Buy CryptoMarketsSpotFuturesINTCEarnEvent Center
More

MEXC Note on Guarding Against Phishing Attacks

<p><strong>1. What is Phishing</strong></p> <p>Phishing is a criminal fraud in which criminals use various means to impersonate MEXC (website pages, customer service staff, etc.) to obtain sensitive personal information such as user names, passwords, funds and identification number.</p> <p>&nbsp;</p> <p><strong>2. Common Online Phishing Methods</strong></p> <p>Phishing methods mainly include phishing websites, SMS phishing, etc.</p> <p>Phishing websites: The attackers carefully imitate and create a phishing website that has the same interface as the MEXC official website to deceive users. When the users click and enter the phishing website without paying close attention to the link, and submit the account password and other relevant information, the attackers have succeeded in the attack.</p> <p>SMS phishing: Attackers pretend to be from the official platform and send enticing or misleading text messages to their target audience. These messages will normally prompt the users to click a link. Once the users accidentally click the link and submit sensitive information such as the account password, the attackers will be able to steal the information.</p> <p>In common phishing attacks, the attackers may impersonate the platform’s customer service, create a phishing website, or send text messages and emails to the users. They would lure users into clicking a link or scanning a QR code with reasons such as clearing out, account upgrading, or funds at risk. Once information such as account password, verification code, and fund password is leaked, the digital assets in the account will be stolen immediately.</p> <p>&nbsp;</p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282310057552IK0vUfWvweerw.png" alt="mceclip0.png" width="303" height="480"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282310071159J2EXifsm5WTTg.png" alt="mceclip1.png" width="300" height="480"></p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231008471MGDrQfXgrLt1fi.png" alt="mceclip2.png" width="305" height="488"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231010062urn1gGpjJiMC5f.png" alt="mceclip3.png" width="303" height="485"></p> <p>&nbsp; &nbsp; &nbsp;&nbsp;</p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Example of phishing sites</p> <p>&nbsp; &nbsp; &nbsp;<img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231011447bhH1Pce1tGp9kd.jpg" alt="mceclip4.jpg" width="219" height="155"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231012851CKKnZVSeBgUdJ6.png" alt="mceclip5.png" width="197" height="205"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282310142689vKO60ILCgZGlM.png" alt="mceclip6.png" width="240" height="183"></p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Example of phishing SMS</p> <p><strong>3. How To Guard Against Phishing Attacks?</strong></p> <p>(1) Identify phishing websites, do not click unknown links, and log in on the official website to avoid password leakage which can result in loss of funds.<br>Official website: <strong><a href="https://www.mexc.com/">https://www.mexc.com/</a></strong></p> <p>(2) Raise security awareness. The platform account password should be different from other websites. Private keys and mnemonics should not be saved locally.</p> <p>(3) Do not search for URLs using Google and other search engines. It is recommended that you manually enter the URL to log in. Look for the official MEXC website: <strong><a href="https://www.mexc.com/">https://www.mexc.com/</a></strong></p> <p>(4) Do not disclose account password and other information to anyone, especially your private key, etc.</p> <p>(5) Set up an anti-phishing code:<br>You can set it by going to "User Icon - Security - Anti-Phishing Code". After the set up is completed, all future emails sent to you by MEXC will contain the anti-phishing code. If there is no anti-phishing code in the email, it is a scam email and you need to be vigilant.</p> <p><br><strong>Setting up on website:</strong></p> <p>&nbsp;</p> <p>&nbsp; &nbsp; <img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231015804RJ0DSVHFd57l6r.png" alt="mceclip9.png"></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231017347DBf4O9WQsCyg4c.png" alt="mceclip11.png"></p> <p>&nbsp;</p> <p>(6) If you receive any call/email/URL/Telegram from an “official personnel”, you can visit the official verification channel <strong><a class="c-link" tabindex="-1" href="https://www.mexc.com/official-verify" target="_blank" rel="noopener noreferrer" data-stringify-link="https://www.mexc.com/official-verify" data-sk="tooltip_parent" data-remove-tab-index="true">https://www.mexc.com/official-verify</a> </strong>for verification.</p>

How to add MEXC emails to Outlook and Gmail whitelist？

<h3><strong>I. Outlook Whitelist Settings</strong></h3> <h4><strong>1. Login to Outlook</strong></h4> <p><span style="font-weight:400">URL: <a href="https://outlook.office365.com" rel="nofollow">https://outlook.office365.com</a></span></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230814018BvYyWPkjZk5OQl.png" alt="1.png" /></p> <h4><strong>2. Add MEXC domains to the whitelist according to the following instructions:</strong></h4> <p><span style="font-weight:400">Instructions: [Settings ➡️ View all Outlook settings ➡️ Mail ➡️ Junk email ➡️ Safe senders and domains]</span></p> <div><div class="rich-text-paragraph" style="min-height:15px"><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for domain name:</p><ul><li><a href="http://mexc.com/" rel="nofollow">mexc.com</a></li><li><a href="mexc.link" rel="nofollow">mexc.link</a></li><li><a href="http://mexc.cg/" rel="nofollow">mexc.cg</a></li><li><a href="http://mexc.ci/" rel="nofollow">mexc.ci</a></li><li><a href="http://mexc.sg/" rel="nofollow">mexc.sg</a></li></ul><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br /></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for email address:</p><ul><li><a href="mexc&#64;email.mexc.link" rel="nofollow">mexc&#64;email.mexc.link</a></li><li><a href="mailto:mexc&#64;email.mexc.ci" rel="nofollow">mexc&#64;email.mexc.ci</a></li><li><a href="mailto:mexc&#64;email.mexc.cg" rel="nofollow">mexc&#64;email.mexc.cg</a></li><li><a href="mexc_official&#64;email.mexc.link" rel="nofollow">mexc_official&#64;email.mexc.link</a></li><li><a href="mailto:do_not_reply&#64;mailer.mexc.sg" rel="nofollow">do_not_reply&#64;mailer.mexc.sg</a></li><li><a href="mexc&#64;notice.mexc.link" rel="nofollow">mexc&#64;notice.mexc.link</a></li><li><a href="mailto:mexc&#64;notice.mexc.cg" rel="nofollow">mexc&#64;notice.mexc.cg</a></li><li><a href="mailto:mexc&#64;notice.mexc.ci" rel="nofollow">mexc&#64;notice.mexc.ci</a></li><li><a href="mexc&#64;info.mexc.link" rel="nofollow">mexc&#64;info.mexc.link</a></li><li><a href="mailto:mexc&#64;info.mexc.cg" rel="nofollow">mexc&#64;info.mexc.cg</a></li><li><a href="mailto:mexc&#64;info.mexc.ci" rel="nofollow">mexc&#64;info.mexc.ci</a></li><li><a href="dontreply&#64;notification.mexc.link" rel="nofollow">dontreply&#64;notification.mexc.link</a></li><li><a href="mailto:dontreply&#64;notification.mexc.cg" rel="nofollow">dontreply&#64;notification.mexc.cg</a></li><li><a href="mailto:dontreply&#64;notification.mexc.ci" rel="nofollow">dontreply&#64;notification.mexc.ci</a></li></ul></div></div><p><br /></p> <p> <br /></p> <p><span style="font-weight:400">Note: Once the whitelist settings have been done, please wait for 10 minutes before trying again as it may take some time for the whitelist to take effect for certain email service providers.</span></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230815488b5aLAogaGrSzY6.png" alt="2.png" /></p> <h3> <br /></h3> <h3><strong>II. Gmail Whitelist Settings</strong></h3> <h4><strong>1. Login to Gmail</strong></h4> <p><span style="font-weight:400">URL: <a href="https://accounts.google.com" rel="nofollow">https://accounts.google.com</a>/</span></p> <p> <br /></p> <h4><strong>2. Check whether Gmail has blocked the email addresses according to the following instructions:</strong></h4> <p><span style="font-weight:400">Instructions: Go to [Settings ➡️See all settings ➡️Filters and Blocked Addresses] to see if MEXC emails are blocked. If they are blocked, please remove the emails and domains from the list.</span></p> <p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for domain name:<br /></p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li><a href="http://mexc.com/" rel="nofollow">mexc.com</a></li><li><a href="mexc.link" rel="nofollow">mexc.link</a></li><li><a href="http://mexc.cg/" rel="nofollow">mexc.cg</a></li><li><a href="http://mexc.ci/" rel="nofollow">mexc.ci</a></li><li><a href="http://mexc.sg/" rel="nofollow">mexc.sg</a></li></ul><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br /></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for email address:</p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li><a href="mexc&#64;email.mexc.link" rel="nofollow">mexc&#64;email.mexc.link</a></li><li><a href="mailto:mexc&#64;email.mexc.ci" rel="nofollow">mexc&#64;email.mexc.ci</a></li><li><a href="mailto:mexc&#64;email.mexc.cg" rel="nofollow">mexc&#64;email.mexc.cg</a></li><li><a href="mexc_official&#64;email.mexc.link" rel="nofollow">mexc_official&#64;email.mexc.link</a></li><li><a href="mailto:do_not_reply&#64;mailer.mexc.sg" rel="nofollow">do_not_reply&#64;mailer.mexc.sg</a></li><li><a href="mexc&#64;notice.mexc.link" rel="nofollow">mexc&#64;notice.mexc.link</a></li><li><a href="mailto:mexc&#64;notice.mexc.cg" rel="nofollow">mexc&#64;notice.mexc.cg</a></li><li><a href="mailto:mexc&#64;notice.mexc.ci" rel="nofollow">mexc&#64;notice.mexc.ci</a></li><li><a href="mexc&#64;info.mexc.link" rel="nofollow">mexc&#64;info.mexc.link</a></li><li><a href="mailto:mexc&#64;info.mexc.cg" rel="nofollow">mexc&#64;info.mexc.cg</a></li><li><a href="mailto:mexc&#64;info.mexc.ci" rel="nofollow">mexc&#64;info.mexc.ci</a></li><li><a href="dontreply&#64;notification.mexc.link" rel="nofollow">dontreply&#64;notification.mexc.link</a></li><li><a href="mailto:dontreply&#64;notification.mexc.cg" rel="nofollow">dontreply&#64;notification.mexc.cg</a></li><li><a href="mailto:dontreply&#64;notification.mexc.ci" rel="nofollow">dontreply&#64;notification.mexc.ci</a></li></ul> <p><span style="font-weight:400">Note: Once the whitelist settings have been done, please wait for 10 minutes before trying again as it may take some time for the whitelist to take effect for certain email service providers.</span></p> <p> <br /></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230817237P8AiSyYoyc3t8t.png" alt="3.png" /></p> <p> <br /></p> <p><strong style="font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">3. Go to [Filters and Blocked Addresses] and click [Create a new filter]</strong><span style="font-weight:400">.</span></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230818785D5zKTJzkYIG82S.png" alt="4.png" /></p> <p> <br /></p> <p><strong>4. Fill in MEXC domain names one by one In the “From” section and click [Create Filter].</strong></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230820243bKLT7K1jxoIUJQ.png" alt="5.png" /><br /><br /></p> <h4><strong>5. Tick the checkbox for &#34;Never send it to spam&#34; and click [Create filter].</strong></h4> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230821756HCfXEgrxnFrulo.png" alt="6.png" /><br /><br /></p> <p> <br /></p> <p> <br /></p> <p> <br /></p>

How to Link Mobile Phone, Email, and Google Authenticator

<p> </p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1. How to Link Mobile Number to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1.1 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [Mobile Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/4nSjO8l1zPhAJt8vWfKNIlsfBci3PxQ6g_MYKObhhytzHdwsi_HC0jR1sUctjFoF0e7M-H4LL3asruKzpozT7Ix_tBioEEyAfgRKFdtGtYd72aWU7vhFh8AGpNEu9wJXxWN5hNAFHgwitAu5hohSKjs" width="592" /></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/SVyhp5Ex4mNunD0uFv09T6tdxwUCR7KqO4s_F315AQ45lP0g5Ul66UIW0ovF4unD4DNYxIBo3UPMD-xbjmuGQFBS_7S26UmdXf6Owt9AJNF1OT2zDf6063duj7_G5wsAz8OvuXwPkiHMczOcVhy6Maw" width="602" /></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Fill in the mobile number, SMS verification code, and email verification code, then click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/I2u4vwloU37nhGRLsJtztKx8YREaPIXJrRn-xeNqRmVRO-Qqb1ON5Izj9l10Ds4kic6O6vT2-ETdiJTGiQ6ghWiPbHQmG-GaK_uEArpVHzmYy5XFlWQraDMPWUdXta7Ir0iWjW07R_5puPMrLv2bWUQ" width="602" /></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"><br /></p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1.2 On the App</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app&#39;s homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/hSutHFDMd02kQdzwkGuOxg7t9b7LJK_SHdoPx0TZe2IeDHMToxBl3Bub9gR08UYoHIVEZ-F_UT-cOSbwSG3Huigwbt7AM9yayUkLQ5A382yqGAd8TTCNlFj_OGG2GudSpYOL-4DvCSjM8SXb9DHm3l4" width="602" /></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/cVosZq_Cdub8ARalWqZ4TBMWtui6yeT96p6HlR21-K3Vy0bN1EqXGKOVf_ltzn-_Jh8xR-xkGVUXTQjWur5fSgg4Isu8l31t71KOarvHsWz7IbGTjBF8JC_ecp1RPerSTYxVtqAKnrIEmFbMt--6IzU" width="602" /></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br /></p><p><br /><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Tap on [Mobile Verification], fill in the mobile number, SMS verification code, and email verification code, then click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/oCzWoGSp_lCInoYbt972mQAQ4uLMYydQfcx3Kmf8ptNv40E-hTS46qawgVAeEi_88YUqm9HxwyT16yjxwIK4BImUDzOZdxaDEPNrglCIcyHoe9lNyDYODKH7K2u2WxMHBiqM7kFQZQS7UjOH2zIYg-k" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/u-B8XjPIJXvu2VNTjjW-w6MobjU5Mt6MkJ6Pa9Q36qsZUQRgVvID9Ol-k-wrWvgBCGN_2iY0rRBTTNXY8DB9hFl1UzjuY0rAHTzUbHGWIa11iRnt7MXxvKGfoFX0zmjBrw52zAT0rYWr2JzoInG7RsI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2. How to Link Email Address to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2.1 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [Email Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/MP20SpIgJPz1lD3QpsySkGlaZCl76tA575WYsqEHS3mpOS-SmOpYbMt4bJSCMIg9zewG7PVlWRwIuLZENRHcgGPrW5PqzXGYCYZcLa2Vs5DuO7zwjYyYLwJnHPyOHW1gmqFYDZTt1XC6Xgc6qf0kIk0" width="592" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/6-cbIxZgFjZKu36f2ZJ8UMaKdnocq1hpIdU5frktHkREBYbYn-QpgWn70Y2AELbpxJQLxeOmVDer2-zKC8GwPXGjfuYiXZMEnPjGyWOP4-hgC8weDm5jwTxEyDeDHqK3viuWLz4i8Q5WfGTtyKvxFlQ" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Fill in the email address, email verification code, SMS verification code, and MEXC/Google Authenticator code. Then, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/g5pKdWXTZ89TVn9Y4zZgk9I90fha8l8bxmQyRq3dW7F5gOxmkN0B9156-bBmMiduLPE-q-zuYjwRxA1Kdu-NgfSO2LsvJLtL6fqQQA42jTVof0FGRdLIKrfq7I9s0dhYwUcK_m5RUVMX2oZa_o3oTY4" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2.2 On the App</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app&#39;s homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/UuP54uph4A9MWnaEyWNaM13pSUXFZZFzRaVkZ_DdtTqNtSq_ndAFOXBUqPPfVzhmFCgPYeASCawxLTGPbLLmMA71_B9u3TpPm20IpVRSCv5LCaPJuER2rzZrjx52kyWM_4zSl4JYImu8_Z0G5AwwFtM" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/s5wjZ4_XtXAD-AlmROg7CCNG5yy0us8q_aUyPxSzf3Kn_t497Fi6DMTrUk05yg-Td5Mx-OTUynlh6GqO7VJxyVmT2g1oP8mp3UvscsdmrMKhb0fDh9ATHiO99OjaqvjuTjZw-leMOV99iFaXdUCbE-0" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Tap on [Email Verification], fill in the email address, email verification code, SMS verification code, and Google Authenticator code. Then, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/IRZ3pWcwTnXesVBASdvtLWFpMzYbhguP2EQlMiH8uyKRsRq0uvoKcvqxGIKLLweaw7Y8kQl26BcoWqHJfXV3lHmGcYL-O-NtE93Hz4GrdD9nIgPJGOjeOYw4BxbGeR-n25U0m01mjsbZgmx528wmOcw" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/ei4mxAeE7txAzRiNfI2OEWND9dbg4Pc0fP4-FP1w5rlYM0VZyFy5uRByBCRChRJAw3X3mwwhGKf46OIb_-475NddwUrldvmQwnoKFg6FDG6RIIF7ELQ3haZUTJ2BXCvqoj_ujMJnePtmvlEm2RlDiPI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3. How to Link Google Authenticator to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.1 What Is Google Authenticator?</strong></span></span></h3><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">MEXC/Google Authenticator is a dynamic password tool that works similar to SMS-based dynamic verification. Once linked, it generates a dynamic verification code every 30 seconds. The verification code can be used for secure authentication during login, withdrawals, and modification of security settings. It provides an additional layer of security when using your MEXC account.</strong></span></span></p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.2 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [MEXC/Google Authenticator Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/wijOAbqd9Xnxe6sgl7Qo3VaCxPNB2RpI0LkNbvxSLX7RAd_R6JY3vQqmCl-K_lUkwDnPJ-d64pWfdW0cnAltix_JwPv4KZ9V5w82REH0hA96j5ex-Fm4jkBk9Qnd3ah3x6FL9Qj7MsIx0tHHmm3FBDI" width="592" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/Ykn8PeYiMc6cQehZgf4PZ2XCrAer-thM22rz_C6v86iisTIPOgJjC8_cHlPCg1DyV1RoLaIDSr2bHEyBcG-4Cmt2FCJAPlMFFrJSaNh3Zd61GrYflPBm2aTDDG_pMSwXaNO4lwJRXROVVazeJg93sTk" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Download the authenticator app.</strong></span></span></p></li></ul><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For iOS users: Log in to App Store and search for &#34;Google Authenticator&#34; or &#34;MEXC Authenticator&#34; to download.</strong></span></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For Android users: Go to Google Play and search for &#34;Google Authenticator&#34; or &#34;MEXC Authenticator&#34; to download.</strong></span></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For other app stores: Search for &#34;Google Authenticator&#34; or &#34;2FA Authenticator&#34;.</strong></span></span></p><p><br /></p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step1.  Open the downloaded authenticator app, scan the QR code on the page or copy the key and paste it in the app to generate verification codes.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/6XLWbn56zaQivPhhQ0yM3SD2jqm6ZeU1OHYIF3XDHLj6wq7TlBInKrwDNeBF6PC1iZqjJzKajKpOzuFiCHPClZcelNYx30KmcG7x4N936OOXOYlMGNQmEy6UhzPA8rwg9XCWdDzCoBVam9TF5UH9ElM" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/sfzaTUlxUbNf7vtWKePT8iBM3_moIxJOyAqVpMgZ96Wh_qDLOdaScriBBwKIJDfN6pRj_X2P6MUhnrgRLSQXtr6rjT8Mvh82NjCv_NmLOnvD-GAWhJlL_K1yif1uhw6TQR-dUnskf1pHS5SZDo4dqnM" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /><br /></p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step2.  Safekeep the key to be used for the recovery of MEXC/Google Authenticator in case you change or lose your mobile phone. Before linking, please make sure to backup and save the above-mentioned key.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/4fMThp_IWwjh4J_XwdkdMdYsKMC3VJ_7qmn6SvnRKiak11GZfMwDidi7ymoMc2DNLmTXHHgaCU6fpB8ueN7hZKq6hWEd_D-SDo_XaTB-WAPHUkqG5bCyRqEMQczia1PE9sBPoASa9bMfO8SundkVjgU" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step3. After entering your account login password, SMS / email verification code, and Google Authenticator code, click [Enable] to complete the process.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/-DKtr5AX-Jz9ZxXr9-NeDHGRyp8ez-Hn1bbpPNKYVnTMQGZDVsvyNe4HnT5O6DHEa_XhykClg46VkPba22KgCqTIU7tB7GoJ3g8eUvEpkl57nAR6sknL0egLO9a1mNcAWmCNbm2E5lHMZEqjh2E9CBk" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p> </p><p style="line-height:1.38;margin-top:12pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:13pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.3 On the App</strong></span></span></p><p> </p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:0pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app&#39;s homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/JBN23O4WqGq9HMgKA7f-pNMTvpwgeQHJVOrOWpgvG9Uoy3pwdb1ZDDb3Q9ho9gzpC_xbsbqEzlS1BzMsZEEneP2YSpzyGASTkwypr0tBOx6cLkXafThvG4dbAZ9QmKlvTeIr9aGyW12gfn3-0TAP8go" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">If you have not downloaded an authenticator app, please go to the app store to download, or click [Download Google Authenticator]. If you have already downloaded an authenticator app, click [Next].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/hNPev8VyA7H97Fz2L32nUtTKRy5F_r44Voy3mkEFD30XsTOsdTGLXgRMfDMaY-jiQtiLCLdqAU_en3Qtwq7GQSW84rpNiXXwAP9a5P7gy1nPE1kZsQN2HePD1sq5aKk7pgL7wGtFuT82WQ2FX52GdfI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">In the authenticator app, scan the QR code, or copy the key for verification code generation. Once completed, click [Next].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/kN01cmCKeEtb8lo2hxTzZu8V4QEhNFAW1RUJNTyICS5XI3x_aSmDxKCcVAqsF6iZ-Y-XhHmxDDoGM9XvO3cgXqcTXNCXKzDrZJBpU_-D-5UKJM47_tOzq9XD9RyGM_WS-qq4N1gvxYQifuZni0rSqgE" width="539" /></strong></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">After entering your account login password, SMS / email verification code, and Google Authenticator code, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/gW_yTIaKDPr22QmepdyZwIxrmHzvl8VIQYrD0woZ5ZXgWIS0wXen1HDHGRqj0QARGWDJ2w988oqiFSHglGVBCtlub0boL2lo9FmrktbOXfojL9phtkvOGw5Fk7-0IWe0R5szCosSf9_mprs43_ChWRU" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p><br /><br /></p><p> </p><p> </p><p> </p><p>MEXC</p><p>July 10th, 2023</p><p> </p><p> </p><p> </p>

Unable to Upload Photos During KYC

<div><div class="ace-line ace-line old-record-id-OwcddRyKBo0qetxCc52u77Xysbe"><span style="background-color:rgb( 255 , 255 , 0 )">If you are unable to upload photos or are prompted that you have submitted the wrong information during your KYC, you can refer to the following points for verification.</span></div><p><br /></p><div class="image-uploaded gallery old-record-id-XIZzdnb2DowONuxxDPxulECZsZd" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202306151108426943ReCt6csebemgv.jpeg" width="361" style="margin-left:auto;margin-right:auto" /></div><div class="ace-line ace-line old-record-id-L1BZdAULyofak4x6ptaujZznshc"><br /></div><ol class="list-number1"><li class="ace-line ace-line old-record-id-E7XidbwR0ob2t5xcNfJuxYqkssd"><div>The image format must be JPG, JPEG, or PNG.</div></li><li class="ace-line ace-line old-record-id-QBHEd5NBzoWkinxWhfXuHsq5sgK"><div>The image size must be less than <span style="background-color:rgb( 255 , 255 , 0 )">5 MB</span>.</div></li><li class="ace-line ace-line old-record-id-EawIdwEHloLTVgxpMEuuFOoBs7g"><div>The valid ID must be your <span style="background-color:rgb( 255 , 255 , 0 )">personal</span> and <span style="background-color:rgb( 255 , 255 , 0 )">original</span> ID, driver&#39;s license, or passport.</div></li><li class="ace-line ace-line old-record-id-IYeLdgX9boz3MwxnvhauDwcws2f"><div>Your valid ID must be that of a citizen of a country that does not restrict trading, as specified in &#34;II. Know-Your-Customer and Anti-Money-Laundering Policy&#34; - &#34;Trade Supervision&#34; of the MEXC User Agreement. MEXC User Agreement link: <a href="https://www.mexc.com/terms" rel="nofollow">https://www.mexc.com/terms</a></div></li><li class="ace-line ace-line old-record-id-AgundUc5AoF6Ntxh7LduF9h9sqg"><div>If you submit an application that meets all of the above requirements, but still cannot complete the KYC verification, it may be due to a temporary problem with the network connection. We recommend that you resubmit your KYC verification based on the following instructions.</div></li></ol><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-BD0IdUcswoWEa5xUSfPuTFdLsSd"><div>Wait a while before resubmitting the application</div></li><li class="ace-line ace-line old-record-id-O5Z4dOgyPoFWMIxrgaIuIYX9sff"><div>Clear the browser and terminal cache</div></li><li class="ace-line ace-line old-record-id-S6t2dxmjEo77a1x8hLEunkTRszc"><div>Submit your application on the website or app</div></li><li class="ace-line ace-line old-record-id-PgvidrgbfoqJIxxzQEfuGlw5sHb"><div>Use other browsers to submit the application</div></li><li class="ace-line ace-line old-record-id-SlhJdc1NTorF1ExsuTCup7pBsRe"><div>Update the app to the latest version</div></li></ul><div class="ace-line ace-line old-record-id-WJgudrgZOoQUgPxUCbBuSVmcsRg">If you are still unable to solve the issue after troubleshooting, please send a screenshot of the KYC interface error message to our Customer Service for verification. We will handle the issue promptly and optimize the relevant interface to provide you with better service. Thank you for your cooperation and support! </div><div class="ace-line ace-line old-record-id-JvjUdARxjojxi1xuiKguJoPwsVb"><br /></div><div class="ace-line ace-line old-record-id-WfHndy6wioeMRVxMTt6uHha6s0d"><br /></div><div class="ace-line ace-line old-record-id-J1D5doZC8o8VJUxxWE8up4ilsvf">MEXC</div><div class="ace-line ace-line old-record-id-PxB5d03rzobnMJxukv0uq1tTsVc">June 13, 2023</div></div><p></p>

MEXC P2P Merchant Agreement

#Fiat/P2P

<div><div>Last updated: 10 April 2025</div><div> </div><div><strong>1. INTRODUCTION</strong></div><p> </p><div>1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates.</div><div> </div><div>1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the <a href="https://www.mexc.com/announcements/article/4411633765785">MEXC P2P Service Agreement </a>(the “Service Agreement”) and <a href="https://www.mexc.com/announcements/article/17730503299897">P2P Appeal Handling Rules</a> (the “Appeal Rules”).</div><div> </div><div>1.3 By participating in P2P transactions on <a href="https://mexc.com/">MEXC.com</a> and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.</div><div> </div><p> </p><div><strong>2. CHANGES TO THE TERMS</strong></div><p> </p><div>2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the &#34;Last Updated&#34; date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.</div><div> </div><p> </p><div><strong>3. DEFINITIONS</strong></div><p> </p><div>“<strong>Merchant(s)</strong>” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval.</div><div> </div><div>“<strong>Merchant Services</strong>” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.</div><div> </div><p> </p><div><strong>4. MERCHANT</strong> <strong>CONDUCT AND RESPONSIBILITY</strong></div><p> </p><ul style="list-style-type:disc"><li style="text-align:left"><div>Always act honestly and professionally.</div></li><li style="text-align:left"><div>Treat others fairly, with integrity, and respect.</div></li><li style="text-align:left"><div>Ensure your advertisements, including price and quantity, are accurate before posting.</div></li><li style="text-align:left"><div>Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.</div></li><li style="text-align:left"><div>Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.</div></li><li style="text-align:left"><div>Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.</div></li><li style="text-align:left"><div>For exclusive Merchant Support, please get in touch with us via <a href="https://otc.mexc.com/control">https://otc.mexc.com/control</a>.</div></li></ul><div> </div><p> </p><div><strong>5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS</strong></div><p> </p><div style="text-align:left">5.1 The name on your payment method must match the name used during identity verification on MEXC.</div><div> </div><div style="text-align:left">5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant&#39;s own risk.</div><div> </div><div>5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies.</div><div> </div><div>5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities.</div><div> </div><div>5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions.</div><p> </p><div><div><div>5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited.</div></div></div><div> </div><div>5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications.</div><div> </div><div style="text-align:left">5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance.</div><div> </div><div style="text-align:left">5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence.</div><div> </div><div style="text-align:left">5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity.</div><div> </div><div style="text-align:left">5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.</div><div> </div><p> </p><div><strong>6. MERCHANT DISQUALIFICATION</strong></div><p> </p><div>6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:</div><ul style="list-style-type:disc"><li><div>Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.</div></li><li><div>Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.</div></li><li><div>Encouraging users to trade or communicate outside the MEXC platform.</div></li><li><div>Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.</div></li><li><div>Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.</div></li><li><div>Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.</div></li><li><div>Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.</div></li><li><div>Receiving excessive negative reviews, low ratings, or unresolved complaints from users.</div></li><li><div>Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.</div></li><li><div>Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.</div></li><li><div>Remaining inactive for extended periods or consistently maintaining low trading activity.</div></li><li><div>Having a low order completion rate, frequent disputes, excessive complaints, or slow response times.</div></li></ul><div> </div><div>6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.</div><div> </div><p> </p><div><strong>7. Merchant Penalties &amp; Violations</strong></div><p> </p><div>7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Warning</strong></div></li><li style="text-align:left"><div><strong>Trading Suspension</strong></div></li><li style="text-align:left"><div><strong>Advertisement Suspension</strong></div></li><li style="text-align:left"><div><strong>Disqualification</strong></div></li><li style="text-align:left"><div><strong>Confiscation of Security Deposits</strong></div></li></ul><div> </div><div>7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:192px" width="192" /><col style="width:273px" width="273" /><col style="width:237px" width="237" /><col style="width:223px" width="223" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Behaviors</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequences</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>1st Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>2nd(&#43;) Violations</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="6"><div style="text-align:center">Breach of Clauses 4 and 5</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Failure to provide an effective payment method promptly, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Marked &#34;Payment Completed&#34; before actually making the payment</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Unresponsive to appeals (≥ 3 times per week)</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Ad Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Possible Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Making payments from accounts that do not match the verified name on MEXC, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Trading Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Use of unauthorized payment providers for transactions</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification &amp; P2P Trading Suspension</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Receiving a large number of negative feedback from users</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Possible Disqualification &amp; P2P Trading Suspension</div><div style="text-align:center"> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Behavior</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequence</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="3"><div style="text-align:center">Risk Control Triggered</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">The user&#39;s bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframe</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">P2P Trading Suspension &amp; Advertisement Suspension</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC&#39;s risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigation</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification &amp; Possible P2P Trading Ban</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC&#39;s risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants&#39; advertisements intentionally</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification &amp; Permanent P2P Trading Ban</div><div> </div></td></tr></tbody></table></div><div> </div></div><p> </p>

MEXC Announcement on ST Warning (February 2024)

<p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif"><strong style="font-weight:bolder">Dear MEXCers,</strong></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">To create a healthy digital asset environment, and to provide a better trading experience for our users, MEXC’s risk and compliance squad has increased monitoring and tracking of all listed pairs on our platform. Pairs with the &#34;ST&#34; tag may be hidden or delisted based on the <strong style="font-weight:bolder"><a href="https://www.mexc.com/announcements/article/4407134392857" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">&#34;ST&#34; Warning Rules</a>. </strong>Details are as follows:</p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif"><li style="list-style:inherit"><span class="wysiwyg-color-red" style="color:red">Projects that meet the &#34;ST&#34; Warning Rules will be evaluated and monitored, and should the risk of said pair to our users be deemed severe, it shall be delisted 3 days after the &#34;ST&#34; tag has been placed, and trading for the pair will be ceased.</span></li><li style="list-style:inherit"><span class="wysiwyg-color-red" style="color:red">Users who hold project tokens with the &#34;ST&#34; Warning will need to withdraw tokens to their own personal asset wallet or other exchanges. After delisting, users who do not withdraw within 30 days will be at their own risk.</span></li><li style="list-style:inherit"><span class="wysiwyg-color-red" style="color:red">Deposits for delisted tokens will not be allowed, or there may be a risk of losing the assets.</span></li></ul><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif"><strong style="font-weight:bolder">Tokens under &#34;ST&#34; Warning for February 2024:</strong></p><br /><table style="border-collapse:collapse;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 );width:87.0455%;height:65px"><tbody><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;width:66.1608%;text-align:center"><strong style="font-weight:bolder">Tokens</strong></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;width:16.692%;text-align:center"><strong style="font-weight:bolder">ST Time</strong></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;width:16.9954%;text-align:center"><strong style="font-weight:bolder">Estimated Delisting Time</strong></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">DPLAT</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-01<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-04<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">BONKGROK</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-01<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-04<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">MCTP</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-01</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">TBC</td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">AEUR</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-04<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-07<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">BIDZ</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-06<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-19<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">EMGS</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-07<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-10<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center"><div>PUMPKIN, TIE, MODA, GOAL, FANCY, AITRAN, DOGSROCK, PEPEBEAST, FNY, SRC, FXY, NGT, GAI, MOSPACE, VRS, BUGAT, QTE, DIAMOND, FDV, BCP, PHAROS, SAFEMARS1, SPIRIT, GEM, WSB1, WOFO1, MINNA, DOGEX, SILVER, ACEQUEST, SNC, RAFT, XRP8, HEME, CYBERAI, OPOS, CFH, PEPEDAO2, ABCD, DECENFI, BART2, SKY, DOGECOIN2, SPAI, CCN, MCTU, BAI, TIM, KLC, UCF, SONIC1, PEPE3, DLANCE, PIRI, AIPLAY, BITCOIN1, XCOM, SQUID2, OGZ, BIGPANDA, VLK, VMS, L, ZIZY, FOXAI, AIEMOJI, WFAI, PAPI, PSYOP, PNB, BOBPUPPY, PPIZZA, FOUR, AIEN, SPGBB, SERP, SHOOTER, NBT, SBG, PRMX, DIE, NEPT, COGO, HYPES, MMO, MIM, FND, SUZUME, TIGER, POPK, VKT, RVLT, REVO, FUNFI, GSTBSC, KVERSE, EWC, OKLP, DOGEKING, PKN, BTSC, GBC, SG, NXD, CPOS, NAO, GDO, GFLOKI, CAN, CHE, 1MIL, BFLY, KTON, IOEX</div><br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-13<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-16<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">JPG</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-17<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-20<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024TOKEN, ETFSOL2024</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-21<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-24<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">CTEX</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-22<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-03-11<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">ATPAY</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-23<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-26<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">BOO1</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-27<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-03-01<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">TRL, ZERO, WHEN</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-28<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-03-02<br /></td></tr></tbody></table><p><br /></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bolder">Please note:</strong></p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><li style="list-style:inherit;font-size:15px"><span style="font-size:15px">Once tokens are delisted, MEXC no longer supports their deposits and trading services. However, </span><strong style="font-weight:bolder"><span style="font-size:15px">withdrawal services will remain available for 30 days after delisting. Please withdraw your assets in time to avoid any asset losses. For withdrawal steps, please refer to the announcement: </span><a href="https://www.mexc.com/announcements/article/5220961984153" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">How to make a withdrawal</a>.</strong></li><li style="list-style:inherit;font-size:15px"><div style="font-size:15px"><div class="ace-line ace-line old-record-id-CHNTdplrLo90kbxgwnVuRidusxc" style="text-align:left"><span style="font-size:15px">The deposit service will be closed once the token is delisted. </span><strong style="font-weight:bolder"><span style="font-size:15px">If you still deposit tokens to MEXC after the delisting, the platform will return your assets to the original sending address. </span></strong>This operation will cause some on-chain fees.<span style="font-size:15px"> If the address is not your wallet address, please contact the original sender platform to assist in crediting the tokens.</span><br /></div><br /></div></li></ul><div style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">MEXC aims to protect the rights and interests of investors and encourage the healthy development of the blockchain industry.</div><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">We apologize for the inconvenience caused. Thank you for your understanding.</p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">Should there be any inquiries, please contact our official staff through the official MEXC Telegram.</p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">MEXC reserves the right to interpret the above information at our sole discretion.</p><div class="ace-line ace-line old-record-id-HSD2dyCMvoYfL0xKhfgu7UWPscc" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><div class="ace-line ace-line old-record-id-HSD2dyCMvoYfL0xKhfgu7UWPscc" style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal"><strong style="font-weight:bolder">Find us on</strong></div><div class="ace-line ace-line old-record-id-FBZXdRlF7onJHFxDsHpu7nDfsCb" style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal"><div><a href="https://x.com/MEXC" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Twitter</a> |<a href="https://t.me/MEXCEnglish" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none"> Telegram</a> |<a href="https://www.facebook.com/mexcofficial" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none"> Facebook</a> |<a href="https://discord.com/invite/Hs2e93Xav5" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none"> Discord</a>&#xff5c;<a href="https://www.instagram.com/mexc_official/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Instagram</a>&#xff5c;<a href="https://blog.mexc.com/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Blog</a> | <a href="https://www.reddit.com/r/MEXC_official/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Reddit</a> | <a href="https://www.youtube.com/&#64;MEXCofficial" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">YouTube</a></div></div><br /></div><div class="ace-line ace-line old-record-id-U6JbdaAVBovCjKxUSaCu05MLssd" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">Buy USDT Instantly here: <a href="https://otc.mexc.com/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">https://otc.mexc.com/</a></div><div class="ace-line ace-line old-record-id-ChzAd2AmMomx8Qx8FTiuYXC8str" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">Refer a friend to enjoy a high rebate, create your personalized invitation link today:</div><div class="ace-line ace-line old-record-id-YGGCdhYFboivGtxA2fpuDCYJsQc" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><a href="https://www.mexc.com/invite" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">https://www.mexc.com/invite</a></div><div class="ace-line ace-line old-record-id-RYYLdqQlooHlK5xeRhsuJpKEsyd" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><br /></div><div class="ace-line ace-line old-record-id-TwrsdmOEfoj3i6xEPXyuJ7FZsiC" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">Enjoy trading on MEXC.</div><div class="ace-line ace-line old-record-id-UWxYdyiJMoTaZox0mWiuwlfFsVf" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">The MEXC Team</div><div class="ace-line ace-line old-record-id-W8SJd49OKoB6OlxBgUhuUmbLsDp" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">1 February 2024</div>

Announcement from MEXC Regarding Delay in Commission Distributions on 0201

<div><div>Dear MEXC user,</div><div><br /></div><div>To enhance user experience, we have upgraded our rebate commission system. Due to the complexity of the upgrade process, there may be delays in the commission distributions for referrals. Please rest assured that the amount of commission you are entitled to will not be affected. We will process it as soon as possible, and the commission is expected to be credited to your account by February 1, 16:00 (UTC).</div><div><br /></div><div>Affected platforms: MEXC main site and affiliate site.</div><div><br /></div><div>We apologize for any inconvenience this may cause and appreciate your understanding. MEXC is committed to providing you with more stable and efficient services. Thank you for your patience. If you have any questions, please contact our online customer service for assistance.</div><div><br /></div><div>Thank you for your continued support of MEXC!</div><p><br /></p><p><br /></p><p><br /></p><p>MEXC</p><p>2024-02-01<br /></p></div>

How to Report Stolen Funds Transferred into an MEXC Account

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>If you have been a victim of online theft, and the stolen funds were transferred to an account on MEXC, you can click on [<a href="https://www.mexc.com/support/requests/report">Report Abnormal Funds</a>] to submit a report ticket and provide the following information:</div><p> </p><div>1. Detailed timeline and explanation of the incident.</div><div>2. A screenshot/video of the withdrawal from your account&#39;s wallet for MEXC to confirm that you are the owner of the compromised wallet.</div><div>3. Transaction details, including the compromised wallet address and the MEXC address that received the stolen funds.</div><div>4. All blockchain TxIDs involved in the circulation, along with explanations (please provide TxIDs with redirect links):</div><div>For example, TxID of the transaction from wallet address A to wallet address B: XXX </div><div>TxID of the transaction from wallet address B to MEXC account address: XXX</div><div> </div><div>Notes&#xff1a;</div><div>1. Based on the provided information, MEXC may temporarily freeze any assets suspected of being stolen in order to ensure the security of the assets.</div><div><div><div>2. To keep the assets frozen, you must submit a ticket through [<a href="https://www.mexc.com/support/requests/report">Report Abnormal Funds</a>], and a law enforcement request must be submitted within 48 hours. Please use the following link to submit a law enforcement request, and the platform will process your request promptly:</div><div><div>  a. Law Enforcement Request Submission Link: <a href="https://www.mexc.com/support/requests/legal">https://www.mexc.com/support/requests/legal </a></div><div>  b. If law enforcement requires more time to submit the request, MEXC may, at its discretion, extend the freeze period after you provide a valid police report receipt.</div></div></div></div><div> </div><div>After receiving a valid law enforcement request ticket, MEXC will directly cooperate with law enforcement officers to address the stolen funds and attempt to resolve your case as much as possible. Please note that MEXC may not be able to share detailed information about the investigation with you. You can contact the law enforcement department directly for the latest updates.</div><p> </p><p> </p><p>MEXC</p><p>December 31, 2023</p></div>

[Issue Escalation Application] Guide

<div><h3 class="heading-3 ace-line old-record-id-NWFSdM5kuog1xlx9yfXu1vvosrf">1. Please click [Submit Application] to access the submission page for this application.</h3><div style="text-align:center" class="image-uploaded gallery old-record-id-X9IPdcTupopQXSxURznu378GsKy"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309954UOzv5ePla7QIHx.png" /></div><div class="ace-line ace-line old-record-id-OPPhd6kaQoJdNVxJgsOumQxesUa"><br /></div><h3 class="heading-3 ace-line old-record-id-GWU7d5LsXofpJtxJ7idulSRzsPc">2. Please enter the details for this application as per the prompts displayed on the page.</h3><div class="ace-line ace-line old-record-id-GtKId01NFoSZxwx50w5uE3flsSb">A. <strong>Instructions for Filling in Trading-Related Applications</strong></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-QdoRdMZMfoyPyaxs1h5uUEe8sib"><div>Trading Pair: Please select the trading pair involved in this application on the application page.</div></li><li class="ace-line ace-line old-record-id-NlzmdXnXAoptZYxNdA1ukVXZseg"><div>Trading Order Screenshot: Please locate the relevant trading order for this application on the MEXC official website or MEXC App and upload a screenshot of the trading order. How to locate the trading order: App: On the homepage, tap on the user icon in the upper left corner - [Transactions]. Web: Visit the official MEXC website, log in, and click on [Orders]. Alternatively, click <a href="https://www.mexc.com/orders/spot?tab&#61;deal">here</a> for quick access.</div></li><li class="ace-line ace-line old-record-id-RKKfduZc2otJnTxofhHuNGWTskd"><div>Issue Description: Please describe the issue for this application, including but not limited to the situation, the time of occurrence (please specify your time zone), and the platform used (App/Web).</div></li><li class="ace-line ace-line old-record-id-DCrKdBjPSoOkrTxGrJUumjuhsch"><div>Relevant Screenshots/Videos: Please upload screenshots or videos relevant to the issue.</div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-C8ImdUwVVoZTyWxQtCNu4lGwsSd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309874Bv5500FPgIbTLM.png" /></div><div class="ace-line ace-line old-record-id-CrbAdcqUmoS40exo6UCuDWtOsRc"><br /></div><div class="ace-line ace-line old-record-id-QooIds0g3oHvEKxDlRnu3ks5s2g"><strong>B. Instructions for Filling in Information for Event-Related Applications</strong></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-F6OhdQjoco5VWEx2YX7ubHYgsOb"><div>Event Link: Please input the link to the event involved in this application.</div></li><li class="ace-line ace-line old-record-id-EHzKd44bwo5hSOxfY4UuCZiHsXb"><div>Completed Event Tasks: Please fill in the list of relevant tasks you have completed, including the task names and descriptions.</div></li><li class="ace-line ace-line old-record-id-JuG7dOO15o6QxnxhRCquLX6XsDd"><div>Issue Description: Please describe the issue for this application, including but not limited to the time you participated in the event (please specify your time zone) and any prompt messages on the page when claiming rewards.</div></li><li class="ace-line ace-line old-record-id-Nn2ZdkWxjoi5OJxGdHkuOyzKsKo"><div>Relevant Screenshots/Videos: Please upload screenshots/videos of the reward records involved in this application.</div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-LUIgdGx69ovb7txrodoukv7AsHc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309859EpT2XULVfLFwBH.png" /></div><h3 class="heading-3 ace-line old-record-id-TiBDdIxZioT79UxGhkzuMGims9e">3. <strong>Viewing History Records</strong></h3><div class="ace-line ace-line old-record-id-XZWGdY0XsolXiaxDzpeuK58jsjg"><br /></div><div class="ace-line ace-line old-record-id-AlhVdS5q4oBCilx5ZnUuTY5Lszn">Clicking [Submission History] allows you to check the review progress of the current application and the results of past applications.</div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-VCPPdIVUooFZqdxotDZuehQiscf"><div>If the application review is in progress, MEXC will provide relevant explanations in the application status and notify you via email.</div></li><li class="ace-line ace-line old-record-id-XWNNdhIBJotBa3xOfVau4vCAsee"><div>If the application is rejected, MEXC will provide explanations in the application status. Please carefully read the reasons for the rejection. If you still want to submit the application, feel free to contact MEXC&#39;s online customer service at any time. <strong>We will do our best to assist you!</strong></div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-UTRmdwrsEoumZlxx4s4upjghs1d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309601Ec3MDbM3xvZGLo.png" /></div><div style="text-align:center" class="image-uploaded gallery old-record-id-NlOudQmTootgGTxISxNum9QNsSe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309379TpI9R0pe0bEGVY.png" /></div><h3 class="heading-3 ace-line old-record-id-NjvjddKmOoTjMMxu2GuurrDrs1e">4. Important Notes</h3><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-RVWKdcuiNoY9VjxInofuozXKsfe"><div>To efficiently address your issue, please ensure that the information you provided is as accurate as possible. </div></li><li class="ace-line ace-line old-record-id-J7hrdNL4voKNsfxoAzZujF8Bsi0"><div>After you submit the application, the MEXC Customer Service representative will complete the review within 1 business day (estimated). The result of your application will be notified to you via email, so please check your inbox. Additionally, you can also check the review result through the submission history.</div></li><li class="ace-line ace-line old-record-id-J6I2dvYPqoXdSix16hEuYVtYsad"><div>Please note that the application link is only valid for a limited time. If the link has expired but you still need to submit an application, feel free to contact MEXC&#39;s online customer service at any time. <strong>We will do our best to assist you!</strong></div></li></ul></div><p><span class="lark-record-clipboard"></span></p>

How to Check Address and Memo

#Deposits & Withdrawals

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>When you hold digital assets in a wallet or on other trading platforms, it is necessary to provide a deposit/withdrawal address for all digital assets when conducting deposits or withdrawals. Some digital assets not only require a deposit address but also a Memo.</div><div> </div><div>A Memo is a numerical string that ensures the uniqueness of the deposit/withdrawal address, corresponding one-to-one with the deposit/withdrawal address. Memos on other platforms/wallets may also be referred to as Tag, Message, digital ID, or label. Incorrect or missing Memo entries may result in asset loss, so please ensure accurate completion.</div><div> </div><h2>1. How to Find the Crypto Address and Memo Correctly (Using the MEXC Platform as an Example)</h2><div> </div><div>Web: Open the official MEXC website, click on [Wallets] in the top right corner - [Deposit], and select the crypto under &#34;Select Crypto&#34; to view.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902302uiSgXvRBhVocKO.png" style="max-width:100%;height:auto" /></div><div> </div><div>App: Open the MEXC App, tap [Wallets] - [Deposit], and search for the crypto to view.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902595Jl7WuYqC89XzSI.png" style="max-width:100%;height:auto" /></div><div> </div><h2>2. After Obtaining the Correct Deposit Address and Memo, Follow the Steps Below:</h2><div> </div><div>Web: Open the official MEXC website, click on [Wallets] in the top right corner - [Withdraw], and select the crypto under &#34;Select Crypto&#34; to enter the withdrawal page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902204bNzYhnHHvDTlMm.png" style="max-width:100%;height:auto" /></div><div> </div><div>App: Open the MEXC App, tap [Wallets] - [Withdrawal], and search for the crypto to enter the withdrawal page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902465I1PLIVASzmEhLy.png" style="max-width:100%;height:auto" /></div><div> </div><h2>Reminders:</h2><div>1. Memos correspond one-to-one with deposit/withdrawal addresses, ensuring the uniqueness of these addresses. Entering them incorrectly or omitting them may lead to asset loss.</div><div>2. When selecting a deposit network, ensure that the withdrawal network on other trading platforms or wallets matches the deposit network on MEXC; otherwise, it may result in asset loss.</div><div>3. Not all crypto or networks require Memos. Deposits or withdrawals of assets should be operated according to the actual situation. If no Memo is required for withdrawals, check &#34;No Memo.&#34; If a Memo is required, both the address and Memo must be filled in simultaneously; otherwise, it may result in asset loss.</div><p> </p><p> </p><p>MEXC<br />November 17, 2023</p></div><p> </p>

Subscribe to MEXC Digest

Weekly market moves, listings & insights, straight to your inbox.
By subscribing, you agree to receive MEXC newsletters and email updates, and to our Privacy Policy. The content provided is for informational purposes only and does not constitute investment advice.

Join MEXC on Telegram

Get the latest listings, events, and updates in real time, straight from our official Telegram channel.

MEXC Note on Guarding Against Phishing Attacks

<p><strong>1. What is Phishing</strong></p> <p>Phishing is a criminal fraud in which criminals use various means to impersonate MEXC (website pages, customer service staff, etc.) to obtain sensitive personal information such as user names, passwords, funds and identification number.</p> <p>&nbsp;</p> <p><strong>2. Common Online Phishing Methods</strong></p> <p>Phishing methods mainly include phishing websites, SMS phishing, etc.</p> <p>Phishing websites: The attackers carefully imitate and create a phishing website that has the same interface as the MEXC official website to deceive users. When the users click and enter the phishing website without paying close attention to the link, and submit the account password and other relevant information, the attackers have succeeded in the attack.</p> <p>SMS phishing: Attackers pretend to be from the official platform and send enticing or misleading text messages to their target audience. These messages will normally prompt the users to click a link. Once the users accidentally click the link and submit sensitive information such as the account password, the attackers will be able to steal the information.</p> <p>In common phishing attacks, the attackers may impersonate the platform’s customer service, create a phishing website, or send text messages and emails to the users. They would lure users into clicking a link or scanning a QR code with reasons such as clearing out, account upgrading, or funds at risk. Once information such as account password, verification code, and fund password is leaked, the digital assets in the account will be stolen immediately.</p> <p>&nbsp;</p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282310057552IK0vUfWvweerw.png" alt="mceclip0.png" width="303" height="480"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282310071159J2EXifsm5WTTg.png" alt="mceclip1.png" width="300" height="480"></p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231008471MGDrQfXgrLt1fi.png" alt="mceclip2.png" width="305" height="488"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231010062urn1gGpjJiMC5f.png" alt="mceclip3.png" width="303" height="485"></p> <p>&nbsp; &nbsp; &nbsp;&nbsp;</p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Example of phishing sites</p> <p>&nbsp; &nbsp; &nbsp;<img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231011447bhH1Pce1tGp9kd.jpg" alt="mceclip4.jpg" width="219" height="155"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231012851CKKnZVSeBgUdJ6.png" alt="mceclip5.png" width="197" height="205"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202304282310142689vKO60ILCgZGlM.png" alt="mceclip6.png" width="240" height="183"></p> <p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Example of phishing SMS</p> <p><strong>3. How To Guard Against Phishing Attacks?</strong></p> <p>(1) Identify phishing websites, do not click unknown links, and log in on the official website to avoid password leakage which can result in loss of funds.<br>Official website: <strong><a href="https://www.mexc.com/">https://www.mexc.com/</a></strong></p> <p>(2) Raise security awareness. The platform account password should be different from other websites. Private keys and mnemonics should not be saved locally.</p> <p>(3) Do not search for URLs using Google and other search engines. It is recommended that you manually enter the URL to log in. Look for the official MEXC website: <strong><a href="https://www.mexc.com/">https://www.mexc.com/</a></strong></p> <p>(4) Do not disclose account password and other information to anyone, especially your private key, etc.</p> <p>(5) Set up an anti-phishing code:<br>You can set it by going to "User Icon - Security - Anti-Phishing Code". After the set up is completed, all future emails sent to you by MEXC will contain the anti-phishing code. If there is no anti-phishing code in the email, it is a scam email and you need to be vigilant.</p> <p><br><strong>Setting up on website:</strong></p> <p>&nbsp;</p> <p>&nbsp; &nbsp; <img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231015804RJ0DSVHFd57l6r.png" alt="mceclip9.png"></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428231017347DBf4O9WQsCyg4c.png" alt="mceclip11.png"></p> <p>&nbsp;</p> <p>(6) If you receive any call/email/URL/Telegram from an “official personnel”, you can visit the official verification channel <strong><a class="c-link" tabindex="-1" href="https://www.mexc.com/official-verify" target="_blank" rel="noopener noreferrer" data-stringify-link="https://www.mexc.com/official-verify" data-sk="tooltip_parent" data-remove-tab-index="true">https://www.mexc.com/official-verify</a> </strong>for verification.</p>

How to add MEXC emails to Outlook and Gmail whitelist？

<h3><strong>I. Outlook Whitelist Settings</strong></h3> <h4><strong>1. Login to Outlook</strong></h4> <p><span style="font-weight:400">URL: <a href="https://outlook.office365.com" rel="nofollow">https://outlook.office365.com</a></span></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230814018BvYyWPkjZk5OQl.png" alt="1.png" /></p> <h4><strong>2. Add MEXC domains to the whitelist according to the following instructions:</strong></h4> <p><span style="font-weight:400">Instructions: [Settings ➡️ View all Outlook settings ➡️ Mail ➡️ Junk email ➡️ Safe senders and domains]</span></p> <div><div class="rich-text-paragraph" style="min-height:15px"><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for domain name:</p><ul><li><a href="http://mexc.com/" rel="nofollow">mexc.com</a></li><li><a href="mexc.link" rel="nofollow">mexc.link</a></li><li><a href="http://mexc.cg/" rel="nofollow">mexc.cg</a></li><li><a href="http://mexc.ci/" rel="nofollow">mexc.ci</a></li><li><a href="http://mexc.sg/" rel="nofollow">mexc.sg</a></li></ul><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br /></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for email address:</p><ul><li><a href="mexc&#64;email.mexc.link" rel="nofollow">mexc&#64;email.mexc.link</a></li><li><a href="mailto:mexc&#64;email.mexc.ci" rel="nofollow">mexc&#64;email.mexc.ci</a></li><li><a href="mailto:mexc&#64;email.mexc.cg" rel="nofollow">mexc&#64;email.mexc.cg</a></li><li><a href="mexc_official&#64;email.mexc.link" rel="nofollow">mexc_official&#64;email.mexc.link</a></li><li><a href="mailto:do_not_reply&#64;mailer.mexc.sg" rel="nofollow">do_not_reply&#64;mailer.mexc.sg</a></li><li><a href="mexc&#64;notice.mexc.link" rel="nofollow">mexc&#64;notice.mexc.link</a></li><li><a href="mailto:mexc&#64;notice.mexc.cg" rel="nofollow">mexc&#64;notice.mexc.cg</a></li><li><a href="mailto:mexc&#64;notice.mexc.ci" rel="nofollow">mexc&#64;notice.mexc.ci</a></li><li><a href="mexc&#64;info.mexc.link" rel="nofollow">mexc&#64;info.mexc.link</a></li><li><a href="mailto:mexc&#64;info.mexc.cg" rel="nofollow">mexc&#64;info.mexc.cg</a></li><li><a href="mailto:mexc&#64;info.mexc.ci" rel="nofollow">mexc&#64;info.mexc.ci</a></li><li><a href="dontreply&#64;notification.mexc.link" rel="nofollow">dontreply&#64;notification.mexc.link</a></li><li><a href="mailto:dontreply&#64;notification.mexc.cg" rel="nofollow">dontreply&#64;notification.mexc.cg</a></li><li><a href="mailto:dontreply&#64;notification.mexc.ci" rel="nofollow">dontreply&#64;notification.mexc.ci</a></li></ul></div></div><p><br /></p> <p> <br /></p> <p><span style="font-weight:400">Note: Once the whitelist settings have been done, please wait for 10 minutes before trying again as it may take some time for the whitelist to take effect for certain email service providers.</span></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230815488b5aLAogaGrSzY6.png" alt="2.png" /></p> <h3> <br /></h3> <h3><strong>II. Gmail Whitelist Settings</strong></h3> <h4><strong>1. Login to Gmail</strong></h4> <p><span style="font-weight:400">URL: <a href="https://accounts.google.com" rel="nofollow">https://accounts.google.com</a>/</span></p> <p> <br /></p> <h4><strong>2. Check whether Gmail has blocked the email addresses according to the following instructions:</strong></h4> <p><span style="font-weight:400">Instructions: Go to [Settings ➡️See all settings ➡️Filters and Blocked Addresses] to see if MEXC emails are blocked. If they are blocked, please remove the emails and domains from the list.</span></p> <p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for domain name:<br /></p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li><a href="http://mexc.com/" rel="nofollow">mexc.com</a></li><li><a href="mexc.link" rel="nofollow">mexc.link</a></li><li><a href="http://mexc.cg/" rel="nofollow">mexc.cg</a></li><li><a href="http://mexc.ci/" rel="nofollow">mexc.ci</a></li><li><a href="http://mexc.sg/" rel="nofollow">mexc.sg</a></li></ul><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br /></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Whitelist for email address:</p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li><a href="mexc&#64;email.mexc.link" rel="nofollow">mexc&#64;email.mexc.link</a></li><li><a href="mailto:mexc&#64;email.mexc.ci" rel="nofollow">mexc&#64;email.mexc.ci</a></li><li><a href="mailto:mexc&#64;email.mexc.cg" rel="nofollow">mexc&#64;email.mexc.cg</a></li><li><a href="mexc_official&#64;email.mexc.link" rel="nofollow">mexc_official&#64;email.mexc.link</a></li><li><a href="mailto:do_not_reply&#64;mailer.mexc.sg" rel="nofollow">do_not_reply&#64;mailer.mexc.sg</a></li><li><a href="mexc&#64;notice.mexc.link" rel="nofollow">mexc&#64;notice.mexc.link</a></li><li><a href="mailto:mexc&#64;notice.mexc.cg" rel="nofollow">mexc&#64;notice.mexc.cg</a></li><li><a href="mailto:mexc&#64;notice.mexc.ci" rel="nofollow">mexc&#64;notice.mexc.ci</a></li><li><a href="mexc&#64;info.mexc.link" rel="nofollow">mexc&#64;info.mexc.link</a></li><li><a href="mailto:mexc&#64;info.mexc.cg" rel="nofollow">mexc&#64;info.mexc.cg</a></li><li><a href="mailto:mexc&#64;info.mexc.ci" rel="nofollow">mexc&#64;info.mexc.ci</a></li><li><a href="dontreply&#64;notification.mexc.link" rel="nofollow">dontreply&#64;notification.mexc.link</a></li><li><a href="mailto:dontreply&#64;notification.mexc.cg" rel="nofollow">dontreply&#64;notification.mexc.cg</a></li><li><a href="mailto:dontreply&#64;notification.mexc.ci" rel="nofollow">dontreply&#64;notification.mexc.ci</a></li></ul> <p><span style="font-weight:400">Note: Once the whitelist settings have been done, please wait for 10 minutes before trying again as it may take some time for the whitelist to take effect for certain email service providers.</span></p> <p> <br /></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230817237P8AiSyYoyc3t8t.png" alt="3.png" /></p> <p> <br /></p> <p><strong style="font-family:&#39;-apple-system&#39; , &#39;blinkmacsystemfont&#39; , &#39;segoe ui&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">3. Go to [Filters and Blocked Addresses] and click [Create a new filter]</strong><span style="font-weight:400">.</span></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230818785D5zKTJzkYIG82S.png" alt="4.png" /></p> <p> <br /></p> <p><strong>4. Fill in MEXC domain names one by one In the “From” section and click [Create Filter].</strong></p> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230820243bKLT7K1jxoIUJQ.png" alt="5.png" /><br /><br /></p> <h4><strong>5. Tick the checkbox for &#34;Never send it to spam&#34; and click [Create filter].</strong></h4> <p><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20230428230821756HCfXEgrxnFrulo.png" alt="6.png" /><br /><br /></p> <p> <br /></p> <p> <br /></p> <p> <br /></p>

How to Link Mobile Phone, Email, and Google Authenticator

<p> </p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1. How to Link Mobile Number to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1.1 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [Mobile Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/4nSjO8l1zPhAJt8vWfKNIlsfBci3PxQ6g_MYKObhhytzHdwsi_HC0jR1sUctjFoF0e7M-H4LL3asruKzpozT7Ix_tBioEEyAfgRKFdtGtYd72aWU7vhFh8AGpNEu9wJXxWN5hNAFHgwitAu5hohSKjs" width="592" /></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/SVyhp5Ex4mNunD0uFv09T6tdxwUCR7KqO4s_F315AQ45lP0g5Ul66UIW0ovF4unD4DNYxIBo3UPMD-xbjmuGQFBS_7S26UmdXf6Owt9AJNF1OT2zDf6063duj7_G5wsAz8OvuXwPkiHMczOcVhy6Maw" width="602" /></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Fill in the mobile number, SMS verification code, and email verification code, then click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/I2u4vwloU37nhGRLsJtztKx8YREaPIXJrRn-xeNqRmVRO-Qqb1ON5Izj9l10Ds4kic6O6vT2-ETdiJTGiQ6ghWiPbHQmG-GaK_uEArpVHzmYy5XFlWQraDMPWUdXta7Ir0iWjW07R_5puPMrLv2bWUQ" width="602" /></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"><br /></p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">1.2 On the App</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app&#39;s homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/hSutHFDMd02kQdzwkGuOxg7t9b7LJK_SHdoPx0TZe2IeDHMToxBl3Bub9gR08UYoHIVEZ-F_UT-cOSbwSG3Huigwbt7AM9yayUkLQ5A382yqGAd8TTCNlFj_OGG2GudSpYOL-4DvCSjM8SXb9DHm3l4" width="602" /></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/cVosZq_Cdub8ARalWqZ4TBMWtui6yeT96p6HlR21-K3Vy0bN1EqXGKOVf_ltzn-_Jh8xR-xkGVUXTQjWur5fSgg4Isu8l31t71KOarvHsWz7IbGTjBF8JC_ecp1RPerSTYxVtqAKnrIEmFbMt--6IzU" width="602" /></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><br /></p><p><br /><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Tap on [Mobile Verification], fill in the mobile number, SMS verification code, and email verification code, then click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/oCzWoGSp_lCInoYbt972mQAQ4uLMYydQfcx3Kmf8ptNv40E-hTS46qawgVAeEi_88YUqm9HxwyT16yjxwIK4BImUDzOZdxaDEPNrglCIcyHoe9lNyDYODKH7K2u2WxMHBiqM7kFQZQS7UjOH2zIYg-k" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/u-B8XjPIJXvu2VNTjjW-w6MobjU5Mt6MkJ6Pa9Q36qsZUQRgVvID9Ol-k-wrWvgBCGN_2iY0rRBTTNXY8DB9hFl1UzjuY0rAHTzUbHGWIa11iRnt7MXxvKGfoFX0zmjBrw52zAT0rYWr2JzoInG7RsI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2. How to Link Email Address to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2.1 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [Email Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/MP20SpIgJPz1lD3QpsySkGlaZCl76tA575WYsqEHS3mpOS-SmOpYbMt4bJSCMIg9zewG7PVlWRwIuLZENRHcgGPrW5PqzXGYCYZcLa2Vs5DuO7zwjYyYLwJnHPyOHW1gmqFYDZTt1XC6Xgc6qf0kIk0" width="592" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/6-cbIxZgFjZKu36f2ZJ8UMaKdnocq1hpIdU5frktHkREBYbYn-QpgWn70Y2AELbpxJQLxeOmVDer2-zKC8GwPXGjfuYiXZMEnPjGyWOP4-hgC8weDm5jwTxEyDeDHqK3viuWLz4i8Q5WfGTtyKvxFlQ" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Fill in the email address, email verification code, SMS verification code, and MEXC/Google Authenticator code. Then, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/g5pKdWXTZ89TVn9Y4zZgk9I90fha8l8bxmQyRq3dW7F5gOxmkN0B9156-bBmMiduLPE-q-zuYjwRxA1Kdu-NgfSO2LsvJLtL6fqQQA42jTVof0FGRdLIKrfq7I9s0dhYwUcK_m5RUVMX2oZa_o3oTY4" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">2.2 On the App</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app&#39;s homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/UuP54uph4A9MWnaEyWNaM13pSUXFZZFzRaVkZ_DdtTqNtSq_ndAFOXBUqPPfVzhmFCgPYeASCawxLTGPbLLmMA71_B9u3TpPm20IpVRSCv5LCaPJuER2rzZrjx52kyWM_4zSl4JYImu8_Z0G5AwwFtM" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/s5wjZ4_XtXAD-AlmROg7CCNG5yy0us8q_aUyPxSzf3Kn_t497Fi6DMTrUk05yg-Td5Mx-OTUynlh6GqO7VJxyVmT2g1oP8mp3UvscsdmrMKhb0fDh9ATHiO99OjaqvjuTjZw-leMOV99iFaXdUCbE-0" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Tap on [Email Verification], fill in the email address, email verification code, SMS verification code, and Google Authenticator code. Then, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/IRZ3pWcwTnXesVBASdvtLWFpMzYbhguP2EQlMiH8uyKRsRq0uvoKcvqxGIKLLweaw7Y8kQl26BcoWqHJfXV3lHmGcYL-O-NtE93Hz4GrdD9nIgPJGOjeOYw4BxbGeR-n25U0m01mjsbZgmx528wmOcw" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/ei4mxAeE7txAzRiNfI2OEWND9dbg4Pc0fP4-FP1w5rlYM0VZyFy5uRByBCRChRJAw3X3mwwhGKf46OIb_-475NddwUrldvmQwnoKFg6FDG6RIIF7ELQ3haZUTJ2BXCvqoj_ujMJnePtmvlEm2RlDiPI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><h2 style="line-height:1.38;margin-top:18pt;margin-bottom:4pt"><span style="background-color:transparent;color:#000000;font-size:17pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3. How to Link Google Authenticator to MEXC Account</strong></span></span></h2><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.1 What Is Google Authenticator?</strong></span></span></h3><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">MEXC/Google Authenticator is a dynamic password tool that works similar to SMS-based dynamic verification. Once linked, it generates a dynamic verification code every 30 seconds. The verification code can be used for secure authentication during login, withdrawals, and modification of security settings. It provides an additional layer of security when using your MEXC account.</strong></span></span></p><p><br /></p><h3 style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#434343;font-size:13.999999999999998pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.2 On the Website</strong></span></span></h3><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Log in to the official MEXC website: www.mexc.com, click on the user icon - [Security], and select [MEXC/Google Authenticator Verification].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh4.googleusercontent.com/wijOAbqd9Xnxe6sgl7Qo3VaCxPNB2RpI0LkNbvxSLX7RAd_R6JY3vQqmCl-K_lUkwDnPJ-d64pWfdW0cnAltix_JwPv4KZ9V5w82REH0hA96j5ex-Fm4jkBk9Qnd3ah3x6FL9Qj7MsIx0tHHmm3FBDI" width="592" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/Ykn8PeYiMc6cQehZgf4PZ2XCrAer-thM22rz_C6v86iisTIPOgJjC8_cHlPCg1DyV1RoLaIDSr2bHEyBcG-4Cmt2FCJAPlMFFrJSaNh3Zd61GrYflPBm2aTDDG_pMSwXaNO4lwJRXROVVazeJg93sTk" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Download the authenticator app.</strong></span></span></p></li></ul><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For iOS users: Log in to App Store and search for &#34;Google Authenticator&#34; or &#34;MEXC Authenticator&#34; to download.</strong></span></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For Android users: Go to Google Play and search for &#34;Google Authenticator&#34; or &#34;MEXC Authenticator&#34; to download.</strong></span></span></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">For other app stores: Search for &#34;Google Authenticator&#34; or &#34;2FA Authenticator&#34;.</strong></span></span></p><p><br /></p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step1.  Open the downloaded authenticator app, scan the QR code on the page or copy the key and paste it in the app to generate verification codes.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:50%" /><col style="width:50%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/6XLWbn56zaQivPhhQ0yM3SD2jqm6ZeU1OHYIF3XDHLj6wq7TlBInKrwDNeBF6PC1iZqjJzKajKpOzuFiCHPClZcelNYx30KmcG7x4N936OOXOYlMGNQmEy6UhzPA8rwg9XCWdDzCoBVam9TF5UH9ElM" width="602" /></strong></td><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/sfzaTUlxUbNf7vtWKePT8iBM3_moIxJOyAqVpMgZ96Wh_qDLOdaScriBBwKIJDfN6pRj_X2P6MUhnrgRLSQXtr6rjT8Mvh82NjCv_NmLOnvD-GAWhJlL_K1yif1uhw6TQR-dUnskf1pHS5SZDo4dqnM" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"> </p><p><br /><br /></p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step2.  Safekeep the key to be used for the recovery of MEXC/Google Authenticator in case you change or lose your mobile phone. Before linking, please make sure to backup and save the above-mentioned key.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh5.googleusercontent.com/4fMThp_IWwjh4J_XwdkdMdYsKMC3VJ_7qmn6SvnRKiak11GZfMwDidi7ymoMc2DNLmTXHHgaCU6fpB8ueN7hZKq6hWEd_D-SDo_XaTB-WAPHUkqG5bCyRqEMQczia1PE9sBPoASa9bMfO8SundkVjgU" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">Step3. After entering your account login password, SMS / email verification code, and Google Authenticator code, click [Enable] to complete the process.</strong></span></span></p><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/-DKtr5AX-Jz9ZxXr9-NeDHGRyp8ez-Hn1bbpPNKYVnTMQGZDVsvyNe4HnT5O6DHEa_XhykClg46VkPba22KgCqTIU7tB7GoJ3g8eUvEpkl57nAR6sknL0egLO9a1mNcAWmCNbm2E5lHMZEqjh2E9CBk" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p> </p><p style="line-height:1.38;margin-top:12pt;margin-bottom:0pt"><span style="background-color:transparent;color:#000000;font-size:13pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">3.3 On the App</strong></span></span></p><p> </p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:0pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">On the app&#39;s homepage, tap on the user icon - [Security].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh6.googleusercontent.com/JBN23O4WqGq9HMgKA7f-pNMTvpwgeQHJVOrOWpgvG9Uoy3pwdb1ZDDb3Q9ho9gzpC_xbsbqEzlS1BzMsZEEneP2YSpzyGASTkwypr0tBOx6cLkXafThvG4dbAZ9QmKlvTeIr9aGyW12gfn3-0TAP8go" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">If you have not downloaded an authenticator app, please go to the app store to download, or click [Download Google Authenticator]. If you have already downloaded an authenticator app, click [Next].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/hNPev8VyA7H97Fz2L32nUtTKRy5F_r44Voy3mkEFD30XsTOsdTGLXgRMfDMaY-jiQtiLCLdqAU_en3Qtwq7GQSW84rpNiXXwAP9a5P7gy1nPE1kZsQN2HePD1sq5aKk7pgL7wGtFuT82WQ2FX52GdfI" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">In the authenticator app, scan the QR code, or copy the key for verification code generation. Once completed, click [Next].</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/kN01cmCKeEtb8lo2hxTzZu8V4QEhNFAW1RUJNTyICS5XI3x_aSmDxKCcVAqsF6iZ-Y-XhHmxDDoGM9XvO3cgXqcTXNCXKzDrZJBpU_-D-5UKJM47_tOzq9XD9RyGM_WS-qq4N1gvxYQifuZni0rSqgE" width="539" /></strong></td></tr></tbody></table></div><p><br /></p><ul style="list-style-type:disc;margin-top:0;margin-bottom:0"><li style="background-color:transparent;color:#000000;font-family:&#39;arial&#39;;font-size:11pt;font-style:normal;font-variant:normal;font-weight:400;list-style-type:disc;text-decoration:none;vertical-align:baseline"><p style="line-height:1.38;margin-top:12pt;margin-bottom:12pt"><span style="background-color:transparent;color:#000000;font-size:11pt"><span style="font-family:&#39;arial&#39;;font-style:normal;font-variant:normal;font-weight:400;text-decoration:none;vertical-align:baseline"><strong style="font-weight:normal" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59">After entering your account login password, SMS / email verification code, and Google Authenticator code, click [Confirm] to complete the linking.</strong></span></span></p></li></ul><p><br /></p><div style="margin-left:0pt"><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:100%" /></colgroup><tbody><tr style="height:0pt"><td style="border:1pt solid #000000;min-width:2em;padding:5pt;vertical-align:top"><strong style="font-weight:bolder" id="docs-internal-guid-66850e15-7fff-1979-7c29-551ff1bcde59"><img style="max-width:100%;height:auto;margin-top:0px;margin-left:0px" src="https://lh3.googleusercontent.com/gW_yTIaKDPr22QmepdyZwIxrmHzvl8VIQYrD0woZ5ZXgWIS0wXen1HDHGRqj0QARGWDJ2w988oqiFSHglGVBCtlub0boL2lo9FmrktbOXfojL9phtkvOGw5Fk7-0IWe0R5szCosSf9_mprs43_ChWRU" width="602" /></strong></td></tr></tbody></table></div><p><br /></p><p style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;text-align:center"> </p><p><br /><br /></p><p> </p><p> </p><p> </p><p>MEXC</p><p>July 10th, 2023</p><p> </p><p> </p><p> </p>

Unable to Upload Photos During KYC

<div><div class="ace-line ace-line old-record-id-OwcddRyKBo0qetxCc52u77Xysbe"><span style="background-color:rgb( 255 , 255 , 0 )">If you are unable to upload photos or are prompted that you have submitted the wrong information during your KYC, you can refer to the following points for verification.</span></div><p><br /></p><div class="image-uploaded gallery old-record-id-XIZzdnb2DowONuxxDPxulECZsZd" style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F202306151108426943ReCt6csebemgv.jpeg" width="361" style="margin-left:auto;margin-right:auto" /></div><div class="ace-line ace-line old-record-id-L1BZdAULyofak4x6ptaujZznshc"><br /></div><ol class="list-number1"><li class="ace-line ace-line old-record-id-E7XidbwR0ob2t5xcNfJuxYqkssd"><div>The image format must be JPG, JPEG, or PNG.</div></li><li class="ace-line ace-line old-record-id-QBHEd5NBzoWkinxWhfXuHsq5sgK"><div>The image size must be less than <span style="background-color:rgb( 255 , 255 , 0 )">5 MB</span>.</div></li><li class="ace-line ace-line old-record-id-EawIdwEHloLTVgxpMEuuFOoBs7g"><div>The valid ID must be your <span style="background-color:rgb( 255 , 255 , 0 )">personal</span> and <span style="background-color:rgb( 255 , 255 , 0 )">original</span> ID, driver&#39;s license, or passport.</div></li><li class="ace-line ace-line old-record-id-IYeLdgX9boz3MwxnvhauDwcws2f"><div>Your valid ID must be that of a citizen of a country that does not restrict trading, as specified in &#34;II. Know-Your-Customer and Anti-Money-Laundering Policy&#34; - &#34;Trade Supervision&#34; of the MEXC User Agreement. MEXC User Agreement link: <a href="https://www.mexc.com/terms" rel="nofollow">https://www.mexc.com/terms</a></div></li><li class="ace-line ace-line old-record-id-AgundUc5AoF6Ntxh7LduF9h9sqg"><div>If you submit an application that meets all of the above requirements, but still cannot complete the KYC verification, it may be due to a temporary problem with the network connection. We recommend that you resubmit your KYC verification based on the following instructions.</div></li></ol><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-BD0IdUcswoWEa5xUSfPuTFdLsSd"><div>Wait a while before resubmitting the application</div></li><li class="ace-line ace-line old-record-id-O5Z4dOgyPoFWMIxrgaIuIYX9sff"><div>Clear the browser and terminal cache</div></li><li class="ace-line ace-line old-record-id-S6t2dxmjEo77a1x8hLEunkTRszc"><div>Submit your application on the website or app</div></li><li class="ace-line ace-line old-record-id-PgvidrgbfoqJIxxzQEfuGlw5sHb"><div>Use other browsers to submit the application</div></li><li class="ace-line ace-line old-record-id-SlhJdc1NTorF1ExsuTCup7pBsRe"><div>Update the app to the latest version</div></li></ul><div class="ace-line ace-line old-record-id-WJgudrgZOoQUgPxUCbBuSVmcsRg">If you are still unable to solve the issue after troubleshooting, please send a screenshot of the KYC interface error message to our Customer Service for verification. We will handle the issue promptly and optimize the relevant interface to provide you with better service. Thank you for your cooperation and support! </div><div class="ace-line ace-line old-record-id-JvjUdARxjojxi1xuiKguJoPwsVb"><br /></div><div class="ace-line ace-line old-record-id-WfHndy6wioeMRVxMTt6uHha6s0d"><br /></div><div class="ace-line ace-line old-record-id-J1D5doZC8o8VJUxxWE8up4ilsvf">MEXC</div><div class="ace-line ace-line old-record-id-PxB5d03rzobnMJxukv0uq1tTsVc">June 13, 2023</div></div><p></p>

MEXC P2P Merchant Agreement

#Fiat/P2P

<div><div>Last updated: 10 April 2025</div><div> </div><div><strong>1. INTRODUCTION</strong></div><p> </p><div>1.1 These terms and conditions (the “Terms”) constitute a contract between you and MEXC, governing your access to and use of the MEXC services as a Merchant. Throughout this Agreement, references to “we”, “us” and “our” means MEXC and its affiliates.</div><div> </div><div>1.2 This MEXC P2P Merchant Agreement (the “Agreement”) is an integral part of the <a href="https://www.mexc.com/announcements/article/4411633765785">MEXC P2P Service Agreement </a>(the “Service Agreement”) and <a href="https://www.mexc.com/announcements/article/17730503299897">P2P Appeal Handling Rules</a> (the “Appeal Rules”).</div><div> </div><div>1.3 By participating in P2P transactions on <a href="https://mexc.com/">MEXC.com</a> and registering as a Merchant, you confirm that you have read, understood, and accepted this Agreement, the Service Agreement, and Appeal Rules. You also agree to be bound by and comply with the provisions contained therein. If you do not fully understand and agree to any part of this Agreement, you should not use the MEXC P2P service.</div><div> </div><p> </p><div><strong>2. CHANGES TO THE TERMS</strong></div><p> </p><div>2.1 We are constantly improving the Merchant Services and may occasionally update or modify these Terms. We reserve the right to modify these Terms at any time and for any reason, without prior notice to you. The updated version of the Terms will become effective immediately upon being published on our website, with the &#34;Last Updated&#34; date displayed at the top of the Terms. By continuing to use the Merchant Services, you acknowledge and accept the revised Terms. If you do not agree with the changes, you must discontinue using or accessing the Merchant Services.</div><div> </div><p> </p><div><strong>3. DEFINITIONS</strong></div><p> </p><div>“<strong>Merchant(s)</strong>” refers to a verified and approved user on MEXC, who is responsible for processing deposit requests (where users deposit fiat currency into their wallet) and withdrawal requests (where users withdraw virtual fiat currency to their bank account). The Merchant is required to review and approve these orders within a specified period, ensuring proper verification before approval.</div><div> </div><div>“<strong>Merchant Services</strong>” refer to the services provided by MEXC to support you as a Merchant. These services include but are not limited to, access to and use of the MEXC platform, exchange and transfer services, associated applications, tools, features, programs, websites, software, and any other products or services offered by MEXC to facilitate your activities as a Merchant. These services are intended to assist you in processing transactions on the MEXC platform.</div><div> </div><p> </p><div><strong>4. MERCHANT</strong> <strong>CONDUCT AND RESPONSIBILITY</strong></div><p> </p><ul style="list-style-type:disc"><li style="text-align:left"><div>Always act honestly and professionally.</div></li><li style="text-align:left"><div>Treat others fairly, with integrity, and respect.</div></li><li style="text-align:left"><div>Ensure your advertisements, including price and quantity, are accurate before posting.</div></li><li style="text-align:left"><div>Process payments, release tokens, and respond to users quickly. Only accept payments via methods you have advertised or those supported by MEXC P2P.</div></li><li style="text-align:left"><div>Do not cancel orders without reason or make malicious appeals. Contact users to resolve issues before appealing.</div></li><li style="text-align:left"><div>Do not use “MEXC,” bank names, payment method names, or other sensitive terms in your username.</div></li><li style="text-align:left"><div>For exclusive Merchant Support, please get in touch with us via <a href="https://otc.mexc.com/control">https://otc.mexc.com/control</a>.</div></li></ul><div> </div><p> </p><div><strong>5. MERCHANT CONDUCT AND TRANSACTION REQUIREMENTS</strong></div><p> </p><div style="text-align:left">5.1 The name on your payment method must match the name used during identity verification on MEXC.</div><div> </div><div style="text-align:left">5.2 Trading with users outside the MEXC P2P platform is strictly prohibited. MEXC will not be responsible for transactions conducted privately or outside the platform. Any such actions are undertaken at the Merchant&#39;s own risk.</div><div> </div><div>5.3 You must not include personal contact information (e.g., social media or messaging apps) in your advertisement, trading terms, or auto-replies.</div><div> </div><div>5.4 Sharing external links in your trading terms, auto-replies, or directing users to external platforms through chat is strictly prohibited. MEXC only provides the platform for transactions and is not responsible for any external links or activities.</div><div> </div><div>5.5 The use of third-party payment processors or payment providers is strictly prohibited. You must use only personal or corporate bank accounts registered under your verified name for transactions.</div><p> </p><div><div><div>5.6 Splitting fiat payments across multiple transfers is not allowed. Each transaction must exactly match the agreed order amount. Partial transfers or multiple payments for a single order are strictly prohibited.</div></div></div><div> </div><div>5.7 Abusive, threatening, or disrespectful language will not be tolerated. You must maintain professionalism in all communications.</div><div> </div><div style="text-align:left">5.8 If any suspicions arise during transaction, you are advised to request additional identity verification from the user. If the user refuses to provide further information, you must contact MEXC Customer Support for assistance.</div><div> </div><div style="text-align:left">5.9 If a user reports that their bank account has been frozen after receiving payment from you, you must cooperate with MEXC and provide all required evidence.</div><div> </div><div style="text-align:left">5.10 You are strictly prohibited from engaging in any transactions involving illegal funds. The source and purpose of all assets used in P2P transactions must be legal, with no suspicion of money laundering, criminal activity, or other illegal activity.</div><div> </div><div style="text-align:left">5.11 If you bring illegal digital assets or illegal funds into MEXC, resulting in legal risks or loss of assets for MEXC and its users, MEXC reserves the right to immediately disqualify you, ban all of your activities, and confiscate your security deposit. Additionally, MEXC reserves the right to pursue compensation for any direct or indirect losses incurred as a result of your actions. You agree to indemnify MEXC against all direct, indirect, special, and consequential losses or damages arising therefrom.</div><div> </div><p> </p><div><strong>6. MERCHANT DISQUALIFICATION</strong></div><p> </p><div>6.1 To ensure a secure, fair, and transparent P2P trading environment, MEXC reserves the right to disqualify any Merchant who violates MEXC platform rules. Grounds for disqualification may include, but are not limited to:</div><ul style="list-style-type:disc"><li><div>Failing to cooperate with MEXC Support during dispute resolution, including repeatedly ignoring requests for information or assistance.</div></li><li><div>Imposing hidden charges, unauthorized fees, or requiring users to pay more than what is clearly stated in the advertisement.</div></li><li><div>Encouraging users to trade or communicate outside the MEXC platform.</div></li><li><div>Mishandling, sharing, or abusing users’ private information, such as names, contact information, or banking data.</div></li><li><div>Spreading misleading, false, or damaging information that may negatively impact user trust in MEXC.</div></li><li><div>Taking advantage of technical issues or unfair tactics to gain an advantage over other Merchants.</div></li><li><div>Using multiple MEXC accounts to manipulate trades, monopolize the market, or block other users.</div></li><li><div>Receiving excessive negative reviews, low ratings, or unresolved complaints from users.</div></li><li><div>Engaging in disrespectful, offensive, or abusive communication on the MEXC platform, including in chats, appeals, or support channels.</div></li><li><div>Participating in market manipulation, price fixing, coordinated trading, or other activities that disrupt fair market conditions.</div></li><li><div>Remaining inactive for extended periods or consistently maintaining low trading activity.</div></li><li><div>Having a low order completion rate, frequent disputes, excessive complaints, or slow response times.</div></li></ul><div> </div><div>6.2 MEXC has the sole discretion to disqualify Merchants based on their behavior, internal risk assessments, and user feedback. All Merchants are expected to comply with platform rules and provide a safe, compliant, and professional experience for all users.</div><div> </div><p> </p><div><strong>7. Merchant Penalties &amp; Violations</strong></div><p> </p><div>7.1 MEXC enforces strict guidelines to maintain a secure and fair P2P trading environment. If a Merchant violates specific terms under this Agreement, MEXC may impose penalties or restrictions on the Merchant account. These penalties may include, but are not limited to:</div><ul style="list-style-type:disc"><li style="text-align:left"><div><strong>Warning</strong></div></li><li style="text-align:left"><div><strong>Trading Suspension</strong></div></li><li style="text-align:left"><div><strong>Advertisement Suspension</strong></div></li><li style="text-align:left"><div><strong>Disqualification</strong></div></li><li style="text-align:left"><div><strong>Confiscation of Security Deposits</strong></div></li></ul><div> </div><div>7.2 Below is a breakdown of violations, corresponding behaviors, and the consequences.</div><div><table style="height:100%;width:100%;border:1px none rgb( 179 , 179 , 179 );border-collapse:collapse;border-spacing:0px;table-layout:fixed"><colgroup><col style="width:192px" width="192" /><col style="width:273px" width="273" /><col style="width:237px" width="237" /><col style="width:223px" width="223" /></colgroup><tbody><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="2"><div style="text-align:center"><strong>Behaviors</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequences</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>1st Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>2nd(&#43;) Violations</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="6"><div style="text-align:center">Breach of Clauses 4 and 5</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Failure to provide an effective payment method promptly, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Marked &#34;Payment Completed&#34; before actually making the payment</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Warning</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Unresponsive to appeals (≥ 3 times per week)</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Ad Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Possible Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Making payments from accounts that do not match the verified name on MEXC, leading to an appeal</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Trading Suspension</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Disqualification</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Use of unauthorized payment providers for transactions</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification &amp; P2P Trading Suspension</div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">Receiving a large number of negative feedback from users</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Possible Disqualification &amp; P2P Trading Suspension</div><div style="text-align:center"> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Types of Violation</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center"><strong>Behavior</strong></div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center"><strong>Consequence</strong></div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="3"><div style="text-align:center">Risk Control Triggered</div><div> </div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">The user&#39;s bank account is frozen due to receiving funds from the Merchant, and the Merchant fails to cooperate with MEXC within the given timeframe</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">P2P Trading Suspension &amp; Advertisement Suspension</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC&#39;s risk control system detects an abnormality, and the Merchant refuses or fails to cooperate with MEXC for investigation</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification &amp; Possible P2P Trading Ban</div><div> </div></td></tr><tr style="height:39px"><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="1" rowspan="1"><div style="text-align:center">MEXC&#39;s risk control system detects that the Merchant uses other accounts to wash trades and block other Merchants&#39; advertisements intentionally</div></td><td style="border:1px solid rgb( 222 , 224 , 227 );min-width:2em;padding:8px;font-size:10pt;vertical-align:top" colspan="2" rowspan="1"><div style="text-align:center">Disqualification &amp; Permanent P2P Trading Ban</div><div> </div></td></tr></tbody></table></div><div> </div></div><p> </p>

MEXC Announcement on ST Warning (February 2024)

<p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif"><strong style="font-weight:bolder">Dear MEXCers,</strong></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">To create a healthy digital asset environment, and to provide a better trading experience for our users, MEXC’s risk and compliance squad has increased monitoring and tracking of all listed pairs on our platform. Pairs with the &#34;ST&#34; tag may be hidden or delisted based on the <strong style="font-weight:bolder"><a href="https://www.mexc.com/announcements/article/4407134392857" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">&#34;ST&#34; Warning Rules</a>. </strong>Details are as follows:</p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif"><li style="list-style:inherit"><span class="wysiwyg-color-red" style="color:red">Projects that meet the &#34;ST&#34; Warning Rules will be evaluated and monitored, and should the risk of said pair to our users be deemed severe, it shall be delisted 3 days after the &#34;ST&#34; tag has been placed, and trading for the pair will be ceased.</span></li><li style="list-style:inherit"><span class="wysiwyg-color-red" style="color:red">Users who hold project tokens with the &#34;ST&#34; Warning will need to withdraw tokens to their own personal asset wallet or other exchanges. After delisting, users who do not withdraw within 30 days will be at their own risk.</span></li><li style="list-style:inherit"><span class="wysiwyg-color-red" style="color:red">Deposits for delisted tokens will not be allowed, or there may be a risk of losing the assets.</span></li></ul><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif"><strong style="font-weight:bolder">Tokens under &#34;ST&#34; Warning for February 2024:</strong></p><br /><table style="border-collapse:collapse;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 );width:87.0455%;height:65px"><tbody><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;width:66.1608%;text-align:center"><strong style="font-weight:bolder">Tokens</strong></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;width:16.692%;text-align:center"><strong style="font-weight:bolder">ST Time</strong></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;width:16.9954%;text-align:center"><strong style="font-weight:bolder">Estimated Delisting Time</strong></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">DPLAT</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-01<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-04<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">BONKGROK</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-01<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-04<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">MCTP</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-01</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">TBC</td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">AEUR</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-04<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-07<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">BIDZ</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-06<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-19<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">EMGS</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-07<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-10<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center"><div>PUMPKIN, TIE, MODA, GOAL, FANCY, AITRAN, DOGSROCK, PEPEBEAST, FNY, SRC, FXY, NGT, GAI, MOSPACE, VRS, BUGAT, QTE, DIAMOND, FDV, BCP, PHAROS, SAFEMARS1, SPIRIT, GEM, WSB1, WOFO1, MINNA, DOGEX, SILVER, ACEQUEST, SNC, RAFT, XRP8, HEME, CYBERAI, OPOS, CFH, PEPEDAO2, ABCD, DECENFI, BART2, SKY, DOGECOIN2, SPAI, CCN, MCTU, BAI, TIM, KLC, UCF, SONIC1, PEPE3, DLANCE, PIRI, AIPLAY, BITCOIN1, XCOM, SQUID2, OGZ, BIGPANDA, VLK, VMS, L, ZIZY, FOXAI, AIEMOJI, WFAI, PAPI, PSYOP, PNB, BOBPUPPY, PPIZZA, FOUR, AIEN, SPGBB, SERP, SHOOTER, NBT, SBG, PRMX, DIE, NEPT, COGO, HYPES, MMO, MIM, FND, SUZUME, TIGER, POPK, VKT, RVLT, REVO, FUNFI, GSTBSC, KVERSE, EWC, OKLP, DOGEKING, PKN, BTSC, GBC, SG, NXD, CPOS, NAO, GDO, GFLOKI, CAN, CHE, 1MIL, BFLY, KTON, IOEX</div><br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-13<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-16<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">JPG</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-17<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-20<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024TOKEN, ETFSOL2024</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-21<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-24<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">CTEX</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-22<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-03-11<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">ATPAY</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-23<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-26<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">BOO1</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-27<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-03-01<br /></td></tr><tr><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">TRL, ZERO, WHEN</td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-02-28<br /></td><td style="border:1px solid rgb( 204 , 204 , 204 );min-width:50px;height:20px;text-align:center">2024-03-02<br /></td></tr></tbody></table><p><br /></p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bolder">Please note:</strong></p><ul style="margin-top:0px;margin-bottom:1em;list-style:disc;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><li style="list-style:inherit;font-size:15px"><span style="font-size:15px">Once tokens are delisted, MEXC no longer supports their deposits and trading services. However, </span><strong style="font-weight:bolder"><span style="font-size:15px">withdrawal services will remain available for 30 days after delisting. Please withdraw your assets in time to avoid any asset losses. For withdrawal steps, please refer to the announcement: </span><a href="https://www.mexc.com/announcements/article/5220961984153" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">How to make a withdrawal</a>.</strong></li><li style="list-style:inherit;font-size:15px"><div style="font-size:15px"><div class="ace-line ace-line old-record-id-CHNTdplrLo90kbxgwnVuRidusxc" style="text-align:left"><span style="font-size:15px">The deposit service will be closed once the token is delisted. </span><strong style="font-weight:bolder"><span style="font-size:15px">If you still deposit tokens to MEXC after the delisting, the platform will return your assets to the original sending address. </span></strong>This operation will cause some on-chain fees.<span style="font-size:15px"> If the address is not your wallet address, please contact the original sender platform to assist in crediting the tokens.</span><br /></div><br /></div></li></ul><div style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">MEXC aims to protect the rights and interests of investors and encourage the healthy development of the blockchain industry.</div><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">We apologize for the inconvenience caused. Thank you for your understanding.</p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">Should there be any inquiries, please contact our official staff through the official MEXC Telegram.</p><p style="margin-top:0px;margin-bottom:1em;color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif">MEXC reserves the right to interpret the above information at our sole discretion.</p><div class="ace-line ace-line old-record-id-HSD2dyCMvoYfL0xKhfgu7UWPscc" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><div class="ace-line ace-line old-record-id-HSD2dyCMvoYfL0xKhfgu7UWPscc" style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal"><strong style="font-weight:bolder">Find us on</strong></div><div class="ace-line ace-line old-record-id-FBZXdRlF7onJHFxDsHpu7nDfsCb" style="color:rgb( 51 , 51 , 51 );font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal"><div><a href="https://x.com/MEXC" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Twitter</a> |<a href="https://t.me/MEXCEnglish" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none"> Telegram</a> |<a href="https://www.facebook.com/mexcofficial" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none"> Facebook</a> |<a href="https://discord.com/invite/Hs2e93Xav5" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none"> Discord</a>&#xff5c;<a href="https://www.instagram.com/mexc_official/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Instagram</a>&#xff5c;<a href="https://blog.mexc.com/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Blog</a> | <a href="https://www.reddit.com/r/MEXC_official/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">Reddit</a> | <a href="https://www.youtube.com/&#64;MEXCofficial" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">YouTube</a></div></div><br /></div><div class="ace-line ace-line old-record-id-U6JbdaAVBovCjKxUSaCu05MLssd" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">Buy USDT Instantly here: <a href="https://otc.mexc.com/" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">https://otc.mexc.com/</a></div><div class="ace-line ace-line old-record-id-ChzAd2AmMomx8Qx8FTiuYXC8str" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">Refer a friend to enjoy a high rebate, create your personalized invitation link today:</div><div class="ace-line ace-line old-record-id-YGGCdhYFboivGtxA2fpuDCYJsQc" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><a href="https://www.mexc.com/invite" style="color:rgb( 31 , 115 , 183 );text-decoration:none;background-color:transparent;outline:none">https://www.mexc.com/invite</a></div><div class="ace-line ace-line old-record-id-RYYLdqQlooHlK5xeRhsuJpKEsyd" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )"><br /></div><div class="ace-line ace-line old-record-id-TwrsdmOEfoj3i6xEPXyuJ7FZsiC" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">Enjoy trading on MEXC.</div><div class="ace-line ace-line old-record-id-UWxYdyiJMoTaZox0mWiuwlfFsVf" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">The MEXC Team</div><div class="ace-line ace-line old-record-id-W8SJd49OKoB6OlxBgUhuUmbLsDp" style="color:rgb( 51 , 51 , 51 );font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;font-family:&#39;-apple-system&#39; , &#39;system-ui&#39; , &#39;segoe ui&#39; , &#39;roboto&#39; , &#39;helvetica neue&#39; , &#39;helvetica&#39; , &#39;arial&#39; , sans-serif;background-color:rgb( 255 , 255 , 255 )">1 February 2024</div>

Announcement from MEXC Regarding Delay in Commission Distributions on 0201

<div><div>Dear MEXC user,</div><div><br /></div><div>To enhance user experience, we have upgraded our rebate commission system. Due to the complexity of the upgrade process, there may be delays in the commission distributions for referrals. Please rest assured that the amount of commission you are entitled to will not be affected. We will process it as soon as possible, and the commission is expected to be credited to your account by February 1, 16:00 (UTC).</div><div><br /></div><div>Affected platforms: MEXC main site and affiliate site.</div><div><br /></div><div>We apologize for any inconvenience this may cause and appreciate your understanding. MEXC is committed to providing you with more stable and efficient services. Thank you for your patience. If you have any questions, please contact our online customer service for assistance.</div><div><br /></div><div>Thank you for your continued support of MEXC!</div><p><br /></p><p><br /></p><p><br /></p><p>MEXC</p><p>2024-02-01<br /></p></div>

How to Report Stolen Funds Transferred into an MEXC Account

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>If you have been a victim of online theft, and the stolen funds were transferred to an account on MEXC, you can click on [<a href="https://www.mexc.com/support/requests/report">Report Abnormal Funds</a>] to submit a report ticket and provide the following information:</div><p> </p><div>1. Detailed timeline and explanation of the incident.</div><div>2. A screenshot/video of the withdrawal from your account&#39;s wallet for MEXC to confirm that you are the owner of the compromised wallet.</div><div>3. Transaction details, including the compromised wallet address and the MEXC address that received the stolen funds.</div><div>4. All blockchain TxIDs involved in the circulation, along with explanations (please provide TxIDs with redirect links):</div><div>For example, TxID of the transaction from wallet address A to wallet address B: XXX </div><div>TxID of the transaction from wallet address B to MEXC account address: XXX</div><div> </div><div>Notes&#xff1a;</div><div>1. Based on the provided information, MEXC may temporarily freeze any assets suspected of being stolen in order to ensure the security of the assets.</div><div><div><div>2. To keep the assets frozen, you must submit a ticket through [<a href="https://www.mexc.com/support/requests/report">Report Abnormal Funds</a>], and a law enforcement request must be submitted within 48 hours. Please use the following link to submit a law enforcement request, and the platform will process your request promptly:</div><div><div>  a. Law Enforcement Request Submission Link: <a href="https://www.mexc.com/support/requests/legal">https://www.mexc.com/support/requests/legal </a></div><div>  b. If law enforcement requires more time to submit the request, MEXC may, at its discretion, extend the freeze period after you provide a valid police report receipt.</div></div></div></div><div> </div><div>After receiving a valid law enforcement request ticket, MEXC will directly cooperate with law enforcement officers to address the stolen funds and attempt to resolve your case as much as possible. Please note that MEXC may not be able to share detailed information about the investigation with you. You can contact the law enforcement department directly for the latest updates.</div><p> </p><p> </p><p>MEXC</p><p>December 31, 2023</p></div>

[Issue Escalation Application] Guide

<div><h3 class="heading-3 ace-line old-record-id-NWFSdM5kuog1xlx9yfXu1vvosrf">1. Please click [Submit Application] to access the submission page for this application.</h3><div style="text-align:center" class="image-uploaded gallery old-record-id-X9IPdcTupopQXSxURznu378GsKy"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309954UOzv5ePla7QIHx.png" /></div><div class="ace-line ace-line old-record-id-OPPhd6kaQoJdNVxJgsOumQxesUa"><br /></div><h3 class="heading-3 ace-line old-record-id-GWU7d5LsXofpJtxJ7idulSRzsPc">2. Please enter the details for this application as per the prompts displayed on the page.</h3><div class="ace-line ace-line old-record-id-GtKId01NFoSZxwx50w5uE3flsSb">A. <strong>Instructions for Filling in Trading-Related Applications</strong></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-QdoRdMZMfoyPyaxs1h5uUEe8sib"><div>Trading Pair: Please select the trading pair involved in this application on the application page.</div></li><li class="ace-line ace-line old-record-id-NlzmdXnXAoptZYxNdA1ukVXZseg"><div>Trading Order Screenshot: Please locate the relevant trading order for this application on the MEXC official website or MEXC App and upload a screenshot of the trading order. How to locate the trading order: App: On the homepage, tap on the user icon in the upper left corner - [Transactions]. Web: Visit the official MEXC website, log in, and click on [Orders]. Alternatively, click <a href="https://www.mexc.com/orders/spot?tab&#61;deal">here</a> for quick access.</div></li><li class="ace-line ace-line old-record-id-RKKfduZc2otJnTxofhHuNGWTskd"><div>Issue Description: Please describe the issue for this application, including but not limited to the situation, the time of occurrence (please specify your time zone), and the platform used (App/Web).</div></li><li class="ace-line ace-line old-record-id-DCrKdBjPSoOkrTxGrJUumjuhsch"><div>Relevant Screenshots/Videos: Please upload screenshots or videos relevant to the issue.</div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-C8ImdUwVVoZTyWxQtCNu4lGwsSd"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309874Bv5500FPgIbTLM.png" /></div><div class="ace-line ace-line old-record-id-CrbAdcqUmoS40exo6UCuDWtOsRc"><br /></div><div class="ace-line ace-line old-record-id-QooIds0g3oHvEKxDlRnu3ks5s2g"><strong>B. Instructions for Filling in Information for Event-Related Applications</strong></div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-F6OhdQjoco5VWEx2YX7ubHYgsOb"><div>Event Link: Please input the link to the event involved in this application.</div></li><li class="ace-line ace-line old-record-id-EHzKd44bwo5hSOxfY4UuCZiHsXb"><div>Completed Event Tasks: Please fill in the list of relevant tasks you have completed, including the task names and descriptions.</div></li><li class="ace-line ace-line old-record-id-JuG7dOO15o6QxnxhRCquLX6XsDd"><div>Issue Description: Please describe the issue for this application, including but not limited to the time you participated in the event (please specify your time zone) and any prompt messages on the page when claiming rewards.</div></li><li class="ace-line ace-line old-record-id-Nn2ZdkWxjoi5OJxGdHkuOyzKsKo"><div>Relevant Screenshots/Videos: Please upload screenshots/videos of the reward records involved in this application.</div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-LUIgdGx69ovb7txrodoukv7AsHc"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309859EpT2XULVfLFwBH.png" /></div><h3 class="heading-3 ace-line old-record-id-TiBDdIxZioT79UxGhkzuMGims9e">3. <strong>Viewing History Records</strong></h3><div class="ace-line ace-line old-record-id-XZWGdY0XsolXiaxDzpeuK58jsjg"><br /></div><div class="ace-line ace-line old-record-id-AlhVdS5q4oBCilx5ZnUuTY5Lszn">Clicking [Submission History] allows you to check the review progress of the current application and the results of past applications.</div><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-VCPPdIVUooFZqdxotDZuehQiscf"><div>If the application review is in progress, MEXC will provide relevant explanations in the application status and notify you via email.</div></li><li class="ace-line ace-line old-record-id-XWNNdhIBJotBa3xOfVau4vCAsee"><div>If the application is rejected, MEXC will provide explanations in the application status. Please carefully read the reasons for the rejection. If you still want to submit the application, feel free to contact MEXC&#39;s online customer service at any time. <strong>We will do our best to assist you!</strong></div></li></ul><div style="text-align:center" class="image-uploaded gallery old-record-id-UTRmdwrsEoumZlxx4s4upjghs1d"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309601Ec3MDbM3xvZGLo.png" /></div><div style="text-align:center" class="image-uploaded gallery old-record-id-NlOudQmTootgGTxISxNum9QNsSe"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20250325215309379TpI9R0pe0bEGVY.png" /></div><h3 class="heading-3 ace-line old-record-id-NjvjddKmOoTjMMxu2GuurrDrs1e">4. Important Notes</h3><ul class="list-bullet1"><li class="ace-line ace-line old-record-id-RVWKdcuiNoY9VjxInofuozXKsfe"><div>To efficiently address your issue, please ensure that the information you provided is as accurate as possible. </div></li><li class="ace-line ace-line old-record-id-J7hrdNL4voKNsfxoAzZujF8Bsi0"><div>After you submit the application, the MEXC Customer Service representative will complete the review within 1 business day (estimated). The result of your application will be notified to you via email, so please check your inbox. Additionally, you can also check the review result through the submission history.</div></li><li class="ace-line ace-line old-record-id-J6I2dvYPqoXdSix16hEuYVtYsad"><div>Please note that the application link is only valid for a limited time. If the link has expired but you still need to submit an application, feel free to contact MEXC&#39;s online customer service at any time. <strong>We will do our best to assist you!</strong></div></li></ul></div><p><span class="lark-record-clipboard"></span></p>

How to Check Address and Memo

#Deposits & Withdrawals

<div style="color:rgb( 0 , 0 , 0 );font-style:normal;font-weight:400;letter-spacing:normal;text-decoration:none;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>When you hold digital assets in a wallet or on other trading platforms, it is necessary to provide a deposit/withdrawal address for all digital assets when conducting deposits or withdrawals. Some digital assets not only require a deposit address but also a Memo.</div><div> </div><div>A Memo is a numerical string that ensures the uniqueness of the deposit/withdrawal address, corresponding one-to-one with the deposit/withdrawal address. Memos on other platforms/wallets may also be referred to as Tag, Message, digital ID, or label. Incorrect or missing Memo entries may result in asset loss, so please ensure accurate completion.</div><div> </div><h2>1. How to Find the Crypto Address and Memo Correctly (Using the MEXC Platform as an Example)</h2><div> </div><div>Web: Open the official MEXC website, click on [Wallets] in the top right corner - [Deposit], and select the crypto under &#34;Select Crypto&#34; to view.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902302uiSgXvRBhVocKO.png" style="max-width:100%;height:auto" /></div><div> </div><div>App: Open the MEXC App, tap [Wallets] - [Deposit], and search for the crypto to view.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902595Jl7WuYqC89XzSI.png" style="max-width:100%;height:auto" /></div><div> </div><h2>2. After Obtaining the Correct Deposit Address and Memo, Follow the Steps Below:</h2><div> </div><div>Web: Open the official MEXC website, click on [Wallets] in the top right corner - [Withdraw], and select the crypto under &#34;Select Crypto&#34; to enter the withdrawal page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902204bNzYhnHHvDTlMm.png" style="max-width:100%;height:auto" /></div><div> </div><div>App: Open the MEXC App, tap [Wallets] - [Withdrawal], and search for the crypto to enter the withdrawal page.</div><div> </div><div style="text-align:center"><img src="https://mexc-rainbown-activityimages.s3.ap-northeast-1.amazonaws.com/banner/F20231117175902465I1PLIVASzmEhLy.png" style="max-width:100%;height:auto" /></div><div> </div><h2>Reminders:</h2><div>1. Memos correspond one-to-one with deposit/withdrawal addresses, ensuring the uniqueness of these addresses. Entering them incorrectly or omitting them may lead to asset loss.</div><div>2. When selecting a deposit network, ensure that the withdrawal network on other trading platforms or wallets matches the deposit network on MEXC; otherwise, it may result in asset loss.</div><div>3. Not all crypto or networks require Memos. Deposits or withdrawals of assets should be operated according to the actual situation. If no Memo is required for withdrawals, check &#34;No Memo.&#34; If a Memo is required, both the address and Memo must be filled in simultaneously; otherwise, it may result in asset loss.</div><p> </p><p> </p><p>MEXC<br />November 17, 2023</p></div><p> </p>

Subscribe to MEXC Digest

Weekly market moves, listings & insights, straight to your inbox.
By subscribing, you agree to receive MEXC newsletters and email updates, and to our Privacy Policy. The content provided is for informational purposes only and does not constitute investment advice.

Join MEXC on Telegram

Get the latest listings, events, and updates in real time, straight from our official Telegram channel.