Dubai Insurance Launches Fully Regulated Crypto Wallet for Premiums and Claims

Dubai Insurance has launched a first-of-its-kind crypto-enabled digital wallet, allowing policyholders to both pay insurance premiums and receive claim settlements entirely in digital assets.

The rollout was confirmed on January 28, 2026, marking the first time a traditional insurer has deployed a fully regulated, end-to-end on-chain payment infrastructure for live insurance operations.

The wallet was developed in partnership with Zodia Custody, an institutional digital asset custodian backed by Standard Chartered, ensuring that all assets are held under established governance, custody, and regulatory standards within the UAE.

How the Crypto Wallet Works

Dubai Insurance’s new wallet enables seamless crypto-based transactions across the full insurance lifecycle. Policyholders can now pay premiums directly in digital assets and receive claim payouts without converting funds into UAE dirhams or interacting with traditional banking rails.

This structure removes several layers of friction, including bank processing delays, foreign exchange costs, and manual settlement procedures. Both inbound and outbound flows are handled on-chain, providing real-time settlement while maintaining compliance with local financial regulations.

Custody of digital assets is managed entirely through Zodia Custody’s institutional-grade infrastructure, which operates under strict regulatory oversight. This ensures that customer funds are segregated, secured, and governed according to standards already used by banks and large financial institutions.

Supported Assets and Regulatory Framework

At launch, Dubai Insurance confirmed support for Bitcoin, with the company indicating that additional major cryptocurrencies will be added over time. While a full asset list has not yet been disclosed, the insurer emphasized that only compliant, high-liquidity digital assets will be supported initially.

The wallet operates within the UAE’s existing digital asset and payment token regulations, aligning with the country’s broader strategy to integrate blockchain technology into mainstream financial services. Rather than operating in a regulatory gray area, the system is designed to function entirely within approved legal frameworks.

Strategic Significance for the Insurance Sector

Founded in 1970, Dubai Insurance’s move represents a structural shift for the global insurance industry. While banks, asset managers, and payment firms have gradually adopted blockchain-based settlement systems, insurance has remained largely dependent on traditional banking infrastructure.

By enabling crypto-native premiums and claims, Dubai Insurance positions itself at the intersection of Traditional Finance and on-chain settlement, setting a precedent for how insurers can modernize payment flows without compromising compliance or customer protections.

The launch also reinforces the UAE’s growing role as a testing ground for regulated digital finance, where blockchain adoption is increasingly moving beyond experimentation and into core financial operations.

As more TradFi institutions explore on-chain infrastructure, Dubai Insurance’s model may serve as a reference point for insurers globally looking to reduce settlement friction while maintaining regulatory certainty.

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