What does it mean to have an unfilled/incorrectly filled Memo/Tag on a deposit? A Memo or Tag is an additional address feature required to identify the recipient of a transaction outside of the wallet address. For certain cryptocurrencies such as XLM, XRP, ATOM, EOS, TON, etc., it is necessary to input the corresponding Memo/Tag information in order to effectively carry out the transfer.At MEXC, for cryptos that require filling in a deposit Memo/Tag, all accounts share the same deposit wallet address, such as XRP, TON, etc. Therefore, traders must input the correct deposit tag to ensure their assets are successfully deposited. Case A: User incorrectly wrote "Send" in the Memo/Tag field of a TON deposit. Case B: TON deposit with no Memo/Tag (nothing written in the message field) What should I do?If you have made a transfer but forgot or incorrectly filled in the Memo/Tag/identifier, you can apply to recover your assets by filling out the Uncredited Deposit Return Application form. Deposit Information Form:Deposited Crypto: Please enter the token name as displayed on the block explorer.Deposit Network/Address: Please enter the network and address information as shown on the block explorer. The deposit address may also be referred to as "to address," "Destination address," or "Receiver" in similar expressions. If the deposit address includes a Memo/Tag identifier, please fill it in using the "address:Memo" format (e.g., mxcexdeposit:12xx34).Deposit Amount: Please enter the deposit amount as displayed on the block explorer (up to 41 characters, 22 integer digits + 18 decimal digits). The deposit amount you enter is for reference only. Customer service will process the deposit based on the actual deposit amount according to the TxID, and the final processing result shall prevail.Deposit TxID: The TxID/TxHash is the unique identification proof of this deposit on the blockchain. You can view and copy this TxID string from the withdrawal record on the withdrawal platform or wallet. TONCOIN Network TxID Filling Method: If your original transfer TxID contains special characters that prevent you from submitting the Uncredited Deposit Return Application form, please follow the steps below to copy and submit the correct TxID. Open the block explorer at https://tonviewer.com/ and enter your TxID. The following is an example: Copy the [Tx hash] and paste it into the deposit TxID field to submit. Supplementary Information Form: Process for Confirming the Original Source Address for the Return:After submitting the form, your return application will enter the preliminary review stage, which is expected to be completed within 1-2 days.Once the review is approved, MEXC customer service will promptly provide you with the original source address for the return (as shown in the example).Important Notes:Please carefully verify that the return address displayed on the page is correct and can receive your funds normally.If the address is correct, click [Confirm Returning to This Address], and your funds will be returned to that address.If you find that the address is incorrect or cannot receive funds, click [Cancel Application] and contact online customer service to provide the correct return address.Once you click [Confirm Return to This Address], you confirm that the address is valid and correct. After this, if you are unable to successfully receive the returned funds at this address, MEXC will not be responsible. Terms and Conditions:MEXC will make every effort to assist you in recovering your assets, but due to the complexity of the blockchain network, MEXC cannot guarantee the recovery of 100% of the assets in all cases.If MEXC is unable to recover the assets, unsupported cryptocurrencies deposited by the trader will result in permanent losses.As the asset recovery process involves significant manpower, we may charge a processing fee once your document verification is approved. The specific amount will be as indicated on the page.After the review is approved, the estimated completion time will be displayed. If the recovery of funds is particularly challenging, the actual processing time may be extended.
Dear users, To provide better services for users, MEXC now supports the Crust Network (CRU) mainnet (https://crust.subscan.io/). Current supported networks for CRU Token: ERC-20, Crust Network Reminder: Please make sure that the deposit address is in accordance with the corresponding chain as deposit addresses differ on different chains. Feel free to contact our customer service should you have any inquiries. Find us on Twitter | Telegram | Medium | Facebook | Discord｜Instagram｜Blog Buy USDT Instantly here: https://otc.mexc.com/ Refer a friend to enjoy a high rebate, create your personalized invitation link today: https://www.mexc.com/invite Enjoy trading on MEXC. The MEXC Team 30 January 2023
Dear Users, As per the Mafagafo (MAFA) project team’s request, MEXC will temporarily suspend trading & deposit function for the MAFA/USDT trading pair at 2023-01-14 05:00 (UTC). The resumption of trading will be announced in a separate announcement. We appreciate your understanding on this matter. Thank you for your support! Find us on Twitter | Telegram | Medium | Facebook | Discord｜Instagram｜Blog Buy USDT Instantly here: https://otc.mexc.com/ Refer a friend to enjoy a high rebate, create your personalized invitation link today: https://www.mexc.com/invite Enjoy trading on MEXC. The MEXC Team 14 January 2023
Dear Users, MEXC has completed the LINE Blockchain mainnet upgrade and has currently activated deposits and withdrawals for LINK (LN). Please note: Please generate a new receiving address for LINK (LN) upon initiating the deposit. MEXC ONLY supports LINK(LN) on Finschia chain. Please DO NOT transfer LINK(LN) to & from Daphne chain(DOSI Wallet, LINE BITMAX Wallet). Wrong transfers will result in asset loss which is non-retrievable. Previous announcement: MEXC Will Support LINE Blockchain Mainnet Upgrade to Finschia We apologize for any inconvenience this may cause. Thanks for your support! Risk Warning Cryptocurrency investment is subject to high market risk. please make your investments cautiously. MEXC will make the best efforts to choose high-quality tokens, but will not be responsible for your investment losses. As a digital asset trading platform that respects the community, MEXC adheres to the principle of truthful, transparent and fair trading, with no malicious intent. We are committed to providing users with a service that is safer, more efficient, and more reliable for the trading of digital assets. Find us on: Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish MEXC trading: https://t.me/MEXCTradeofficial Twitter: https://twitter.com/MEXC_Global https://twitter.com/MEXC_Fans Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.gg/zu5drS8 Instagram: https://www.instagram.com/mexcglobal/ Refer a friend to enjoy a high rebate; create your personalized invitation link today: https://www.MEXC.com/invite Buy USDT Instantly here: https://otc.mexc.com/ Enjoy trading on MEXC. The MEXC team 27 December 2022
Dear Users, MEXC will list TwitFi (TWITFI) in the Assessment Zone and open trading for the TWITFI/USDT trading pair. The specific timeline is shown below. Deposit: Opened TWITFI/USDT Trading: 15:00 2022-12-20 (UTC) Withdrawal: 15:00 2022-12-21 (UTC) Note: Prices may fluctuate greatly for projects listed in the Assessment Zone, please be cautious and be aware of the hidden risks of delisting. Deposit TWITFI and claim from a 1,000 MX prize pool! Activity Period: 2022-12-20 11:00 (UTC) - 2022-12-23 16:00 (UTC) During the activity period, users who deposit TWITFI with a net deposit of no less than 5 USDT worth of TWITFI could share a total of 300 MX prize pool in proportion to the net deposit amount. Users who deposit TWITFI with a net deposit of no less than 20 USDT worth of TWITFI could share a total of 700 MX prize pool in proportion to the net deposit amount. Project Info (This information is sourced from the internet. Strictly for references only.) Project Name: TwitFi (TWITFI) Total Supply: Unlimited Block Explorer (ERC-20): https://etherscan.io/token/0xd4df22556e07148e591b4c7b4f555a17188cf5cf Official Website: https://twitfi.com/ Twitter: https://twitter.com/TwitFi_official Whitepaper Project Brief Introduction: TwitFi is a web 3 social networking service with the GameFi feature. Tweeting on Twitter with TwitFi earns in-game tokens, which can be used in-game or cashed in for profit. Note: Net Deposit = Deposit - WithdrawalUsers participating in this event must complete the required KYC verification before the end of the event to be deemed eligible for the rewards.MX rewards will be distributed within 10 working days after the event has concluded. All the MX rewards will be brought back from the secondary market.The deposit amount will be calculated based on the hourly closing price of TWITFI.The amount of MX rewards depends on the real-time MX/USDT price on MEXC at the time of distribution.MEXC reserves the right to disqualify users that are deemed to be wash trading, illegally bulk registered accounts, as well as trades that display attributes of self-dealing or market manipulation.MEXC has the final interpretation right of the event. Risk Warning Cryptocurrency investment is subject to high market risk. Please make your investments cautiously. MEXC will make the best efforts to choose high-quality tokens, but will not be responsible for your investment losses. As a digital asset trading platform that respects the community, MEXC adheres to the principle of truthful, transparent and fair trading with no malicious intent. We are committed to providing users with safer, more efficient, and more reliable digital assets trading. Find us on Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish Twitter: https://twitter.com/MEXC_Global Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.com/invite/4Jrghy7gxs Instagram: https://www.instagram.com/mexcglobal/ Blog: https://blog.mexc.com/ Buy USDT Instantly here: https://otc.mexc.com/ Refer a friend to enjoy a high rebate, create your personalized invitation link today: https://www.mexc.com/invite Enjoy trading on MEXC. The MEXC Team 20 December 2022
Dear Users, LINE Blockchain will launch a new mainnet of LINE Blockchain called Finschia. MEXC will support LINE Blockchain mainnet upgrade and has currently suspended deposits and withdrawals for LINK (LN). Please note: The trading of LN tokens will not be affected during the network migration.Deposits and withdrawals for the Finschia network will be resumed once we deem the upgraded network to be stable, and we will not notify users in a further announcement. Learn more: Announcement on Launch of New Mainnet Finschia and LINK Migration (2022.12.22) We apologize for any inconvenience this may cause. Thanks for your support! Risk Warning Cryptocurrency investment is subject to high market risk. please make your investments cautiously. MEXC will make the best efforts to choose high-quality tokens, but will not be responsible for your investment losses. As a digital asset trading platform that respects the community, MEXC adheres to the principle of truthful, transparent and fair trading, with no malicious intent. We are committed to providing users with a service that is safer, more efficient, and more reliable for the trading of digital assets. Find us on: Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish MEXC trading: https://t.me/MEXCTradeofficial Twitter: https://twitter.com/MEXC_Global https://twitter.com/MEXC_Fans Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.gg/zu5drS8 Instagram: https://www.instagram.com/mexcglobal/ Refer a friend to enjoy a high rebate; create your personalized invitation link today: https://www.MEXC.com/invite Buy USDT Instantly here: https://otc.mexc.com/ Enjoy trading on MEXC. The MEXC team 20 December 2022
Dear User, Due to business realignment, MEXC will be delisting index products and halting the platform's index trading services at 06:00, December 26, 2022 (UTC). To protect your assets, all users holding index assets are advised to redeem their existing open positions before the delisting date. Procedures and Important Notes: Users holding index assets are required to cash out their assets by using the [Redemption] feature between the announcement date and delisting date; The [Subscription] and [Redemption] features in Index Trading will be disabled at 06:00, December 26, 2022 (UTC); For users who did not redeem their assets by December 26, 2022 when the index products are delisted, their assets will be converted into USDT based on the snapshot net value price at 06:00, December 26, 2022, and issued to their Spot accounts within 72 hours after delisting. Users are advised to check their accounts in due time. Our sincere apologies for any inconvenience this may cause. Should there be any questions, kindly join our official Telegram community where our team is ready to serve you 24/7. ETF Official Telegram Community: https://t.me/MEXCETFCommunity MEXC will continue to strive to provide you with better products and greater services! MEXC Team 19 December, 2022
Dear users: MEXC will list Mute.io (MUTE) in the Assessment Zone and open trading for the MUTE/USDT trading pair. The specific timeline is shown below. Deposit & Withdrawal: Opened MUTE/USDT Trading: 14:00 2022-12-20 (UTC) Note: Prices may fluctuate greatly for projects listed in the Assessment Zone, please be cautious and be aware of hidden risks of delisting. Project Info (This information is sourced from the internet. Strictly for references only.) Project Name: Mute.io (MUTE) Total Supply: 40,000,000 MUTE Official Website: https://mute.io/ Block Explorer (ERC-20): https://etherscan.io/token/0xa49d7499271ae71cd8ab9ac515e6694c755d400c Twitter: https://twitter.com/mute_io Telegram: https://t.me/mute_io Discord: https://discord.com/invite/muteio Medium: https://muteio.medium.com/ Whitepaper Project Brief Introduction: Mute is a zkRollup-based DEX with limit orders, farming platform, and Bond platform built on Ethereum and zkSync. Notice Regarding Mute.io's tokenomics: According to Mute.io’s tokenomics, 1% of each MUTE on-chain transaction will be charged. Meanwhile, MEXC will charge an additional 1% of the MUTE on-chain transaction to cover the platform's integration cost. Therefore, the actual on-chain deposit amount of MUTE to MEXC is 98% of your initial deposit amount. Risk Warning Cryptocurrency investment is subject to high market risk. Please make your investments cautiously. MEXC will make the best efforts to choose high-quality tokens, but will not be responsible for your investment losses. As a digital asset trading platform that respects the community, MEXC adheres to the principle of truthful, transparent and fair trading with no malicious intent. We are committed to providing users with safer, more efficient, and more reliable digital assets trading. Find us on Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish Twitter: https://twitter.com/MEXC_Global Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.com/invite/4Jrghy7gxs Instagram: https://www.instagram.com/mexcglobal/ Blog: https://blog.mexc.com/ Buy USDT Instantly here: https://otc.mexc.com/ Refer a friend to enjoy a high rebate, create your personalized invitation link today: https://www.mexc.com/invite Enjoy trading on MEXC. The MEXC Team 19 December 2022
Dear Users, To support the contract swap of VRJAM Coin (VRJAM), MEXC has made the following arrangements: Deposits & withdrawals of VRJAM were suspended at 2022-12-12 05:15:00 (UTC) Trading for VRJAM will be suspended at 2022-12-15 04:00:00 (UTC) Learn more: VRJAM COIN LAUNCH, ONWARDS AND UPWARDS We apologize for any inconvenience this may cause. Thanks for your support! Find us on Medium: https://medium.com/mexcglobal Telegram: https://t.me/MEXCEnglish Twitter: https://twitter.com/MEXC_Global Facebook: https://www.facebook.com/mexcglobal Discord: https://discord.com/invite/4Jrghy7gxs Instagram: https://www.instagram.com/mexcglobal/ Blog: https://blog.mexc.com/ Buy USDT Instantly here: https://otc.mexc.com/ Refer a friend to enjoy a high rebate, create your personalized invitation link today: https://www.mexc.com/invite Enjoy trading on MEXC. The MEXC Team 15 December 2022
Dear users, In celebration of the Hooked Protocol (HOOK) listing on MEXC, we are glad to announce that MEXC will host an exclusive HOOK deposit event with 1,000 MX to be won! Deposit HOOK and claim from a 1,000 MX prize pool! Event Period: 2022-12-14 08:00 - 2022-12-19 16:00 (UTC) Rules: During the activity period, users who deposit HOOK with a net deposit of no less than 10 HOOK can stand a chance to share a 1,000 MX prize pool. Prizes received by each user are proportional to the individual net deposit amount during the event. The details are shown below: Net Deposit Amount (HOOK) Prize (MX) ≥ 10 Share 300 MX in proportion ≥ 25 Share 700 MX in proportion Note: Net Deposit = Deposit - Withdrawal. Transfer amounts between MEXC accounts will be excluded.Users participating in this event must complete the required KYC verification before the end of the event to be deemed eligible for the rewards.MX rewards will be distributed within 10 working days after the event has concluded. All the MX rewards will be brought back from the secondary market.The amount of MX rewards depends on the real-time MX/USDT price on MEXC at the time of distribution.MEXC reserves the right to disqualify users that are deemed to be wash trading, illegally bulk registered accounts, as well as trades that display attributes of self-dealing or market manipulation.MEXC has the final interpretation right of the event. Enjoy trading on MEXC. The MEXC Team 14 December 2022
