJZxZSLsupdOzsNs">In USDT-M perpetual futures, the collateral asset required is USDT. When the price of the underlying crypto falls, it does not affect the value of the USDT collateral asset.</div><div class="ace-line ace-line old-record-id-TpqkdPDi2o9OzfxVvuAuYGjPsOh">In Coin-M perpetual futures, the collateral asset required corresponds to the underlying crypto. When the price of the underlying crypto falls, the collateral assets required for the users&#39; positions increase, and more of the underlying crypto is needed as collateral.</div></div><p><span class="lark-record-clipboard" style="font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;color:rgb( 0 , 0 , 0 )"></span></p>

<div><h3><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">If you encounter an error while entering the Google Authenticator code, please follow these troubleshooting steps:</strong></h3><ul style="list-style-type:disc"><li><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Ensure that your device&#39;s time is synchronized with the standard time of your timezone.</span></span></div></li><li><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Verification errors may occur if Google Authenticator has not been successfully linked to your account.</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">If multiple accounts are linked to your Google Authenticator, confirm that you are entering the verification code associated with your MEXC account email.</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Each verification code is valid for 30 seconds. Please enter and submit it within this timeframe.</span></span></div></li><li><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Verify that you have installed the correct version of Google Authenticator for your operating system; Authenticator for iOS and Google Authenticator for Android.</span></span></div></li></ul><div style="text-align:left"><br /></div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">1. How to Set Standard Time</strong></span><br /><br /></h2><h3><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">1.1 iOS</strong></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Ensure your device is connected to the internet.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Go to <strong style="font-weight:bolder">Settings → General → Date &amp; Time</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) Check if the timezone is correct and enable <strong style="font-weight:bolder">Set Automatically</strong>.</span></span></div><div><br /></div><h3><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">1.2 Android&#xff1a;</strong></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Open <strong style="font-weight:bolder">Google Authenticator</strong> and tap the menu button in the top right corner.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Select <strong style="font-weight:bolder">Settings</strong> to enter the settings page.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) Tap <strong style="font-weight:bolder">Time correction for codes</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">4) Select <strong style="font-weight:bolder">Sync Now</strong>, wait a moment, and the issue should be resolved.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603958ntuSWHbx481zxd.png" width="750" height="165" /></div><div><br /></div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">2. Verification Code Errors Due to Incomplete Google Authenticator Linking</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Some users may experience verification code errors if the Google Authenticator linking process is not fully completed. This typically occurs when users scan the QR code or manually enter the key but fail to complete the required <strong style="font-weight:bolder">Security Verification</strong> step. As a result, the authenticator is not successfully linked to the account, leading to incorrect verification codes.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603414A3DpoAQxXWfEpc.png" width="750" height="656" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">You can check the status of your Google Authenticator linking on the <strong style="font-weight:bolder">Security Center</strong> page.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">If the page displays a gray<strong style="font-weight:bolder"> Off</strong> status, it means Google Authenticator has not been successfully linked. You will need to click the <strong style="font-weight:bolder">Off</strong> button on the right and follow the steps to relink Google Authenticator. For detailed instructions, refer to </span></span><a href="https://www.mexc.com/learn/article/17827791509545"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Linking Google Authenticator</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">If the page displays a green<strong style="font-weight:bolder"> On</strong> status, it indicates that Google Authenticator has been successfully linked</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603191t0cwsqRteOoFFf.png" width="750" height="340" /></div><div><br /></div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">3. Enter the Correct Verification Code Within the Specified Time</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Many users link multiple accounts to Google Authenticator for security verification. To ensure successful authentication, please follow these best practices:</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Enter and confirm the verification code before the countdown on the circular timer expires. Each code is valid for 30 seconds and must be used within this timeframe.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Ensure you are entering the correct verification code for your MEXC account. To minimize errors, consider labeling or adding notes to distinguish different account codes, preventing verification failures due to incorrect entries.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603852a48uNvlnlwBbOD.png" width="300" height="620" /></div><div><br /></div><div><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">Note:</strong></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) For instructions on linking Google Authenticator, please refer to </span></span><a href="https://www.mexc.com/learn/article/17827791509545"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Linking Google Authenticator</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) If none of the five scenarios above apply and the Google Authenticator code remains invalid, you can relink Google Authenticator using the saved backup key.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) If you have lost access to your original Google Authenticator, please </span></span><a href="https://www.mexc.com/learn/article/17827791511107"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">apply to unlink</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"> before reconfiguring it</span></span></div></div><p> </p>

<div><h2 class="heading-2 ace-line old-record-id-D2WWddx8ZoZ8uYxTflZuK8DWsjd">1. Linking Google Authentication</h2><div class="ace-line ace-line old-record-id-RSubdl4sToxtmMxol2ruqn0CsSg">Linking Google Authenticator: Google Authenticator is a dynamic password tool launched by Google. To use it, you need to scan the barcode provided by MEXC or enter the key using your phone. Once added, the authenticator will generate a valid 6-digit verification code every 30 seconds. Upon successful linking, you will need to enter the 6-digit verification code displayed on Google Authenticator every time you log in to MEXC. </div><p><br /></p><div class="ace-line ace-line old-record-id-RSubdl4sToxtmMxol2ruqn0CsSg">Google Authenticator Linking Tutorial: <a href="https://www.mexc.com/en-US/announcements/article/17827791508980" rel="nofollow">How To Set Up Google Authenticator</a> </div><p><br /></p><div class="ace-line ace-line old-record-id-NenCdhmF2o90xyx1FhRuSy0Ms5f"> </div><div class="ace-line ace-line old-record-id-CsccdgcZloTEaUxe46Yut2dRshg"><strong>If you encounter an error while entering the Google Authenticator code, we recommend you to refer to the following methods:</strong></div><p><br /></p><ol class="list-number1"><li class="ace-line ace-line old-record-id-OmLFdWW6coLTRxx8jkBueJCzsWg"><div>For successful verification, please ensure that the time on your mobile phone is synchronized with the standard time of the time zone where you are located.</div></li><li class="ace-line ace-line old-record-id-J2wOdnSaqocn5rxjBQXuDAP1soe"><div>Some phones may require a restart after linking.</div></li><li class="ace-line ace-line old-record-id-PNSsd3CrFoAGIEx9kKTueWmXsDT"><div>Before scanning the QR code, the camera must be turned on and authorized for the app&#39;s usage.</div></li><li class="ace-line ace-line old-record-id-C8Udd8wfVobfwcxblMeuLxdBsCf"><div>Please enter the Google Authenticator code correctly. If you make five consecutive incorrect entries, Google verification will be locked for 2 hours, and you must wait until it is unlocked before you can try again.</div></li><li class="ace-line ace-line old-record-id-Q8HSdLZRZoELnyxYTYpuN7O9s4c"><div>The key and QR code obtained after each unlinking and relinking are different. Please make sure to save the latest key.</div></li></ol><div class="ace-line ace-line old-record-id-Ftn4dvji8oMfODxlJXZujU0ss3d"><br /></div><h2 class="heading-2 ace-line old-record-id-JDwEdHaABoE9lxxrSabu0jcsswc">2. Setting Up Anti-Phishing Code</h2><div class="ace-line ace-line old-record-id-N6u7dPWPooDZoMx1D8guZSd6sGh">The Anti-Phishing Code is a string of characters set by the user to help identify fake MEXC websites or emails. If you have set up an Anti-Phishing Code and receive an email from MEXC that does not display it, it is likely to be a phishing email. </div><p><br /></p><div class="ace-line ace-line old-record-id-N6u7dPWPooDZoMx1D8guZSd6sGh">Anti-Phishing Code Setup Tutorial: <a href="https://www.mexc.com/en-US/announcements/article/17827791508983" rel="nofollow">Setting Up Anti-Phishing Code</a></div><p><br /></p><div class="ace-line ace-line old-record-id-Wgjwdi2l3oMtiTx80rouo7blsPb"><br /></div><div class="ace-line ace-line old-record-id-C21udePUqoI3QWxafmpu8OTNs0C">MEXC</div><div class="ace-line ace-line old-record-id-PBhxdGqYhobSt4xQ7sMuW23ysNg">June 13, 2023</div><div class="ace-line ace-line old-record-id-VLrVdnceVoxwk2xQItju7cjAsxa"></div><div class="ace-line ace-line old-record-id-UJ13dokbWoHXizxiQdmucV2xs7X"><br /></div></div><p></p><br class="Apple-interchange-newline" /><br class="Apple-interchange-newline" />

Subscribe to MEXC Digest

Weekly market moves, listings & insights, straight to your inbox.
By subscribing, you agree to receive MEXC newsletters and email updates, and to our Privacy Policy. The content provided is for informational purposes only and does not constitute investment advice.

Join MEXC on Telegram

Get the latest listings, events, and updates in real time, straight from our official Telegram channel.

<div><div style="text-align:left"> </div><div style="text-align:left"><span style="color:rgb( 31 , 35 , 41 )">This MEXC Loans Service Agreement (“Agreement”) is a contract between you (“you”, “your” or “User”) and MEXC (“we”, “our”, “us” or “MEXC”). It sets out the terms and conditions that govern your use of our loan services (“Services”) through </span><a href="mexc.com"><span style="color:rgb( 31 , 35 , 41 )">mexc.com</span></a><span style="color:rgb( 31 , 35 , 41 )"> or any of our associated websites, application programming interfaces or mobile applications (collectively the &#34;Platform&#34;). MEXC Loans services is a service that allows a user (hereinafter the “Borrower”) to pledge certain Digital Assets as collateral in return for a loan issued by MEXC. The terms and conditions in this Agreement are to be read in conjunction with the User Agreement and Privacy Policy. If the terms in this Agreement varies from that of the User Agreement, Privacy Policy or such other agreement or publication pertaining to MEXC’s Loan Services as may be published by MEXC from time to time (the “Legal Document”), the terms in this Agreement shall prevail. Before you use our Services, we advise you to carefully read and make sure you understand the provisions of this Agreement and the Terms.</span></div><div> </div><div style="text-align:left"><span style="color:rgb( 31 , 35 , 41 )">By using the Services, you acknowledge and agree to be legally bound by the terms and conditions of this Agreement and the terms set out in the Terms, including any revisions as may be published by us from time to time.</span></div><div> </div><div>I. <strong style="font-weight:bolder">Definition</strong></div><div> </div><div>Capitalized terms which are used herein without definition and which are defined in the User Agreement shall have the same meanings herein as in the User Agreement.</div><div> </div><div>II. <strong style="font-weight:bolder">MEXC Loans Services</strong></div><div>1) You hereby represent and warrant to us on an ongoing basis that:</div><div>(a) you are authorised and/or permitted to use the Services, and;</div><div>(b) your use of the Services and our provision of the Services to you is not unlawful under the laws of any jurisdiction to which you are subject.</div><div>You agree to advise us immediately should there be any change in law or other circumstances that could make this representation and warranty invalid or in any way in doubt. You hereby agree to indemnify MEXC on demand against each loss, liability and cost incurred as a result of any claim or demand (including legal fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this representation and warranty or your obligation to advise us of changes in law or circumstances pursuant to this Agreement.</div><div> </div><div>2) When you borrow Digital Assets under this Agreement, you are entering into a Loan as a Borrower where MEXC is the lender. You agree and acknowledge that MEXC shall have the right under this Agreement to enforce the terms of the Loan against you.</div><div> </div><div>3) We may suspend or discontinue the availability of the Services in relation to any Digital Asset and/or in relation to users located in any jurisdiction, in whole or in part, at any time and for any reason and in such circumstances we may, without liability to you, reduce, cancel, close out or vary any Loan. If we do so, we shall provide notice to you except in circumstances where we may be required to discontinue the availability of the Services in relation to a particular Digital Asset to comply with our understanding of the Applicable Law in any jurisdiction, or to comply with an order or request from any competent regulatory, governmental or law enforcement authority, or as required by our internal policies, in which case such suspension or discontinuance will take effect immediately.</div><div> </div><div>4) You shall be responsible, and you assume and shall bear all risk of loss, for all conduct relating to the Services and MEXC does not take any responsibility for any loss or damage incurred as a result of your access to and use of the Services.</div><div> </div><div>5) In order to use the Services, you shall deposit and maintain in the Collateral Account and/or otherwise provide MEXC with Eligible Collateral in such form and amounts, at such times as MEXC may from time to time in its sole and absolute discretion require, whether or not such requirement of MEXC is identical to or reflects or is greater than any applicable collateral requirements of any governmental body or self-regulatory organisation in any jurisdiction (including any exchange) which is required to be maintained by MEXC and/or you.</div><div> </div><div>6) A list of Eligible Collateral will be prescribed by MEXC and you may be subject to LTV levels on a discounted basis. MEXC may notify you of any changes to the list of Eligible Collateral or discounts applied to the LTV levels thereof prior to those changes taking effect.</div><div> </div><div>7) The value of any Collateral shall be as determined by MEXC in its sole and absolute discretion.</div><div> </div><div>8) MEXC may establish collateral requirements in respect of the Services, including by setting LTV levels that are required to be maintained by you (the “<strong style="font-weight:bolder">Collateral Requirements</strong>”). MEXC may, in its sole and absolute discretion, with or without notice to you, vary the Collateral Requirements at any time and by any amount, and may also stipulate that such Collateral Requirements shall apply to existing Loans as well as new Loans. You acknowledge that MEXC may, in certain market conditions, effect an immediate change in Collateral Requirements and/or require additional Collateral to be deposited immediately or within a specified period of time, which may be less than 24 hours, and you waive any right to object on the grounds that such requirement is unreasonable. No previous Collateral Requirements shall set a precedent or be binding upon MEXC.</div><div> </div><div>9) If MEXC determines that additional Collateral is required, you shall deposit with MEXC such additional Collateral immediately upon demand, provided that, notwithstanding any such demand for additional Collateral, MEXC may at any time exercise its rights under this Agreement (Default and Termination). In making such determination in respect of the Collateral provided for any Loan, MEXC shall not be required to take into consideration Collateral held by MEXC in respect of any other Loan.</div><div> </div><div>10) You acknowledge that Collateral may be held and used by MEXC to secure the performance of your obligations under this Agreement and the User Agreement. All Collateral shall be held by MEXC, notwithstanding any provision or Instructions to the contrary, as continuing security and shall be subject to a general right of set off in favour of MEXC for any and all of your obligations, liabilities, monies or other amounts whatsoever at any time now or hereafter owing, due, incurred or payable by you to MEXC under this Agreement, the User Agreement or otherwise, whether present or future, actual or contingent, solely or jointly or whether as principal or surety (the “<strong style="font-weight:bolder">Secured Obligations</strong>”), and MEXC may appropriate or realise any Collateral as provided for in this Agreement or the User Agreement. In addition, you hereby pledge to MEXC, by way of first fixed charge, and assign to MEXC, by way of security, all your rights to, and interests in, the Collateral as continuing security for the payment and discharge of the Secured Obligations. For the avoidance of doubt, notwithstanding any provision of the Terms, you shall have no right to submit any Instructions to request a withdrawal of any Digital Assets that constitute Collateral.</div><div> </div><div>11) You shall at your own cost and at MEXC’s request, execute and do all such deeds, acts and things (including without limitation, the performance of such further acts or the execution and delivery of any additional instruments or documents) as MEXC may require for the purposes of this Agreement, including but not limited to perfecting MEXC’s rights to the Collateral provided by you.</div><div> </div><div>12) MEXC may deposit in MEXC’s general account or any other account, any of your Collateral and may commingle such Collateral with the Digital Assets, currencies and properties of MEXC or of some other persons. No interest shall be paid on any type of Collateral deposited by you with MEXC.</div><div> </div><div>13) All Collateral shall be held subject to MEXC’s general rights in respect of your Digital Assets as set out in this Agreement and the User Agreement, and as afforded by Applicable Law.</div><div> </div><div>14) Subject to the provisions hereunder, and in its sole discretion, MEXC may permit you to open sub-accounts for the purposes of using and accessing the Services.</div><div> </div><div>III. <strong style="font-weight:bolder">Loans and Repayment</strong></div><div> </div><div>15) When applying for a Loan, you shall specify the Digital Asset you wish to borrow and the Digital Asset you wish to provide as Collateral for the Loan. You shall also elect the term of the Loan (the “<strong style="font-weight:bolder">Term</strong>”) to be 30 (Thirty), 60 (Sixty), or 90 (Ninty) days.</div><div> </div><div>16) Provided that you satisfy all eligibility criteria, as determined by MEXC in its sole discretion, and that you have sufficient Eligible Collateral available in your MEXC Account, you may apply for, and MEXC may grant you, a loan of Digital Assets (the “<strong style="font-weight:bolder">Loan</strong>”). If MEXC agrees to grant you a Loan, the proceeds of the Loan (the “<strong style="font-weight:bolder">Loaned Assets</strong>”) will be transferred to your MEXC Account and you may use the Loaned Assets on the Platform in any manner that MEXC may from time to time permit or, subject to this Agreement and the User Agreement, you may withdraw the Loaned Assets from your MEXC Account.</div><div> </div><div>17) MEXC may attach conditions to the use of any particular Loanable Asset or Eligible Collateral, including, but not limited to, minimum and maximum amounts available for a Loan of a particular Digital Asset.</div><div> </div><div>18) MEXC may determine which Digital Assets constitute Loanable Assets and Eligible Collateral from time to time in its sole discretion. If MEXC determines that a Digital Asset that constitutes Collateral or Loaned Assets in respect of an outstanding Loan no longer qualifies as Eligible Collateral or Loanable Assets, as the case may be, we may terminate all relevant Loans without liability to you prior to Maturity Time.</div><div> </div><div>19) You shall repay the Loan and any accrued Interest and other fees at the time on the last day of the Term specified in respect of the relevant Loan on the Platform (the “<strong style="font-weight:bolder">Maturity Time</strong>”).</div><div> </div><div>20) You must ensure that your Spot Account has sufficient balance to cover the amount of the Loan Balance, converted into the Loaned Assets in such manner and at such rate as MEXC may, in its sole discretion, determine. Once you click on the &#34;Repay&#34; button on the relevant webpage, MEXC shall deduct Interest and Loan Balance, as applicable, to satisfy your obligations under the Loan. Once the Loan has been repaid in full, all remaining Collateral in the Collateral Account corresponding to that Loan will be returned to your spot account.</div><div> </div><div>21) If you fail to repay the Loan at or before Maturity Time, we may, in our absolute sole discretion, grant you a Grace Period for repayment that will vary in length in accordance with the Term of the relevant Loan. During the Grace Period, Interest will accrue at a higher Interest Rate that applied to the Loan prior to Maturity Time which we may, in our absolute sole discretion, determine.</div><div> </div><div>22) If you fail to repay the Loan by the end of the Grace Period, your Collateral will immediately be subject to Liquidation and you will be liable to pay your Loan Balance and any additional fees and costs associated with the Liquidation.</div><div> </div><div>23) All repayments shall be allocated first to Interest and last to the principal amount of the Loan.</div><div> </div><div> </div><div>IV. <strong style="font-weight:bolder">Collateral</strong></div><div> </div><div>24) Upon entering into a Loan, the relevant amount of Eligible Collateral will automatically be transferred from your spot account to MEXC Loan collateral account (the “<strong style="font-weight:bolder">Collateral Account</strong>”). You shall at all times maintain a Collateral Balance sufficient to satisfy any Collateral Requirements MEXC may specify from time to time.</div><div> </div><div>25) If at any time the LTV in respect of a Loan fails to meet the Collateral Requirements, as prescribed by MEXC, you agree to transfer additional Eligible Collateral to the Collateral Account, whether or not a Margin Call has been made by MEXC to satisfy such Collateral Requirements.</div><div> </div><div>26) You acknowledge and agree that, if the LTV in respect of a Loan is equal to or below the Liquidation LTV, MEXC may, and shall be fully entitled (but shall not be obliged) to, sell or dispose of any or all Collateral in order to satisfy the LTV prescribed by MEXC in its sole discretion, whether or not a Margin Call has been made (“<strong style="font-weight:bolder">Liquidation</strong>”), and MEXC may, but is not obliged to, provide notice to you before commencing Liquidation.</div><div> </div><div>27) You give MEXC the authority and discretion to sell or dispose of any or all Collateral in such manner as MEXC, in its sole discretion, sees fit.</div><div> </div><div>28) You further acknowledge and agree that (i) you shall be liable for all trading fees and transaction costs relating to the Liquidation, (ii) you shall be liable for any losses resulting from the Liquidation, and (iii) MEXC shall not be liable for any losses resulting from the Liquidation should MEXC exercise any or all of its rights under this Agreement.</div><div> </div><div>29) Failure of MEXC to exercise any or all of its rights under this Agreement shall not constitute a waiver of its rights to do so at any time thereafter, nor shall MEXC be subject to any liability to you for its acts or its failure to so act.</div><div> </div><div>30) You acknowledge and agree that it is your sole responsibility to monitor the Collateral Requirements for your Loans. Your Collateral Balance and Loan Balance shall be marked-to-market instantaneously, or at such other intervals as MEXC may determine in its sole and absolute discretion.</div><div> </div><div>31) You acknowledge and agree that MEXC may (but shall not be obliged to) make Margin Calls on you in respect of any of your Loans orally or in writing or in such other manner as MEXC may in its sole and absolute discretion deem appropriate. Without prejudice to the generality of the foregoing, you acknowledge and agree that MEXC may contact you via telecommunication means at any of the contact details provided by you to MEXC for the purposes of any Margin Calls.</div><div> </div><div>32) You acknowledge and agree that if the proceeds of Liquidation are insufficient to repay your Loan Balance, you shall be liable for any shortfall and such amount shall be immediately due and payable from you to MEXC.</div><div> </div><div>33) You acknowledge and agree that, as Digital Asset markets are open 24 hours a day, 7 days a week, Margin Calls and Liquidations may occur at any time, including outside of normal business hours. You further agree and acknowledge that the prices of Digital Assets are volatile and thus may decline speedily in value.</div><div> </div><div>V. <strong style="font-weight:bolder">Interest</strong></div><div> </div><div>34) Simple interest shall accrue in respect of any Loan on a daily basis at the start of each day, with an interest rate specified on the Loan Data Page (the “<strong style="font-weight:bolder">Interest Rate</strong>”) at the time the Loan is granted.</div><div> </div><div>35) Notwithstanding the formula calculation above, Interest will be calculated for the first time immediately when the Loan is advanced, such that a minimum of 1 day’s interest shall be charged for each Loan, even if such Loan is not outstanding for a full day. Subsequently, Interest is calculated at the top of each day.</div><div> </div><div>36) You shall promptly pay all of MEXC’s fees, interest, commissions and/or other charges as such rates and in such manner as MEXC may impose and stipulate from time to time with respect to the execution and/or performance of any Loan.</div><div> </div><div>37) MEXC reserves the right from time to time in its sole and absolute discretion to vary the rates of fees, interest, commissions and charges or impose other fees, commissions and charges.</div><div> </div><div>VI. <strong style="font-weight:bolder">Default and Termination</strong></div><div> </div><div>38) A “<strong style="font-weight:bolder">Default</strong>” shall be deemed to occur if:</div><div> </div><div>a. any payment in connection with any Loan becomes overdue;</div><div> </div><div>b. the Collateral Balance falls below the Collateral Requirements as prescribed by MEXC;</div><div> </div><div>c. any representation, warranty, agreement or undertaking made by you to MEXC (whether under or in connection with this Agreement, the User Agreement, any Legal Documents or otherwise) or any other material statement made by you in or in connection with the same being untrue, inaccurate, incomplete or misleading in any respect at the time when made by you or thereafter at any time becomes untrue, inaccurate, incomplete or misleading in any respect and you fail to inform MEXC of the true position as soon as reasonably practicable;</div><div> </div><div>d. you have failed to comply with or perform any of your obligations hereunder or in respect of any Loan or under this Agreement, the User Agreement or any Legal Documents (including without limitation your failure to make, when due, any payment or delivery required to be made by you under this Agreement or the User Agreement or in respect of any other Transaction) or you have breached or are being investigated by relevant authorities for breaching any Applicable Law;</div><div> </div><div>e. you fail to promptly provide MEXC with verification of your identity or status or the identity or status of any person empowered by you to act on your behalf or information and/or documents in relation to credit checks and assessments conducted by MEXC;</div><div> </div><div>f. (in the event that you are an individual) you become deceased, bankrupt, of unsound mind or insane, commit an act of bankruptcy, or have action to place you in bankruptcy commenced against you;</div><div> </div><div>g. (in the event that you are acting on behalf of a partnership) any of the partners thereof become deceased, bankrupt or insane, commit an act of bankruptcy, or have action to place any of the partners in bankruptcy commenced, or if action is commenced to dissolve and/or alter the partners or the constitutions of the partnership;</div><div> </div><div>h. (in the event that you are acting on behalf of a corporation) the corporation becomes unable to pay its debts as and when they are due, or action is commenced to place the corporation in insolvency, judicial management, receivership, administrative management, or any similar or analogous proceedings;</div><div> </div><div>i. any investigation, claim, action or proceeding of any nature is commenced against you (including without limitation investigation into suspected market abuse, manipulation or other criminal conduct), or steps are taken by any person to enforce any security against you;</div><div> </div><div>j. you convene a meeting of your creditors or propose or make any compromise or arrangement with or any assignment for the benefit of your creditors;</div><div> </div><div>k. MEXC has reasonable concerns in relation to your creditworthiness, financial status or verification of your identity;</div><div> </div><div>l. MEXC determines in its sole and absolute discretion that you have acted in an abusive manner to any representative of MEXC or other users;</div><div> </div><div>m. MEXC forms the bona fide view that it should take action in order to preserve its rights or interests under any MEXC Account or the Collateral Account;</div><div> </div><div>n. MEXC reasonably believes that any of the circumstances set out under clauses 53 (a) to (m) above are likely to happen and MEXC also reasonably believes that any action described in clause 54 below is necessary, desirable or expedient to protect its interests or the interests of MEXC’s other clients; or</div><div> </div><div>o. A credible allegation of fraud, misconduct, embezzlement, money laundering, insider trading, market manipulation abuse or other material illegality, breach of regulation or impropriety is made against you, that in the good faith and commercially reasonable business judgement of MEXC could reasonably result in reputational harm to MEXC, or compromise the integrity of the markets maintained by MEXC.</div><div> </div><div>39) Without prejudice to any other right of MEXC hereunder or otherwise at law, if a Default occurs, MEXC may (but is not obliged to) immediately or any time thereafter, while such Default is continuing, do any one or more of the following:</div><div> </div><div>a. suspend (indefinitely or otherwise), cancel or terminate any Collateral Account or MEXC’s relationship with you or prohibit you from using MEXC Services or opening any MEXC Account and/or Collateral Account and accelerate any and all of your liabilities to MEXC (including any and all of your Loans, fees, interests, and charges owed by you to MEXC) so that they shall become immediately due and payable;</div><div> </div><div>b. at such times and manner as MEXC may reasonably determine based on, but not limited to, market conditions and portfolio health, sell or otherwise transfer any Collateral or any other Digital Assets or other property which may be credited to your MEXC Account or which has been pledged to MEXC by you and apply the proceeds to the discharge of your obligations, and MEXC may set-off and net any of its obligations to you against any obligations of you to MEXC;</div><div> </div><div>c. vary the applicable Collateral Requirements or liquidate or exercise its power to sell the Collateral or part thereof or any other Digital Assets or other property which may be credited to your MEXC Account or which has been pledged to MEXC by you at a price which MEXC deems appropriate in the circumstance and apply the proceeds to the discharge of your obligations;</div><div> </div><div>d. apply any amounts of whatsoever nature standing to your credit against any amounts which you owe MEXC (of whatsoever nature and howsoever arising, including any contingent amounts), or generally to exercise MEXC’s rights of netting or set-off against you under this Agreement, the User Agreement, Applicable Law or otherwise;</div><div> </div><div>e. demand any shortfall after clause 39(d) above from you, or hold any excess pending full settlement of any other of your obligations, or pay any excess to you by way of any methods deemed appropriate by MEXC;</div><div> </div><div>f. do or omit to do anything which MEXC reasonably believes to be necessary, desirable or expedient to protect MEXC or its other users; and/or;</div><div> </div><div>g. exercise such other authority and powers that may have been conferred upon MEXC by these Crypto Loan Service Terms and/or the Terms.</div><div> </div><div>40) To the extent permitted under Applicable Law, you will be responsible for the reasonable costs and expenses of collection of any unpaid deficiency in respect of any Loan Balance including, but not limited to, legal counsel’s fees incurred and payable or paid by you.</div><div> </div><div>VII. <strong style="font-weight:bolder">Airdrops and Forks</strong></div><div> </div><div>41) If, while the relevant Loan is outstanding, any Loaned Assets (i) entitle the holder of such Digital Assets to receive a certain quantity of the same or another Digital Asset (an “<strong style="font-weight:bolder">Airdrop</strong>”), and/or (ii) are subject to a Fork, and the Digital Assets distributed as part of such Airdrop (the “<strong style="font-weight:bolder">Airdropped Assets&#39;</strong>&#39;) and/or the Forked Digital Assets (together with the Airdropped Assets, the “<strong style="font-weight:bolder">Additional Assets</strong>”) are credited to holders of the relevant Digital Asset while the relevant Loan is outstanding, then:</div><div> </div><div>(a) MEXC may, under its absolute sole discretion, account to you for such Additional Assets, in a form and manner as MEXC sees, in its absolute sole discretion, fit, and</div><div> </div><div>(b) MEXC may carry out such acts and operations to give effect to Clause 41(a), above.</div><div> </div><div>42) MEXC shall be under no obligation to pay any compensation to you in any form in respect of the Additional Assets. For the avoidance of doubt, at no time shall any Additional Assets be included in the calculation of the Collateral Balance.</div><div> </div><div>VIII. <strong style="font-weight:bolder">Your Representations, Warranties, Agreement and Undertakings</strong></div><div> </div><div>43) You represent, warrant, agree and undertake that:</div><div> </div><div>a) you have received, read and understand this Agreement;</div><div> </div><div>b) except with the express written consent of MEXC, and except for any security or encumbrance created hereunder, no person has or will have any security or other encumbrance over any Collateral and/or any of your assets in any MEXC Account or the Collateral Account; and</div><div> </div><div>c. you have complied and shall comply with all Applicable Laws in all jurisdictions relevant to the Services.</div><div> </div><div>44) The above representations, warranties, agreements and undertakings shall be deemed repeated whenever you make use of the Services.</div><div> </div><div>IX. <strong style="font-weight:bolder">General exclusion</strong></div><div> </div><div>45) In addition and without prejudice to any other right or remedy which MEXC may have (under this Agreement, the User Agreement or any Legal Documents, at law or otherwise) so long as MEXC acts in good faith, it shall not be liable to you in any respect for any Loss suffered by you, including, without limitation, any Loss resulting from default, insolvency or analogous proceedings of, or action or inaction by any intermediary (including wrongful or unlawful action or inaction) or howsoever otherwise suffered and/or incurred by you under or in connection with this Agreement, the User Agreement or any Legal Documents. MEXC shall only be liable to you if MEXC has been fraudulent or in wilful default.</div><div> </div><div>46) Without prejudice to the generality of the foregoing, MEXC shall not in any event be liable to you for any indirect or consequential Loss, or for any anticipated profits or punitive damages.</div><div> </div><div>X. <strong style="font-weight:bolder">Disputes, Governing Law, Jurisdiction and Arbitration</strong></div><div> </div><div>47) The applicable clause of the User Agreement shall apply to any disputes or claims relating to, arising out of or in connection with this Agreement, including your assent to this Agreement.</div><div> </div><div>XI. <strong style="font-weight:bolder">Survival</strong></div><div> </div><div>48) Notwithstanding suspension or termination of your access to and use of the Services, this Agreement shall continue to apply to you to the extent that there are any obligations or liabilities which remain to be performed or discharged by you under this Agreement.</div><div> </div><div>XII. <strong style="font-weight:bolder">Miscellaneous</strong></div><div> </div><div><span style="color:rgb( 31 , 35 , 41 )">49) If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.</span></div><div> </div><div><span style="color:rgb( 31 , 35 , 41 )">50)This Agreement has been drafted in English. Although translations in other languages of this Agreement may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of this Agreement and any other translations thereof, the English language version of this Agreement shall prevail.</span></div><p> </p><p> </p><p> </p><p>MEXC</p><p>6 November 2023</p></div><p> </p>

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>To enhance the user experience for MEXCers, MEXC has introduced the &#34;Submit Risk Control Removal Information&#34; feature. If your MEXC account shows a risk control status, you can use the &#34;Submit Risk Control Removal Information&#34; feature to upload relevant information yourself to allow for faster risk control removal.</div><div> </div><h2>1. Under Which Circumstances Can I Self-Submit Risk Control Information</h2><div>1. When using your account, you are notified that you are under risk control.</div><div>2. Your account functionality is restricted.</div><div> </div><h2>2. How To Fill in the Removal Application</h2><div>1. Log in to your MEXC account and enter the [Help Center] page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751339XgmK9lhU0cadtG.png" width="695" style="max-width:100%;height:auto" /></div><div> </div><p> </p><div>2. Click on [Submit Risk Control Removal Information] to enter the application page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751328zZnVLOXfnq2keL.png" width="661" style="max-width:100%;height:auto" /></div><div> </div><div>3. Click [Apply] to enter the information submission page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751220FLJOoyi657owGe.png" width="640" style="max-width:100%;height:auto" /></div><div> </div><div>4. Follow the on-screen instructions to complete the information filling and document uploading.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751285eRBsLM5FXG0Tcc.png" width="604" style="max-width:100%;height:auto" /></div><div> </div><div><div><div>5. Click [Submit Record] to check the current progress of your submitted information or view the results of past applications.</div><div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104750309sNzyQpYqp6lcvZ.png" width="604" style="max-width:100%;height:auto" /></div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751082MQjWuxhYLTqmeK.png" width="560" style="max-width:100%;height:auto" /></div><div> </div><div>  a. If your application is approved, MEXC will provide relevant explanations in the application status and notify you via email.</div><div>  b. If your application is not approved, MEXC will provide relevant explanations in the application status and notify you via email. You can resubmit the information by using the email link or through the <a href="https://www.mexc.co/support/apply-risk-control">Help Center</a>.</div></div></div></div><div> </div><div>6. If the application is not approved, please read the reasons for the rejection carefully and resubmit the information.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231106104751221D1Y5OsImHo9tZc.png" width="540" style="max-width:100%;height:auto" /></div><div>Note:</div><div>1. After submitting your information, your application will be reviewed within 1-3 business days, and you will receive an email notification informing you of the result. Please check your email after submission. Additionally, you can also view the application result through the submission records.</div><div>2. In special circumstances, your risk control status may change. Please check your account&#39;s risk control status. If you have any questions, feel free to contact MEXC&#39;s online customer service at any time.</div><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>MEXC </p><p>1 November 2023</p></div><p> </p>

<div><h2 class="heading-2 ace-line old-record-id-doxusnaf8a1Hbz7Jxw1Tm3mUlwe">1. For which fund in your account do you need to provide proof of funding source? </h2><div class="ace-line ace-line old-record-id-doxusRkpFTRlfYajgNu6kei9B7f">1. When a withdrawal application is in the &#34;Pending&#34; status: Please provide proof of funding source for the fund when it was transferred to MEXC.</div><div class="ace-line ace-line old-record-id-doxusi9Hk1W2QYys2ydPbPhdqkg">2. When a deposit application is in the &#34;Depositing&#34; status: Please provide proof of funding source for the fund to be credited.</div><div class="ace-line ace-line old-record-id-doxusWI11eOkaU56MeieKkA0E0b">If you are unable to confirm which proof of funding source is required, please contact online customer service for confirmation before providing the corresponding proof of funding source documentation.</div><div class="ace-line ace-line old-record-id-doxusW7FysLGtiXn9Haw7JWcYlb"><br /></div><h2 class="heading-2 ace-line old-record-id-doxuszLxLvOrmcSGUuxJglXfONd">2. Based on the specific funding source, please refer to the following instructions and examples to provide the necessary documentation:</h2><div class="ace-line ace-line old-record-id-doxushcxptkAAy9wMIm4sblHSie"><br /></div><h3 class="heading-3 ace-line old-record-id-doxuscXKvOSCIRNfVJKAbtKPhpa">1. Funds sourced from other trading platforms</h3><div class="ace-line ace-line old-record-id-doxusX0hJDPH6DyrmiFPoGF0twb"><br /></div><h4 class="heading-4 ace-line old-record-id-doxusMokDAlo2d6apxBfQEKUatc">1.1 Transferring funds to other trading platforms through crypto transfers</h4><div class="ace-line ace-line old-record-id-doxuslxQT73FLs0aGWfHjBrELAg"><br /></div><div class="ace-line ace-line old-record-id-doxusdEzjyEeDWvIrzwczG8Q4Nd">Please provide the following information: </div><div class="ace-line ace-line old-record-id-doxuspizVdNPalDavmcZ8Jan3re">a. The name and website of the trading platform </div><div class="ace-line ace-line old-record-id-doxusj89Jx4rcQUXBj5CGgYwJxe">b. Your deposit records on that trading platform (make sure the receiving address is displayed), with the deposit amount greater than or equal to the fund transferred to MEXC</div><div class="ace-line ace-line old-record-id-doxusmrfqO7vPtWWjxmqIKXp5Kf">c. If the crypto withdrawn to MEXC is different from the crypto traded in the fiat transaction, provide transaction records for the crypto exchange </div><div class="ace-line ace-line old-record-id-doxus96M52sxcIDR4endO9qMOMf">d. Your withdrawal records from that exchange (make sure the receiving address is displayed)</div><div class="ace-line ace-line old-record-id-doxusX2uEVEcABLeVqRx3D05nKc"><br /></div><h4 class="heading-4 ace-line old-record-id-doxus31874JljXFIaiqlWgBP4gb">1.2 Funds exchanged through fiat trading on other platforms</h4><div class="ace-line ace-line old-record-id-doxusXUDpvAq3TZbawGxPDwex46"><br /></div><div class="ace-line ace-line old-record-id-doxuskj9gtYG6qVsBKdHxHziV3g">Please provide the following information: </div><div class="ace-line ace-line old-record-id-doxusIDYxi4m0kaXdzxMfLo9Q9d">a. The name and website of the trading platform </div><div class="ace-line ace-line old-record-id-doxusjFpZwlP7oJXA7nNeZoz2RD">b. Screenshot of your fiat trading records on that trading platform, with the deposit amount greater than or equal to the fund transferred to MEXC </div><div class="ace-line ace-line old-record-id-doxusEjjzrn4g6JxyHfQCSXYBdh">c. If the crypto withdrawn to MEXC is different from the crypto traded in the fiat transaction, provide transaction records for the crypto exchange </div><div class="ace-line ace-line old-record-id-doxusoZf2rG0W5CGnD6DtFDWief">d. Your withdrawal records from that exchange (make sure the receiving address is displayed)</div><div class="ace-line ace-line old-record-id-doxusxiHfBYALrZ5bnBh17WwdRb"><br /></div><h3 class="heading-3 ace-line old-record-id-doxusMB4Ea96MM42xhwtKbA5Mrb">2. Funds sourced from a wallet</h3><div class="ace-line ace-line old-record-id-doxusGhumt7GIBdoo2Ewx5qnmsh"><br /></div><div class="ace-line ace-line old-record-id-doxusIqOwp3SOHEFh6WUoQQl0Ch">Please provide the following information: </div><div class="ace-line ace-line old-record-id-doxus0he3jTXJAuA3IDrtMmQg9d">a. Wallet name or website (optional if there is no website) </div><div class="ace-line ace-line old-record-id-doxus8BdrhoyL3XMzbCXbe18T4e">b. Screenshot of deposit and withdrawal records from the wallet (make sure the sending and receiving addresses are displayed) </div><div class="ace-line ace-line old-record-id-doxusSaFzKgBs75XaGotAFrZD4e">c. Proof of the upper-level deposit source for the fund in the wallet, including the name and website of the source channel, as well as the withdrawal records from the source (make sure the receiving address is displayed)</div><div class="ace-line ace-line old-record-id-doxusba8mzSP5nJb1hLygx8CQKh"><br /></div><h3 class="heading-3 ace-line old-record-id-doxuswpSQaAufYTAmBO8c3PJZpc">3. Funds sourced from other investment platforms</h3><div class="ace-line ace-line old-record-id-doxusgEoOSNh4cSgg2AhZdQy2zh"><br /></div><div class="ace-line ace-line old-record-id-doxuslsGNJRCwwOImg8bAz7kqof">Please provide the following information: </div><div class="ace-line ace-line old-record-id-TNMZd2kd7oIYQHxwUc7uqXrqspb">a. The name and website of the investment platform </div><div class="ace-line ace-line old-record-id-J7yhdnzABoKVTZxEBxxusOinsxb">b. Detailed withdrawal records from the investment platform (make sure the sending and receiving addresses are displayed)</div><div class="ace-line ace-line old-record-id-JD2QdJkGGoHUxUxWllFuMflxsye">c. Your transaction records on the investment platform</div><div class="ace-line ace-line old-record-id-TxMYdmJyLoIg0ixQQibuLGlUsVh">d. Your deposit records on the investment platform</div><div class="ace-line ace-line old-record-id-doxusWSECCpkpVYt1o5LKxMJP8f"><br /></div><h3 class="heading-3 ace-line old-record-id-doxusGkNnzXAOhwHRwvNwrBJ4Dd">4. Funds from private transactions with others, and the counterparty withdraws to your MEXC account</h3><div class="ace-line ace-line old-record-id-doxusu8qkQ8eAgcKy0zccXqWCib"><br /></div><div class="ace-line ace-line old-record-id-doxushLgd5jwcTDT3kbzdEpCNAg">Please provide the following screenshots: </div><div class="ace-line ace-line old-record-id-IwYqdNlouoToAmxvTtmui20Ws7c">a. Screenshot of the chat records with the counterparty </div><div class="ace-line ace-line old-record-id-M5tNdEGkLotNBlxPwdEueK66sZc">b. Bank transfer proof of transferring fiat to the counterparty, including time, transfer amount, and the recipient&#39;s name </div><div class="ace-line ace-line old-record-id-AXBrdHYNDoDRI1xZesfuGkxDsYc">c. Screenshot of the counterparty&#39;s withdrawal records</div><div class="ace-line ace-line old-record-id-doxusvlHIhqFYSo3O6j5lR88a7d"><br /></div><div class="ace-line ace-line old-record-id-doxuse8ej632jmvZeR0z7ojkZxg"><strong>Screenshot Examples:</strong></div><div class="ace-line ace-line old-record-id-doxusm2RIdoHUAd7araCmTZQskX"><br /></div><div class="ace-line ace-line old-record-id-doxusxRViwTZNxDeG6Ioqy7qqPe">Screenshots of deposit and withdrawal records (make sure the sending and receiving addresses are displayed)</div><div class="ace-line ace-line old-record-id-doxusoEwRqEpHT9WMqkN2iZV9Mb"><br /></div><div><table class="ace-table" style="border:none;border-collapse:collapse;table-layout:fixed;width:500px"><colgroup><col width="585" /><col width="544" /></colgroup><thead><tr style="height:39px"><th colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus0qTYPbaCUazV1x7VV7YjXc">Screenshot of Deposit Records</div></th><th colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="ace-line ace-line old-record-id-doxus7FsEobrKurs2kjgwkQV1Th">Screenshot of Withdrawal Records</div></th></tr></thead><tbody><tr style="height:39px"><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusGqmphwbymT7ZHeDB3ub25c"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F2023102310122475545DzT15ILkAq6w.png" width="303" /></div><div class="ace-line ace-line old-record-id-doxusRvKufEXicpfwdhq45iwKdk"><br /></div></td><td colspan="1" rowspan="1" style="border:1px solid rgb( 222 , 224 , 227 );font-size:10pt;text-align:center"><div style="text-align:center" class="image-uploaded gallery old-record-id-doxusEQzXeavF4lSHDddGYWNVeh"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231023101224628PbEwP912RWu2dV.png" width="264" /></div><div class="ace-line ace-line old-record-id-doxusUQScTuc4TIPVS8xcy3wljf"><br /></div></td></tr></tbody></table></div><div class="ace-line ace-line old-record-id-doxusjxtvkvqAsq9vG2vW7h2Jwg"><br /></div></div><p><br /></p><p><br /></p><p><br /></p><p>MEXC</p><p>24 October 2023</p>

Privacy Policy

<div><div><strong style="font-weight:bolder">Last Updated: 01 July, 2023</strong></div><div> </div><div><strong style="font-weight:bolder">INTRODUCTION</strong></div><div>Thank you for visiting MEXC Trading Platform (“MEXC”). By visiting, accessing, or using MEXC and associated application program interface or mobile applications (“Site”), you consent to the policies and practices of our privacy policy (the “Privacy Policy”), PLEASE READ THIS PRIVACY POLICY CAREFULLY. This Privacy Policy explains how MEXC uses your Personal Data (defined below) as we provide you with access and utility through our digital asset trading platform via software, API (application program interface), technologies, products and/or functionalities (“Service”). In the course of providing you our Service, to abide by the laws in the jurisdictions that we operate, and to improve our services, we need to collect and maintain personal information about you. As a rule, we never disclose any personal information about our customers to any non-affiliated third parties, except as described below. We may update this Privacy Policy at any time and from time to time by posting the amended version on this site.</div><div> </div><div><strong style="font-weight:bolder">DATA WE COLLECT</strong></div><div>MEXC collects, processes, and stores Personal Data collected from you via your use of the Service or where you have given your consent. This Personal Data may include:</div><div> </div><div>-Virtual Identity: MEXC Account/ Password, MEXC Nickname.</div><div>-Financial Information: Bank account information, payment card primary account number (PAN), account assets, transaction history, trading data, and/or tax identification.</div><div>-Transaction Information: Information about the transactions you make on the Platform, such as the name of the recipient, your name, the amount, and/or timestamp.</div><div>-Message Content: Feedback, Email, SMS, App Rating, Comments.</div><div>-Application Activity: Browsers and tap records, search history, installed apps, running apps, crash logs、user-generated content, favorites, mouse movement, scroll position, key events, and touch events.</div><div>-Device Information: Carrier, brand, software version, model name, manufacturer, system language, OS Version、Locale、Fingerprint、Build ID、Baseband Version、SIM Country、SIM Serial Number、Battery Status、network, OAID, IMEI, GUID, MAC address, Android ID, SSID, Advertising ID and gyroscope/accelerometer data.</div><div>-Correspondence: Survey responses, information provided to our support team or user research team.</div><div>-Audio, electronic, visual and similar information, such as call and video recordings.</div><div> </div><div>We may collect information you provide during the MEXC onboarding process, which may be a completed, incomplete, or abandoned process. Offering services to residents in certain jurisdictions, we collect, store, and process your personal information in accordance with the provisions of your local data protection laws such as <strong style="font-weight:bolder">General Data Protection Regulation (GDPR)</strong> and Data Protection Act.</div><div> </div><div>In addition, in order to stay in compliance to applicable Anti-Money Laundering laws and regulations, we may collect the following Personal Information:</div><div> </div><div><u>Individual customers:</u></div><div>-Email address</div><div>-Mobile phone number</div><div>-Full legal name (including former name, and names in local language)</div><div>-Nationality</div><div>-Passport number, or any government issued ID number</div><div>-Date of birth (“DOB”)</div><div>-Proof of identity (e.g. passport, driver’s license, or government-issued ID)</div><div>-Residential address</div><div>-Proof of residency</div><div>-Additional Personal Data or documentation at the discretion of our Compliance Team</div><div> </div><div><u>Corporate customers:</u></div><div>-Corporate legal name (including the legal name in local language)</div><div>-Incorporation/registration Information</div><div>-Full legal name of all beneficial owners, directors, and legal representatives</div><div>-Address (principal place of business and/or other physical locations)</div><div>-Proof of legal existence</div><div>-Description of the business</div><div>-Percentage of ownership for Individual/corporate owners</div><div>-Contact information of owners, principals, and executive management (as applicable)</div><div>-Proof of identity (e.g., passport, driver’s license, or government-issued ID) for significant individual beneficial owner of the institutional customer entity</div><div>-Personal Data for each entity’s significant beneficial owner of the institutional customer entity (see the “Individual Customer” section above for details on what Personal Data we collect for individuals)</div><div>-Source of wealth</div><div>-Amount of bitcoin or other digital assets projected to be injected</div><div> </div><div><strong style="font-weight:bolder">ACCESS, CORRECTION, DELETION AND OTHER RIGHTS RELATING TO YOUR PERSONAL DATA</strong></div><div>Subject to applicable law, as outlined below, you have a number of rights in relation to your privacy and the protection of your Personal Data. You have the right to request access to, correct, and delete your Personal Data, and to ask for data portability. You may also object to our processing of your Personal Data or ask that we restrict the processing of your Personal Data in certain instances. In addition, when you consent to our processing of your Personal Data for a specified purpose, you may withdraw your consent at any time. If you want to exercise any of your rights outlined below, please contact our Data Protection Officer by email via: <a href="dataprotect&#64;mexc.com">dataprotect&#64;mexc.com</a>. These rights may be limited in some situations - for example, where we are required by applicable laws or AML compliance practices to process your Personal Data.</div><div> </div><div>-<strong style="font-weight:bolder">Right to access:</strong> you have the right to obtain confirmation that your Personal Data are processed and to obtain a copy of it as well as certain information related to its processing;</div><div>-<strong style="font-weight:bolder">Right to rectify:</strong> you can request the rectification of your Personal Data which are inaccurate, and also add to it. You can also change your Personal Data in your Account at any time.</div><div>-<strong style="font-weight:bolder">Right to delete:</strong> you can, in some cases, have your Personal Data deleted;</div><div>-<strong style="font-weight:bolder">Right to object:</strong> you can object, for reasons relating to your particular situation, to the processing of your Personal Data. For instance, you have the right to object where we rely on legitimate interest or where we process your Personal Data for direct marketing purposes;</div><div>-<strong style="font-weight:bolder">Right to restrict processing:</strong> You have the right, in certain cases, to temporarily restrict the processing of your Personal Data by us, provided there are valid grounds for doing so. We may continue to process your Personal Data if it is necessary for the defense of legal claims, or for any other reasons permitted by applicable law;</div><div>-<strong style="font-weight:bolder">Right to portability:</strong> in some cases, you can ask to receive your Personal Data which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your Personal Data on your behalf directly to another data controller;</div><div>-<strong style="font-weight:bolder">Right to withdraw your consent:</strong> for processing requiring your consent, you have the right to withdraw your consent at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter.</div><div> </div><div>Exercising of your rights above may impact the form and substance of the Services we provide to you, and in some circumstances, such exercise may mean that we will not be able to continue providing the Services to you, and we may need to terminate the contract you have with us.</div><div> </div><div>We may charge you a reasonable fee for the handling and processing of your requests to access your personal data. If we choose to charge a fee, we will provide you with a written estimate of the fee that we will be charging. Please note that we are not required to respond to or deal with your request for access unless you have agreed to pay the fee.</div><div> </div><div><strong style="font-weight:bolder">COLLECTION OF PERSONAL DATA</strong></div><div> </div><div>You will directly provide us with most of the personal information we are collecting. In the following situations, we will collect and process your information:</div><div> </div><div>(a) When you sign up online, log in or access MEXC, or use any MEXC service;</div><div>(b) When you voluntarily complete any user survey or provide feedback to us, through email or any other channel;</div><div>(c) Cookies through your browser or software when you use or browse our web pages or clients.</div><div>(d) Other situations of self-collecting information mentioned in this agreement.</div><div> </div><div>We may also obtain information from public channels or third-party channels, such as our advertising and market research partners, including updating or supplementing other collected information about you.</div><div> </div><div><strong style="font-weight:bolder">USE OF PERSONAL DATA</strong></div><div> </div><div>We can use your Personal Data in the following ways:</div><div> </div><div><strong style="font-weight:bolder">(a) Compliance with laws and regulations</strong></div><div>Most of our services are subject to laws and regulations, requiring us to collect, use and store your Personal Data in specific ways. For example, MEXC must identify and verify customers that are using our services comply with cross-jurisdictional anti-money laundering laws. This includes collecting and storing photos of your ID. We will have to close your account if you do not provide the personal information as required by law,.</div><div> </div><div><strong style="font-weight:bolder">(b) Enforce the terms of this agreement</strong></div><div>We actively monitor, investigate, prevent and mitigate any potential prohibited or illegal activities, enforce our agreements with third parties, and prevent and inspect violations of this Agreement. In addition, we may need to charge you for your use of our services. We collect information about your account usage and closely monitor your interactions with our services. We may use any personal information we collected about you for these purposes.</div><div> </div><div><strong style="font-weight:bolder">(c) Detection and prevention of fraud and/or loss of funds</strong></div><div>We process your personal information to help detect, prevent and reduce fraud and abuse of our services, and to protect your account security.</div><div> </div><div><strong style="font-weight:bolder">(d) Provide services</strong></div><div>We will require access to your personal information in order to provide you with services. For example, when you wish to use the OTC service on our platform, we will require specific information such as your identity, contact information, and payment information, or we cannot provide you with services without such information. Third parties such as identity verification service providers may also collect your personal information when providing identity verification and/or fraud prevention services.</div><div> </div><div><strong style="font-weight:bolder">(e) Provide service communication</strong></div><div>We will send you management or account-related information to let you know about the latest information about our services, to notify you of related security issues or updates, or to provide other trade-related information. Without these communications, you may not be aware of the important developments related to your account, which may affect your use of our services. You cannot choose to refuse to receive critical service communications, such as emails or text messages sent for legal or security purposes.</div><div> </div><div><strong style="font-weight:bolder">(f) Provide customer service</strong></div><div>We will access to your personal information when you contact us to resolve any issues. We will not be able to respond to your request and ensure that you use the service uninterrupted if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(g) Ensure network and information security</strong></div><div>We will process your personal information to improve security, monitor and verify your identity and access to our services, combat spam or other malicious software or security risks, and comply with applicable security laws and regulations. It is especially important that we obtain timely and accurate information about how you use our services. We may not be able to ensure the security of our services if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(h) For research and development</strong></div><div>We will access your personal information to better understand how you use and interact with our services. In addition, we will also use this information to customize and improve the content and layout of our services, as well as to develop further services. We may not be able to ensure that you will be able to continue to enjoy our services if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(i) Enhance your experience</strong></div><div>We will access your personal information to provide you with a personalized experience and to fulfill your needs. For example, you can allow us to access certain personal information stored by third parties. We may not be able to ensure that you can continue to enjoy some or all of our services if you do not process your personal information.</div><div> </div><div><strong style="font-weight:bolder">(j) To facilitate company acquisitions, mergers or trades</strong></div><div>We may access any information about your account and your use of our services in the event of a corporate acquisition, merger or other corporate transaction. If you do not wish for your personal information to be processed for these purposes, you may choose to close your account.</div><div> </div><div><strong style="font-weight:bolder">(k) Engage in marketing activities</strong></div><div>We may send you marketing communications (such as emails or text messages) to inform you about our events or the activities of our partners, to provide targeted marketing, and to offer you promotional offers. Our marketing strategy will be based on your advertising and marketing preferences and as permitted by applicable law. If you do not wish for us to send you marketing information, please submit a request to our Personal Data Protection Officer at <a href="dataprotect&#64;mexc.com">dataprotect&#64;mexc.com</a>.</div><div> </div><div><strong style="font-weight:bolder">(l) For any other purpose</strong></div><div>We may disclose your personal information for any purpose that you have consented to.</div><div> </div><div>Notwithstanding the foregoing, we may also share your Personal Data to the below persons or entities under circumstances specified below:</div><div> </div><div><strong style="font-weight:bolder">(a) Affiliates:</strong> Personal information that we process and collect may be transferred between MEXC companies as a normal part of conducting business and offering our Services to you.</div><div> </div><div><strong style="font-weight:bolder">(b) Third party service providers:</strong> We employ other companies and individuals to perform functions on our behalf. Examples include analysing data, providing marketing assistance, processing payments, transmitting content, and assessing and managing credit risk. These third-party service providers only have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protection laws.</div><div> </div><div><strong style="font-weight:bolder">(c) Legal Authorities:</strong> We may be required by law or by Court to disclose certain information about you or any engagement we may have with you to relevant regulatory, law enforcement and/or other competent authorities. We will disclose information about you to legal authorities to the extent we are obliged to do so according to the law. We may also need to share your information in order to enforce or apply our legal rights or to prevent fraud.</div><div> </div><div><strong style="font-weight:bolder">(d) Business transfers:</strong> As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that MEXC or substantially all of its assets are acquired by a third party, user information will be one of the transferred assets.</div><div> </div><div><strong style="font-weight:bolder">(e) Protection of MEXC and others:</strong> We release accounts and other personal information when we believe release is appropriate to comply with the law or with our regulatory obligations; enforce or apply our User Agreement and other agreements; or protect the rights, property or safety of MEXC, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.</div><div> </div><div>MEXC will not provide, sell, lease, share or trade your personal information to any unrelated third party, unless we have obtained your prior consent, unless the third party and MEXC (including our affiliates) individually or jointly has provided the service to you, and after the end of the service, the access to such information, including all information that was once previously accessible, will be denied. MEXC also does not allow any third parties to collect, edit, sell or distribute your personal information by any means. If any MEXC user engages in the above activities, upon discovery, MEXC has the right to terminate the service agreement with the user immediately.</div><div> </div><div>If you are not a natural person with full capacity for civil rights and civil conduct, you are not authorized to use the service. Henceforth, MEXC hopes that you do not provide any of your personal information.</div><div> </div><div><strong style="font-weight:bolder">INFORMATION STORAGE</strong></div><div> </div><div>The information and materials we collect about you will be kept on the servers of MEXC and/or its affiliated companies, and may be transferred to countries, regions or places outside of the country where the information and materials were collected by MEXC, and may be visited, stored and displayed outside the country where it originated from. By submitting your personal data, you agree to this transfer, storing and/or processing. More information about the transfer out of the EU, of personal data and/or information relating to users who are located in the EU, can be found in the section titled &#34;Additional Provisions for EU Users Only&#34;.</div><div> </div><div><strong style="font-weight:bolder">CROSS-BORDER TRANSFER OF INFORMATION</strong></div><div> </div><div>To facilitate our global operations, MEXC may transfer your personal information outside of the European Economic Area (“EEA”). Transfers outside of the EEA are sometimes referred to as “third country transfers”.</div><div> </div><div>We may transfer your personal information to our Affiliates, third-party partners, and service providers based throughout the world. In cases where we intend to transfer personal information to third countries or international organisations outside of the EEA, MEXC puts in place suitable technical, organizational and contractual safeguards (including Standard Contractual Clauses), to ensure that such transfer is carried out in compliance with applicable data protection rules.</div><div> </div><div>We also rely on decisions from the European Commission where they recognise that certain countries and territories outside of the European Economic Area ensure an adequate level of protection for personal information. These decisions are referred to as “adequacy decisions”.</div><div> </div><div><strong style="font-weight:bolder">COOKIES</strong></div><div> </div><div><strong style="font-weight:bolder">Installation of Cookies</strong>. When you visit the Platform, the Platform will use Google Stats via Cookies to record the Platform’s performance and check the effectiveness of online advertising. Cookies are a small amount of data that is sent to your browser and stored in your computer hard drive. Only when you use your computer to access the Platform can the Cookies be sent to your computer hard drive.</div><div> </div><div><strong style="font-weight:bolder">Function of Cookies.</strong> Cookies are frequently used to record the habits and preferences of visitors when they browse various items on the Platform. Cookies collect anonymous collective statistics which do not contain Personal Data. Cookies cannot be used to obtain data from your hard drive, your email address or Personal Data; they can enable the Platform or a service provider’s system to recognize your web browser as well as capture and remember information.</div><div> </div><div><strong style="font-weight:bolder">Disabling Cookies</strong>. Most browsers are preset to accept Cookies and you can choose to set their web browsers to reject Cookies or to notify you upon the installation of Cookies. You should be aware that they may be unable to start or use certain features of the Platform if they opt to disable Cookies. However, if you choose to reject the cookies, you may not be able to log in or use our platform services or functions that rely on such cookies. This paragraph shall apply to any relevant information obtained through cookies set forth by MEXC .</div><div> </div><div><strong style="font-weight:bolder">INFORMATION SECURITY</strong></div><div> </div><div>Your account is secure and protected, please preserve your account and password information properly. We will ensure that your information is not lost, abused and altered by storing backups of other servers and encrypting the user passwords. In spite of the aforementioned security measures, please note that there are no &#34;perfect security measures&#34; on the information network. When using our platform services for online trades, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or other potential counterparties. Please protect your personal information and provide it to others only if necessary. If you find that your personal information have been leaked, especially your account and password, please contact our customer service immediately so that we can take appropriate measures.</div><div> </div><div>We will retain personal data in accordance with the Personal Data Protection Act and/or other applicable laws. That is, we will destroy or anonymize your personal data when we have reasonably determined that (i) the purpose for which that the personal data was collected is no longer being served by the retention of such personal data; (ii) retention is no longer necessary for any legal or business purposes; and (iii) no other legitimate interests warrant further retention of such personal data. If you cease to use our Services, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Personal Data Protection Act and/or other applicable laws.</div><div> </div><div><strong style="font-weight:bolder">ACCOUNT DELETION</strong></div><div> </div><div>You may delete your MEXC account at any time, the consequences of account deletion include but not limited to the following:</div><div> </div><div>(a) You will lose all digital assets and data contained in this account.</div><div>(b) You will not be able to recover the personal information, transaction records, business data, and historical information under the account.</div><div>(c) You will not be able to use this account to log in to MEXC’s services.</div><div> </div><div><strong style="font-weight:bolder">IMPORTANT</strong>: The account cannot be recovered once it is deleted. To protect your rights, we will remind you of the risks again after you select the button to Delete Account.</div><div> </div><div>The deletion of your account does not mean that all your account operations and responsibilities before account deletion are exempted or mitigated. All records and information associated with your account will be deleted. However, we may retain certain information of your account as required by applicable law and regulations.</div><div> </div><div><strong style="font-weight:bolder">EU-ONLY PROVISIONS</strong></div><div> </div><div>The provisions in this Section only apply if you are a user who is located in the European Union (&#34;EU&#34;). These provisions take precedence over any inconsistent provisions in the remainder of this Privacy Policy.</div><div> </div><div>Your Personal Data may be transferred outside of the EU. In such cases, we take all reasonable precautions to apply the appropriate or suitable safeguards set forth by the GDPR, for example, we implemented measures such as appropriate contractual clauses to ensure that the recipients of such transfers will protect and treat your personal data in accordance with all applicable personal data protection laws.</div><div> </div><div>You are entitled to exercise the following rights in accordance with the GDPR:</div><div> </div><div>a) The right to access the personal information concerning themselves, to correct or rectify inaccurate information and, when applicable, to object to data processing; b) the right of erasure of those data that either have been collected solely based on your consent, or they are no longer needed to perform the purpose(s) for which they were collected for;</div><div>b) The right of erasure of those data that either have been collected solely based on your consent, or they are no longer needed to perform the purpose(s) for which they were collected;</div><div>c) The right to restrict processing when such data are no longer needed to perform the purpose(s) for which they were collected;</div><div>d) The right to have personal information provided in a structured, commonly used and machine-readable format;</div><div>e) The right to withdraw consent at any time and without any detriment, as long as the personal data processing is based exclusively on your consent.</div><div> </div><div><strong style="font-weight:bolder">CONTACT</strong></div><div> </div><div>Our data protection officer can be contacted via email at <a href="dataprotect&#64;mexc.com">dataprotect&#64;mexc.com</a> and will work to address any questions or issues that you have with respect to the collection and processing of your personal information</div><div> </div><div><strong style="font-weight:bolder">NOTICES AND REVISIONS</strong></div><div> </div><div>If you have any concerns about privacy at MEXC, please do not hesitate to contact, we aim to respond to your enquiries as soon as reasonably practicable.</div><div> </div><div>Our business changes regularly, and our Privacy Notice may change too. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.</div><div> </div><div>Our Privacy Notice is unrelated to Privacy Notice or Policy of any third parties, such as Trading View or other parties not privy to this Privacy Notice.</div></div><p> </p><p> </p><p> </p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">MEXC</p><p style="background-color:rgb( 255 , 255 , 255 );color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;margin-top:0px;margin-bottom:1em;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Sept 7th, 2023</p>

Flash Close

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><span class="text-only" style="white-space:pre">Flash Close refers to closing all positions at once based on the market price. Through Flash Close, you can quickly close a specified position completely. </span><span class="text-only" style="white-space:pre"> </span><span class="text-only" style="white-space:pre"> Note: Market orders may not be completely filled during extreme market conditions.</span></div>

<p>Dear MEXCers,</p><p>We have recently discovered that some malicious individuals are using MEXC&#39;s name to create Telegram groups, claiming to be official Chinese groups for &#34;arbitrage&#34; activities. They are using this pretext to deceive users into transferring their personal ETH to a specific wallet, and then further transferring it to the scammers&#39; malicious address. Subsequently, they promise to send users fake &#34;MX&#34; tokens (not officially issued by MEXC) in proportion, resulting in the fraudulent acquisition of users&#39; assets.</p><p>We will like to emphasize that MEXC will never ask users for their account passwords, SMS verification codes, Google Authenticator codes, or any sensitive information in any form. Furthermore, we have never initiated any &#34;arbitrage&#34; activities. Please refer to our official announcements for information related to our activities. MEXC reminds you to be vigilant in recognizing scams and to guard against other forms of scams.</p><p>If you need assistance or have any inquiries, please click the Online Customer Service button located at the bottom right of the homepage. You can enter your questions there or send an email to our official customer service at: <a href="mailto:service&#64;mexc.com">service&#64;mexc.com</a>.</p><p> </p><p> </p><p>MEXC</p><p>August 4, 2023</p>

<div><p>Dear MEXCers,</p><p>Recently, we have discovered some phishing websites and fake MEXC apps. Please stay vigilant and avoid clicking on suspicious links from unofficial channels. Also, please refrain from downloading any unofficial MEXC apps. To ensure the safety of your assets, it is essential to set up Google Authenticator and use it when prompted on the official MEXC website.</p><p>Additionally, we have received reports of malicious individuals impersonating MEXC staff and creating online communities on platforms like WeChat, Telegram, etc., to solicit MEXC accounts, passwords, security verification codes, and other information from our users. We will like to emphasize that MEXC staff will never ask users for account passwords, SMS verification codes, Google Authenticator codes, or any sensitive information in any form. If you encounter any suspicious requests, please report them to the official MEXC channel.</p><p>For any assistance or inquiries, please log in to the official MEXC website and click on the Online Customer Service button at the bottom right of the homepage. You can enter your questions there or send an email to the official customer service mailbox: <a href="mailto:service&#64;mexc.com"><strong style="font-weight:bolder">service&#64;mexc.com</strong></a><strong style="font-weight:bolder">.</strong></p><p><br /></p></div><p> </p><p> </p><p>MEXC</p><p>August 4, 2023</p>

<div style="font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;color:rgb( 0 , 0 , 0 )"><p></p><div>1. Different crypto is used as the valuation unit, collateral asset, and calculation of PNL:</div><div class="ace-line ace-line old-record-id-VUDWda7Xpop8rBxayXRuWjFAsWe">USDT-M perpetual futures are priced and valued in USDT. For USDT-M perpetual futures, USDT is used as collateral, and PNL is calculated in USDT. Users can participate in trading various types of futures by holding USDT.</div><div class="ace-line ace-line old-record-id-Y2phduYQzoyy9ZxGpEJuVZlkswg">Coin-M perpetual futures are priced and valued in US dollars (USD). For Coin-M perpetual futures, the underlying crypto is used as collateral, and PNL is calculated using the underlying crypto. Users can participate in trading specific types of futures by holding the corresponding underlying crypto.</div><div class="ace-line ace-line old-record-id-PFAjdFZ0no6R29xiaqjuqrtFsXf"><br /></div><div class="ace-line ace-line old-record-id-YYpXdLtUKot2hmx1Xs8ugDFnsbf"><br /></div><p></p><p>2. Different contract values:</p><div class="ace-line ace-line old-record-id-B7RfdqYaLox5Dfxa7PnuIabgstb">The value of each contract in USDT-M perpetual futures is based on the corresponding underlying crypto. For example, the face value of BTCUSDT is 0.0001 BTC.</div><div class="ace-line ace-line old-record-id-FkgRdtX45oHnKyxYw7duCg3Oslb">The price of each contract in Coin-M perpetual futures is based on a fixed amount in US dollars. For example, the face value of BTCUSD is 100 USD.</div><div class="ace-line ace-line old-record-id-T8fsdlTFeonKErx7botuqca7szf"><br /></div><div class="ace-line ace-line old-record-id-XaqGdBYdwoV7lsxwID7ufNQusGc"><br /></div><p></p><div>3. Different risks associated with the devaluation of collateral asset:</div><div class="ace-line ace-line old-record-id-XPaedv4dkoFoJZxZSLsupdOzsNs">In USDT-M perpetual futures, the collateral asset required is USDT. When the price of the underlying crypto falls, it does not affect the value of the USDT collateral asset.</div><div class="ace-line ace-line old-record-id-TpqkdPDi2o9OzfxVvuAuYGjPsOh">In Coin-M perpetual futures, the collateral asset required corresponds to the underlying crypto. When the price of the underlying crypto falls, the collateral assets required for the users&#39; positions increase, and more of the underlying crypto is needed as collateral.</div></div><p><span class="lark-record-clipboard" style="font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;color:rgb( 0 , 0 , 0 )"></span></p>

<div><h3><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">If you encounter an error while entering the Google Authenticator code, please follow these troubleshooting steps:</strong></h3><ul style="list-style-type:disc"><li><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Ensure that your device&#39;s time is synchronized with the standard time of your timezone.</span></span></div></li><li><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Verification errors may occur if Google Authenticator has not been successfully linked to your account.</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">If multiple accounts are linked to your Google Authenticator, confirm that you are entering the verification code associated with your MEXC account email.</span></span></div></li><li style="text-align:left"><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Each verification code is valid for 30 seconds. Please enter and submit it within this timeframe.</span></span></div></li><li><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Verify that you have installed the correct version of Google Authenticator for your operating system; Authenticator for iOS and Google Authenticator for Android.</span></span></div></li></ul><div style="text-align:left"><br /></div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">1. How to Set Standard Time</strong></span><br /><br /></h2><h3><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">1.1 iOS</strong></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Ensure your device is connected to the internet.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Go to <strong style="font-weight:bolder">Settings → General → Date &amp; Time</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) Check if the timezone is correct and enable <strong style="font-weight:bolder">Set Automatically</strong>.</span></span></div><div><br /></div><h3><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">1.2 Android&#xff1a;</strong></h3><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Open <strong style="font-weight:bolder">Google Authenticator</strong> and tap the menu button in the top right corner.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Select <strong style="font-weight:bolder">Settings</strong> to enter the settings page.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) Tap <strong style="font-weight:bolder">Time correction for codes</strong>.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">4) Select <strong style="font-weight:bolder">Sync Now</strong>, wait a moment, and the issue should be resolved.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603958ntuSWHbx481zxd.png" width="750" height="165" /></div><div><br /></div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">2. Verification Code Errors Due to Incomplete Google Authenticator Linking</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Some users may experience verification code errors if the Google Authenticator linking process is not fully completed. This typically occurs when users scan the QR code or manually enter the key but fail to complete the required <strong style="font-weight:bolder">Security Verification</strong> step. As a result, the authenticator is not successfully linked to the account, leading to incorrect verification codes.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603414A3DpoAQxXWfEpc.png" width="750" height="656" /></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">You can check the status of your Google Authenticator linking on the <strong style="font-weight:bolder">Security Center</strong> page.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">If the page displays a gray<strong style="font-weight:bolder"> Off</strong> status, it means Google Authenticator has not been successfully linked. You will need to click the <strong style="font-weight:bolder">Off</strong> button on the right and follow the steps to relink Google Authenticator. For detailed instructions, refer to </span></span><a href="https://www.mexc.com/learn/article/17827791509545"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Linking Google Authenticator</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">.</span></span></div><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">If the page displays a green<strong style="font-weight:bolder"> On</strong> status, it indicates that Google Authenticator has been successfully linked</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603191t0cwsqRteOoFFf.png" width="750" height="340" /></div><div><br /></div><h2><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"><strong style="font-weight:bolder">3. Enter the Correct Verification Code Within the Specified Time</strong></span></h2><div><br /></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Many users link multiple accounts to Google Authenticator for security verification. To ensure successful authentication, please follow these best practices:</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) Enter and confirm the verification code before the countdown on the circular timer expires. Each code is valid for 30 seconds and must be used within this timeframe.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) Ensure you are entering the correct verification code for your MEXC account. To minimize errors, consider labeling or adding notes to distinguish different account codes, preventing verification failures due to incorrect entries.</span></span></div><div><br /></div><div style="text-align:center"><img style="max-width:100%;height:auto;font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px" src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250307175603852a48uNvlnlwBbOD.png" width="300" height="620" /></div><div><br /></div><div><strong style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif;font-size:16px;font-weight:bolder">Note:</strong></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">1) For instructions on linking Google Authenticator, please refer to </span></span><a href="https://www.mexc.com/learn/article/17827791509545"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">Linking Google Authenticator</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">2) If none of the five scenarios above apply and the Google Authenticator code remains invalid, you can relink Google Authenticator using the saved backup key.</span></span></div><div><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">3) If you have lost access to your original Google Authenticator, please </span></span><a href="https://www.mexc.com/learn/article/17827791511107"><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif">apply to unlink</span></span></a><span style="font-size:16px"><span style="font-family:&#39;arial&#39; , &#39;helvetica&#39; , sans-serif"> before reconfiguring it</span></span></div></div><p> </p>

<div><h2 class="heading-2 ace-line old-record-id-D2WWddx8ZoZ8uYxTflZuK8DWsjd">1. Linking Google Authentication</h2><div class="ace-line ace-line old-record-id-RSubdl4sToxtmMxol2ruqn0CsSg">Linking Google Authenticator: Google Authenticator is a dynamic password tool launched by Google. To use it, you need to scan the barcode provided by MEXC or enter the key using your phone. Once added, the authenticator will generate a valid 6-digit verification code every 30 seconds. Upon successful linking, you will need to enter the 6-digit verification code displayed on Google Authenticator every time you log in to MEXC. </div><p><br /></p><div class="ace-line ace-line old-record-id-RSubdl4sToxtmMxol2ruqn0CsSg">Google Authenticator Linking Tutorial: <a href="https://www.mexc.com/en-US/announcements/article/17827791508980" rel="nofollow">How To Set Up Google Authenticator</a> </div><p><br /></p><div class="ace-line ace-line old-record-id-NenCdhmF2o90xyx1FhRuSy0Ms5f"> </div><div class="ace-line ace-line old-record-id-CsccdgcZloTEaUxe46Yut2dRshg"><strong>If you encounter an error while entering the Google Authenticator code, we recommend you to refer to the following methods:</strong></div><p><br /></p><ol class="list-number1"><li class="ace-line ace-line old-record-id-OmLFdWW6coLTRxx8jkBueJCzsWg"><div>For successful verification, please ensure that the time on your mobile phone is synchronized with the standard time of the time zone where you are located.</div></li><li class="ace-line ace-line old-record-id-J2wOdnSaqocn5rxjBQXuDAP1soe"><div>Some phones may require a restart after linking.</div></li><li class="ace-line ace-line old-record-id-PNSsd3CrFoAGIEx9kKTueWmXsDT"><div>Before scanning the QR code, the camera must be turned on and authorized for the app&#39;s usage.</div></li><li class="ace-line ace-line old-record-id-C8Udd8wfVobfwcxblMeuLxdBsCf"><div>Please enter the Google Authenticator code correctly. If you make five consecutive incorrect entries, Google verification will be locked for 2 hours, and you must wait until it is unlocked before you can try again.</div></li><li class="ace-line ace-line old-record-id-Q8HSdLZRZoELnyxYTYpuN7O9s4c"><div>The key and QR code obtained after each unlinking and relinking are different. Please make sure to save the latest key.</div></li></ol><div class="ace-line ace-line old-record-id-Ftn4dvji8oMfODxlJXZujU0ss3d"><br /></div><h2 class="heading-2 ace-line old-record-id-JDwEdHaABoE9lxxrSabu0jcsswc">2. Setting Up Anti-Phishing Code</h2><div class="ace-line ace-line old-record-id-N6u7dPWPooDZoMx1D8guZSd6sGh">The Anti-Phishing Code is a string of characters set by the user to help identify fake MEXC websites or emails. If you have set up an Anti-Phishing Code and receive an email from MEXC that does not display it, it is likely to be a phishing email. </div><p><br /></p><div class="ace-line ace-line old-record-id-N6u7dPWPooDZoMx1D8guZSd6sGh">Anti-Phishing Code Setup Tutorial: <a href="https://www.mexc.com/en-US/announcements/article/17827791508983" rel="nofollow">Setting Up Anti-Phishing Code</a></div><p><br /></p><div class="ace-line ace-line old-record-id-Wgjwdi2l3oMtiTx80rouo7blsPb"><br /></div><div class="ace-line ace-line old-record-id-C21udePUqoI3QWxafmpu8OTNs0C">MEXC</div><div class="ace-line ace-line old-record-id-PBhxdGqYhobSt4xQ7sMuW23ysNg">June 13, 2023</div><div class="ace-line ace-line old-record-id-VLrVdnceVoxwk2xQItju7cjAsxa"></div><div class="ace-line ace-line old-record-id-UJ13dokbWoHXizxiQdmucV2xs7X"><br /></div></div><p></p><br class="Apple-interchange-newline" /><br class="Apple-interchange-newline" />

Subscribe to MEXC Digest

Weekly market moves, listings & insights, straight to your inbox.
By subscribing, you agree to receive MEXC newsletters and email updates, and to our Privacy Policy. The content provided is for informational purposes only and does not constitute investment advice.

Join MEXC on Telegram

Get the latest listings, events, and updates in real time, straight from our official Telegram channel.